Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83408 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 18, 2011 — Rated 10 out of 10 by G.J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job and clean carpet that stays clean longer.

Report a concern   July 18, 2011 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The lack of residue after the cleaning is wonderful

Report a concern   July 18, 2011 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that came to clean our carpets was very professional and friendly. He took the time to answer all my questions and explained everything in detail. The carpets and area rug look great!

Report a concern   July 18, 2011 — Rated 0 out of 10 by C.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

come back and get wax out of living room. when it was cleaned i pointed out a red stain..turned out to be wax and when it was gone over again it came right out..i had to point it out, then it was easily removed. however there was another white wax residue next to fireplace i feel he could have gotten out also just like he did the red one once it was gone over again. i feel he must have seen it like the red one i requested for him to try again on. point being red stain was removed but only after i requested..he did not go the extra effort maybe because i did not point out white wax...if red came out then white would have too!!

Report a concern   July 18, 2011 — Rated 10 out of 10 by W.H.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and the cleaning is absolutly amazing.

Report a concern   July 18, 2011 — Rated 5 out of 10 by E.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was told the time was one window when it was the next. I was given a discount that helped but had the first person I spoke with argue that i was incorrect. The technician required that I show him all spots and identify what they were. I have never had to do this before. I then had to walk through and point out several of the same spots when he was done to get him to get them out. The next day one of our bushes directly beside the driveway and where the truck was parked that was perfectly healthy in the morning was dead the following day. It appears that the hot water was spilled/drained into that bed and killed the shrub and the flowers in the immediate area. The technician was a very nice guy but there were definitely some problems.

Report a concern   July 18, 2011 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet look like new. Keith worked hard to make everything look great. Took the time to make sure I liked the results.

Report a concern   July 18, 2011 — Rated 5 out of 10 by V.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Well you advertise getting rid of pet stains and that didn't happen. You need to specify certain pet stains, not make it sounds like all pet stains.

Report a concern   July 18, 2011 — Rated 9 out of 10 by J.E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet drys fast.

Report a concern   July 17, 2011 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As advertised

Report a concern   July 17, 2011 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets always look beautiful after Zerorez has cleaned them.

Report a concern   July 17, 2011 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and excellent customer service!

Report a concern   July 17, 2011 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals or residue

Report a concern   July 17, 2011 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and courteous. He did a very good job getting the carpet looking like new again, even with the treatment our kids and grandkids give it.

Report a concern   July 17, 2011 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality service. Nontoxic. Professional, friendly staff. I thought we were going to have to replace our carpets and now they look nearly new. ALL stains are gone. I'm absolutely amazed!

Report a concern   July 17, 2011 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The team arrived on time. they did an outstanding job and they were finished in less than 1 hour.

Report a concern   July 17, 2011 — Rated 9 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

mike tahe teck and the rugs are really clean

Report a concern   July 17, 2011 — Rated 10 out of 10 by H.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is really clean and lasts for a much longer time than other cleaning companies we have used in the past. The carpet also dries faster than the other companies

Report a concern   July 17, 2011 — Rated 10 out of 10 by G.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a GREAT job! Carpet looks wonderful and feels good too!

Report a concern   July 17, 2011 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mike is very knowledgeable and friendly. He also does a wonderful job very quickly.

Report a concern   July 16, 2011 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every thing was explained by our technician...in detail.

Report a concern   July 16, 2011 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job,Tech.was on time and very friendly

Report a concern   July 16, 2011 — Rated 9 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff. Quick dry with no residue.

Report a concern   July 15, 2011 — Rated 9 out of 10 by H.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have not had the cleaning done yet. But when we do we will be call zerorez to do the work. .

Report a concern   July 15, 2011 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tony did such a great job! We felt like he was working on our carpet just as hard as if he were working on the carpets at his own home. He was very thorough and went over several areas more than once to make sure they got as clean as possible. We are so glad that he was our tech.

Report a concern   July 15, 2011 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It met and exceeded our expectation. Your technicians had a problem earlier in the day with their truck but committed to have it fixed and still came the day of the appointment. When both members in the household work it was important that a half day off was used productively.

Even though it was late they came with a good attitude and took care of our needs. I would recommend your company anytime.

Report a concern   July 15, 2011 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No up-selling.Very professional and my carpet looked like new!!!!
We have had it cleaned before professionally ,and it never looked like this!
I have already referred two people to you and will continue to praise the work and the results.
You made my day zerorez!!!!

Report a concern   July 15, 2011 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No sticky mess, no matted carpet

Report a concern   July 15, 2011 — Rated 10 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I don't know if all your people work as hard as the man you sent here do but he did a great job and we are very happy with his work. I'm telling you he really does work very hard for your company. We will use you again and will share your name with any body needing their carpets cleaned.

First name removed and Tammie Last name removed

Report a concern   July 15, 2011 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non toxic products and capable servicemen


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