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based on 83481 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
GREAT work!!! Our technician Fred was punctual, professional, and very thorough. Our furniture looks like new! He exclaimed every part of the process, reviewed our invoice before starting, was very careful with our furniture, and left everything clean and neat when he was finished. We are just amazed at what a difference your upholstery cleaning has made for us. Thank you Zerorez!
Zerorez did a great job on our old carpet. Saved us thousand of dollars by not having to put in new carpet. Great job. Also the young man who did the carpets was wonderful, very professional and personable. So sorry I didn’t get his name
We had our carpet cleaned on 2 different days - split the entire house between the 2 days. The first day the tech turned on the water and wasn't watching it and my husband had to yell at him to come turn off the water because it wasn't pouring out on the carpet. He did try to get as much of it out of the carpet before he began the job. Anyway that spot stayed wet for about 24 hours after the cleaning. Also I wish he would have been more careful with his hose when he pulled it down our hallway. He probably doesn't think it could affect the paint, but you really could damage the paint. Also he was on his phone some of the time while he was cleaning. Maybe he was talking to the office, maybe it was a personal call. I don't know? He was a friendly guy, but I would rather a carpet tech not be on the phone while cleaning our carpet. (He was using ear buds.) The tech on the 2nd day was Buddy. He did a great job!! Not on the phone, took his time and was paying attention to cleaning our carpet. Like i said Buddy did a great job!
Randy was on time and explained different cleaning options. He was thorough and didn’t leave a mess. Showed up in time. Thumbs up!
I was very impressed with the quality of cleaning that zerorez did. They came about 2-3hrs earlier than schedule, after calling me to confirm the change just because they had an early opening.
My carpets look almost new. I say 'almost new' because I know they are not. No one else would know that. The rooms smell better, we breath in better air and, most of, my kids can play safely on the carpet.
I would definitely recommend zerorez to my friends.
Thanks zerorez.
Great service, carpet is excellent.
I was unhappy with the person you sent to perform the service. His remarks were uncalled for, he disappeared for a period, come to find out he was using my bathroom without permission. I asked about the free room and the answer he gave was sharp and he stated he could only do carpet.
Our carpets stay clean longer with the Zerorez process. I also like it that it is quick and the technicians are quality individuals.
Did a great job
We had a red couch and loveseat cleaned.
Scheduling was easy and quick.
Dexter C. was on time, polite and efficient.
Worked very hard and diligently. Great employee.
We have had Zerorez do our floors previously. They are well worth the money.
Promised 2 tickets for the game no tickets I feel like I was over charged as well
On time
Technician polite, reponsive
Job done well and as expected
Friendly service, great communication, a heads up you're on the way.
Love how well everything cleaned up especially my outdoor seat cushions and spots on rugs…with no soapy residue! . Amazing! Loved loved the service technician Charles. Send him every time!! The best. So knowledgeable and friendly and hard working!! Excellent service and treatment.
We are very pleased with the cleaning service. The two people who came to do the job were courteous and respectful. As older people, we appreciated their business acumen and demeanor.
Steam clean without soaps freshens and cleans so much better than other services. Technicians are very polite, professional and work very hard. Customer service is timely and communicate well. Prices and specials are great.
Stain Removal worked great!
Tech was very knowledgeable! Carpets, Stairs and Tile look great!
They did a great job…on time and the technician was very professional.
I’m very happy with this company.
My technician was just awesome. Very informative, professional and so nice.
Only problem, the coffee stains did not come out. And that is disappointing.
On time, great service.
They work around your schedule and arrive on time. They clean my carpets and inform me if I need any additional treatments due to our senior dog. Very professional and considerate.
The technician was very kind, and helpful!
Oh my God - Jeremy did an AWESOME job!!!!!
Job was complete in less time than I expected. They arrived early, the tech was very knowledgeable. Very happy with their service and will by using them again in the future
Very professional and easy pricing.
Friendly and professional
What ever you use to clean with is very awesome. My carpets look like new again and my carpet is 22 years old. You are very professional and do a wonderful jib. Again thank you for cleaning my carpets.
Pleasant young man arrived on time. He worked quickly & explained all process, my carpets
look great.
Non toxic smell.
Small stains gone!
Prompt and friendly service.
Jeremy Campbell was thorough and explained everything. Very professional.
Clean n chemical free