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based on 83420 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
quick efficient, polite
serviceman worked until the recliner was truly clean, he stayed until th job was done
tech did a good job on our carpets
Your staff are always friendly, professional, curteous and fast. Today I asked Keith if I could add his tip to my card and he informed me that tips are not allowed. I offered to write him a check so I could give him a tip because he dis such a great job and he still declined.
Our rep. CAESAR; was very professional. Very informative about expectations and services needed to clean our carpet and how to maximize ZEROREZ cleaning services.
I am going to refer you to everyone.
Thank you Caesar and Zerorez
The tech was friendly and professional. The job was completed quickly and they arrived on time.
There was a residue left on my carpet and tile that we keep tracking throughout the house; I am disappointed because I thought the only thing to be used was water. The carpets took overnight to dry, as well. I have contacted your office and someone is coming back to clean with just water. This has been a major inconvenience of time and disarray in our home.
Found Zerorez to be more expensive than competition for quality of service provided.
There was a couple of places in the carpet that I thought would come clean if the time would taken to do so
My closet door was knocked off the tracks and not put back on before they left. Also, offer a choice of times rather than waiting until 24 hours prior to service to give a window
you guys did a great job
fast professional and carpet looks great
No chemicals are used and my carpet is fresh and clean when the staff leaves.
I was not at the house at the time, but my mother was and she stated the man cleaning my carpets was very professional and very informative. The carpet look great and I very much appreciate the care and service..
no chemicals
Your cleaning process makes our carpets look like new!
No chemicals, eco friendly, excellent professional service,
I appreciate Zerorez' effort to go green!
The carpet was not stiff after it dried but was soft and felt like new carpet. The technicians were highly skilled and knowledable about their products.
Richard was very professional and thorough. He was also punctual and polite. One very nice thing he did was to put a drip pan under his truck when he backed into the driveway. He also did an awesome job with the carpet - got those pesky pet stains out.
there is an area that the tech did not get cleaned
the man talked us into a three hundred dollar cleaning and my husband said he wasnt here that long and the house still has the smell of dog in it . we have moved into to the house now and it still has the odor we are very disapointed . All i heard was good this on the radio about zerorez . I think that is why the disapointment. No thanks Jody Dean unless something is done about this. Thanks for listing .
I mainly like that I don't have to supply you with a water source.
Took your time, did not rush the job. Very Professional and explaned the services. Rug looked great when done. Very pleased with the job will definitely call you again, you beat the other two competitors I have hired.
I feel they did a very good job.
Was quoted a price of $250 over the phone then was tried to upsell at my house. Also, my upstairs still smell like pet urine after paying extra fopr the pet treatment.
I already sent an email concerning this issue. They came to our home on 1/31 and the next day I hear of a 4 room special for $99 with a gift card to Fuller Jewelry which we were not told about.
Very happy with the outcome, however, it took quite a while for a couple of rooms to dry.
The technician was able to get coffee stains off my carpets. I will be using your company again!

technician was very knowledgable and comprehensive. Great Job, very professional.