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based on 83420 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You do a thorough cleaning and your guys are very friendly and professional
Professionalism and thoroughness of representatives. He was also able to remove a wine stain which was probably two years old.
like them
Pleasant technicians and clean carpets!
Cleaned very well.
I liked our technician, Richard, and the very nice gentleman that helped him. They were very courteous and they did a fabulous job. I will recommend Zerorez enthusiastically to others! Our floors (both our tile and carpets) look and smell great!
They did a great job. I was skeptical at first but was completely amazed. I even took before and after pictures and sent them to my landlord to get them to switch.
We own several rental properties! We are so pleased at how Zerorez cleans ans sanitizes the carpets. No other company comes close. Thank you.
No soaps and my carpets seem to be much cleaner than any other company I have used. One thing, this time however, my carpets seemed to be much more wet than before. This time it took almost 24 hours to dry.
Richard did a great job. Can't seem to get the reward web site to work. Also big oil spot
from truck lefton street in fron of residence
I appreciated that no chemicals were used and with 2 large dogs and 4 adults and 2 children in the home we had many spots that needed to be treated.When friends come in they can not believe how clean the carpet is. I was referred by a friend and highly recommend them
Professional technician; comes on time; explaius products; my carpet looks very clean
Brad, your technician was absolutely great. You are very lucky to have him represent your company. He was very attuned to my requests and did a great job on both my carpet and my tile.
Your company could certainly benefit from his attitude and work ethic being used to train or manage and pass along this atttude to others in your employ.
Whomever hired Brad, was very attuned to projecting a good image for your company.
The next time I have my carpets cleaned, I definitely want someone like Brad to do it.
Thanks, Name removed
Zerorez does the best job cleaning our carpets and always offers great deals to take advantage off.
Be sure that the scheduling staff tell people about the $8 service fee (or whatever it's called). I was not told about that when I scheduled the appointment.
I love how clean the carpets looked after Zerores.
No soap. Saturday service. Friendly knowledgeable technicians.
1.Arrived on time !
2. Did a great job
3. Price was the same as I was quoted
The fact that there is no remaining residue to attract new problems of stains or dirt. The "green" effect.
Service was very helpful
The service tech was very nice. There was no smell after the service. I am disappointed in one thing, I never have revieved my Fuller's gift certificate that was part of the advertisment, bu as far as service and product you are a excellent company.
Its a cleaner and fresher smelling carpet with great drying time
I can't believe that carpet cleaning in one bedroom cost me $321 -- The initial $50 charge for cleaning, then "pet treatment" for $90 as well as another 2 "flash" treatments at $150. The $240 that I spent only on getting rid of the pet stains and smell seems to have been completely wasted. The stains are still there and the room still smells. To make matters worse, this morning (48 hours after cleaning) the carpet was still too wet to walk on. I could not be more disappointed and I'm pretty sure I'd have gotten the same results with just the $50 carpet cleaning. Just what is supposed to be in the "flash" treatments and how does that differ from the "pet treatment"?
I liked the quality of the work. Our carpet looks amazing!
The process is effective; results are exactly what is promised in your advertising. Service technician is friendly, helpful and thorough.
very good it was worth spending the extra money to remove the stains trust me I was surprised
how clean my carpets look thanks for the great job!
You do a very good job. I believe the lack of detergents definately keeps the carpets cleaner longer. Your service men are always very courteous and professional. Your prices are also outstanding. I have recomended you to our family and our friends.
No residue cleaning system
very nice.
Being on time, friendliness of personnel, GREAT job cleaning the carpets.