Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83839 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 10, 2023 — Rated 6 out of 10 by A.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Pricing supposedly the guy kept giving me specials and it still ended up going triple my budget very unsatisfied with the price very pricey

Report a concern   January 10, 2023 — Rated 10 out of 10 by Wayne and Marylou Young Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick response. Quality workman ship. Carlos was great. Very Satisfied

Report a concern   January 10, 2023 — Rated 7 out of 10 by H.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Do a better job of cleaning. Stains which the technician said were removed reappeared when carpet dried.

Report a concern   January 10, 2023 — Rated 10 out of 10 by Jean Knudson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our Technician was on time, and very helpful with a few stains we had on the carpets.
He communicated any concerns he had, and we were very pleased with the results.
We will definitely use Zerorez again!

Report a concern   January 9, 2023 — Rated 0 out of 10 by S.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Would not use again.

Report a concern   January 9, 2023 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything smells so clean and fresh for the new year and no soap residue left behind with Zerorez.
I recently had my air ducts cleaned and all my carpets cleaned. My husband and I were both impressed with the technicians for each service, their professionalism and quality of work. We’ve never had our air ducts cleaned before. We were very impressed with the video the technician was able to show us of the dirt being removed from the duct system. He was also kind enough to educate us about an issue with one furnace so we were able to schedule a needed repair with another company before a bigger issue develops.
We’ve used Zerorez before for carpet cleaning and have always been pleased with their service. I’m so happy to have me home refreshed for the new year.

Report a concern   January 9, 2023 — Rated 10 out of 10 by Richard Kelley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was top notch. Timely, explained everything clearly and concisely. Went to work quick and did a fantastic job.

Report a concern   January 9, 2023 — Rated 10 out of 10 by Tammy Schrage Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diamond was very professional and knowledgeable. I would definitely recommend Zerorez!

Report a concern   January 9, 2023 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great tech and service will continue to use Zerorez!

Report a concern   January 9, 2023 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue in cleaning products and carpet, rugs, fabric chairs are dry in a few hours.

The last individual that cleaned my area rugs from Zerorez was the best and most knowledgeable caring professional I’ve ever had from Zerorez. He took a great deal of care and time to ensure my rugs and fabric chairs were very clean and stains removed.

I will be scheduling another appointment in the spring.

Report a concern   January 8, 2023 — Rated 10 out of 10 by Brenda Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! The service tech, Diamond was so thorough, respectful, knowledgeable, & polite. We have always had excellent service technicians and great service. The carpet is so clean and you can feel that it’s clean.

Highly recommend Zerorez!

Report a concern   January 8, 2023 — Rated 10 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning was great and I’m so happy I got the kitchen grout cleaned and sealed! WOW! I didn’t know it could ever look that good!!! It’s a small thing but it makes me smile every time I see it! They did a GREAT job!! 😃😃👏👏👏👏

Report a concern   January 8, 2023 — Rated 10 out of 10 by Donna Klapprodt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was excellent. Please make sure he knows I gave him a ten!

Donna Klapprodt

Report a concern   January 8, 2023 — Rated 10 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and clean. Professional rep who provided the service.

Report a concern   January 7, 2023 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and excellent cleaning

Report a concern   January 7, 2023 — Rated 10 out of 10 by Caroline Whitlock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and professional service

Report a concern   January 7, 2023 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks good

Report a concern   January 7, 2023 — Rated 10 out of 10 by Craig Luecht Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph was awesome. He didn’t try to upsell me, but was informative and helpful.

Report a concern   January 7, 2023 — Rated 10 out of 10 by Meredith Ajello Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful service!!

Report a concern   January 7, 2023 — Rated 10 out of 10 by R.E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carlos was very detailed in his work and very courteous

Report a concern   January 7, 2023 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have a small concern about the way that our sofa dried. Could someone reach out to us next week so that we can discuss this. There's a streaky discoloration now....very faint.
Thank you.
Name removed

Please contact my wife, Cathey - Phone number removed

Report a concern   January 7, 2023 — Rated 9 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It did the job.

Report a concern   January 7, 2023 — Rated 9 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning of the carpet was a smooth transition. My only complaint is the increased price for treating and cleaning pet urine in the carpet. The tech was very nice and scheduling is easy as well.

Report a concern   January 6, 2023 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful service!! Will recommend to everyone! I had Juan for A/C cleaning and Kevin for the floors and I feel like I’m in a new house!!!

Report a concern   January 6, 2023 — Rated 10 out of 10 by L.A.D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great. Job was done professionally and prompt.

Report a concern   January 6, 2023 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!
Alberto Gamero was friendly, professional, and the carpets are cleaner than they have been in a long time. This was my first time using Zerorez, and I will be using you again!
Thanks for a great first experience!

Report a concern   January 6, 2023 — Rated 8 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not impressed with the “sale” price once all the add-on charges were included

Report a concern   January 6, 2023 — Rated 10 out of 10 by Lynetta Haynes Oliver Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning is thorough and the technicians always seem to do a good job.

Report a concern   January 6, 2023 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was awesome and we are very happy with the service. Thank you!

Report a concern   January 6, 2023 — Rated 7 out of 10 by B.V. Zerorez Dallas/Ft. Worth
What could we do to improve?

Provide deals for those who need rugs cleaned. You did a great job but it was very expensive. Instead of having 3 rugs cleaned I was only able to clean one for the price.


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