Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83470 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 11, 2022 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys that came out were awesome. They were professional and worked in a timely manor. I was impressed with the products used and the staff.

Report a concern   October 10, 2022 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Only water

Report a concern   October 10, 2022 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your product and service is very good.

Report a concern   October 10, 2022 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Was very knowledgeable and did a great job.

Report a concern   October 10, 2022 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez technician did a great job cleaning my carpets in 3 rooms. He was very professional and had not been to my house before. I have used Zerorez every year for the last 5 years.

Report a concern   October 10, 2022 — Rated 10 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick service, easy to book an appointment, friendly staff.

Report a concern   October 10, 2022 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul was very nice and did a great job.

Report a concern   October 9, 2022 — Rated 9 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was great although drying time was more than an hour.

Report a concern   October 9, 2022 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They make our carpets look like new again and give new life to our area rug

Report a concern   October 9, 2022 — Rated 10 out of 10 by Sonia Richards Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The job was done very well this time. Evan was very professional. He had to go back and get extra hose and figured out how much is needed to reach my apartment.

Report a concern   October 9, 2022 — Rated 8 out of 10 by C.I. Zerorez Dallas/Ft. Worth
What could we do to improve?

Staff needs to clarify requests from customers - I had the wrong section cleaned and was told I'd be charged to clean any additional sections of flooring.

Report a concern   October 9, 2022 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the 2nd time for me to use them. I have a geriatric cat who sometimes marks. They get it out every time!

Report a concern   October 9, 2022 — Rated 5 out of 10 by L.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My timeframe was 10-12. I didn’t get a call until 11:50 that the technician was going to be late, between 1-2. I got a text that he was 20 mins away and then a call, but he was there in 10 mins and was upset that I didn’t answer the door right away.

I also originally went from 3 rooms for $99 up to $300 total. I had to pay extra for the rugs even though nothing special was done to them and the floor under them wasn’t treated so essentially I paid more for no reason

Report a concern   October 9, 2022 — Rated 5 out of 10 by D.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I showed a spot in my living room and after the guys left I noticed it the spot was still visible though lighter, it's still showing.

Report a concern   October 9, 2022 — Rated 10 out of 10 by Zana Deros Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks brand new!
The technician was Paul. He did an amazing job!
I highly recommend Zerorez.

Report a concern   October 9, 2022 — Rated 10 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Online ordering and scheduling. Quick appointments

Report a concern   October 9, 2022 — Rated 8 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Let you know any other fees before you sign up for service.
Gentleman was awesome, he is very professional.

Report a concern   October 9, 2022 — Rated 10 out of 10 by Jeff Simmons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez has the tools, products and price to get the job done right. Jacob, our Service Technician, was a hard worker with a friendly, courteous attitude and a professional demeanor. Much appreciated.

Report a concern   October 9, 2022 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First time using your service
No disappointment!!

Report a concern   October 9, 2022 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The house looks great!!! Jacob did a great job! Thank you!

Report a concern   October 9, 2022 — Rated 10 out of 10 by R.R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good. service. Good efficient, courteous technician.

Report a concern   October 9, 2022 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great product and people are nice to work with.

Report a concern   October 9, 2022 — Rated 10 out of 10 by Barbara Chambers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product does the job of cleansing and the people that do the work are very nice to work with.

Report a concern   October 8, 2022 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were prompt, courteous and friendly, efficient and did a very good job. I would use again.

Report a concern   October 8, 2022 — Rated 9 out of 10 by Barbara Rateree Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Do a fantastic job

Report a concern   October 8, 2022 — Rated 10 out of 10 by John Redmond Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Terrific value for the cost. Professional job done by an expert.

Report a concern   October 8, 2022 — Rated 10 out of 10 by Barbara Polster Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very nice and professional. Rugs look great and it did not take more than the allotted time.

Report a concern   October 8, 2022 — Rated 10 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gets the carpet clean and is done and dry fast. Love the worker was great. Will use again.

Report a concern   October 8, 2022 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the cleaning method.
Professional technicians.

Report a concern   October 8, 2022 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look so good and dried as promised. Also the service tech Diamond was wonderful. He made sure to explain what he was doing providing additional details around products needed to help with pet staining.


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