Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83481 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 21, 2022 — Rated 0 out of 10 by K.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Too expensive

Report a concern   June 20, 2022 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Buck was professional and quick. The results were great.

Report a concern   June 20, 2022 — Rated 10 out of 10 by A.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Guys friendly and helpful. They did a very good job.

Report a concern   June 20, 2022 — Rated 4 out of 10 by T.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I don't think the grout in the main living areas shows much of a difference- some areas lightened up but not all or like I expected for the price.

Report a concern   June 20, 2022 — Rated 5 out of 10 by L.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Associate who came was very friendly and did a good job. That being said, the entire process was a lot more difficult than it was when I used you for the first time a little over a year ago. Your systems might need some work

Report a concern   June 20, 2022 — Rated 10 out of 10 by Juan Rios Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality and prompt service time of cleaning

Report a concern   June 20, 2022 — Rated 10 out of 10 by Tracy Edwards Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All Zerorez experiences have been positive, but Dexter was most helpful and courteous.

Report a concern   June 20, 2022 — Rated 10 out of 10 by Tina Parker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great quick service! Floors looked very nice!

Report a concern   June 20, 2022 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ok I love you guys, but.....it's kind of B.S. to give away free tickets to a Ranger game that is PREDETERMINED, and during the middle of a business day.

I literally had 2 days notice to the game, and I cannot take off work to see it, so - the promotion was complete bullcrap in my view. At least give us the choice of maybe a handful of games, that allow some of us to attend on the weekend, perhaps.

Service is great, but the Free 2 rangers ticket promotion is - Crap. Sorry.

Report a concern   June 20, 2022 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very through and answered all our questions before and during the cleaning.
I will recommend this service to my friends.

Report a concern   June 20, 2022 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who cleaned our carpet was courteous and effective. He asked me to check his work to make sure all was OK. And now the carpet looks great.

Report a concern   June 20, 2022 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was friendly and efficient!

Report a concern   June 20, 2022 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets were well cleaned. Employee was knowledgeable about cigarette smoke and pet dander.

Report a concern   June 20, 2022 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and cleaned up. He also asked me to look over the work done to make sure I was happy.

Report a concern   June 20, 2022 — Rated 10 out of 10 by Z.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is reliable & trustworthy!

Report a concern   June 20, 2022 — Rated 10 out of 10 by Amy Hansen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech that came out was nice and friendly to me and my kids.

Report a concern   June 19, 2022 — Rated 10 out of 10 by Carolyn Goolsby Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always courteous and professional. Carpet looks almost like new!

Report a concern   June 19, 2022 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality service! The technicians are always so nice, professional and hardworking!

Report a concern   June 19, 2022 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, wonderful techs!

Report a concern   June 18, 2022 — Rated 10 out of 10 by Kimberly Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like the professionalism of your staff and the way our carpet looks and feels after it has been cleaned using the Zerorez system, We are repeat customers because of both of these reasons. It's very personal to allow someone into your home and in today's climate safety is of primary concern. I have never felt unsafe with any Zerorez employee.
I have to say that I still remember the first person who we had in our home. Buck did a great job and he was so nice! I thought no one would be able to top the job that he was able to do, but I was wrong. Dexter just cleaned our carpets and all I have to say is this young man was impressive. He was top notch for sure and I would definitely give him a five star rating. We will definitely request him for future carpet cleaning. Thank you Zerorez for being such a good company with great service, products, pricing and quality employees!!!

Report a concern   June 18, 2022 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alberto did a very good job

Report a concern   June 18, 2022 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very amiable, on time, and knew his job. My carpets look great!

Report a concern   June 18, 2022 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul and his assistant were very friendly and did a great job! My carpet looks and feels like new!

Report a concern   June 17, 2022 — Rated 10 out of 10 by Paul Weadon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very knowlegeable and friendly. He related to me about the concerns he had and suggested ways for me to keep my carpeting in good shape. A good man.

Report a concern   June 17, 2022 — Rated 10 out of 10 by Connie Morgan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly technician, very knowlegable.

Report a concern   June 17, 2022 — Rated 10 out of 10 by Donald Soll Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and efficient service

Report a concern   June 17, 2022 — Rated 10 out of 10 by Frank and Deanna Delaura Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mario was awesome. Best tech we have ever had. Was very thorough, provided several cleaning options, and was totall customer service oriented. We will definitely request him going forward for3 all services.

Report a concern   June 17, 2022 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service, very professional and knowledgeable technicians, and hands down the best results I’ve ever had from a carpet cleaning service. Carpet dries quickly with dramatic results. Won’t use any other carpet cleaning service.

Report a concern   June 17, 2022 — Rated 8 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Diamonte was great! Much more knowledgeable and experienced than past reps. Completely happy!

Report a concern   June 17, 2022 — Rated 10 out of 10 by Laura Wallace Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets look great. The tech, Trever, did a great job. He worked really hard and explained everything to us very well. We could not be happier. Thanks for making our house ship shape!


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