Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83420 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 16, 2012 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

technician was very knowledgable and comprehensive. Great Job, very professional.

Report a concern   February 16, 2012 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick efficient, polite

Report a concern   February 16, 2012 — Rated 10 out of 10 by W.M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

serviceman worked until the recliner was truly clean, he stayed until th job was done

Report a concern   February 16, 2012 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

tech did a good job on our carpets

Report a concern   February 16, 2012 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your staff are always friendly, professional, curteous and fast. Today I asked Keith if I could add his tip to my card and he informed me that tips are not allowed. I offered to write him a check so I could give him a tip because he dis such a great job and he still declined.

Report a concern   February 16, 2012 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our rep. CAESAR; was very professional. Very informative about expectations and services needed to clean our carpet and how to maximize ZEROREZ cleaning services.

I am going to refer you to everyone.

Thank you Caesar and Zerorez

Report a concern   February 15, 2012 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was friendly and professional. The job was completed quickly and they arrived on time.

Report a concern   February 15, 2012 — Rated 4 out of 10 by S.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There was a residue left on my carpet and tile that we keep tracking throughout the house; I am disappointed because I thought the only thing to be used was water. The carpets took overnight to dry, as well. I have contacted your office and someone is coming back to clean with just water. This has been a major inconvenience of time and disarray in our home.

Report a concern   February 15, 2012 — Rated 6 out of 10 by B.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Found Zerorez to be more expensive than competition for quality of service provided.

Report a concern   February 15, 2012 — Rated 9 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There was a couple of places in the carpet that I thought would come clean if the time would taken to do so

Report a concern   February 15, 2012 — Rated 8 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

My closet door was knocked off the tracks and not put back on before they left. Also, offer a choice of times rather than waiting until 24 hours prior to service to give a window

Report a concern   February 15, 2012 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

you guys did a great job

Report a concern   February 15, 2012 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fast professional and carpet looks great

Report a concern   February 15, 2012 — Rated 9 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals are used and my carpet is fresh and clean when the staff leaves.

Report a concern   February 15, 2012 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was not at the house at the time, but my mother was and she stated the man cleaning my carpets was very professional and very informative. The carpet look great and I very much appreciate the care and service..

Report a concern   February 15, 2012 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals

Report a concern   February 15, 2012 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your cleaning process makes our carpets look like new!

Report a concern   February 14, 2012 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, eco friendly, excellent professional service,

Report a concern   February 14, 2012 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate Zerorez' effort to go green!

Report a concern   February 14, 2012 — Rated 10 out of 10 by K.A.R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet was not stiff after it dried but was soft and felt like new carpet. The technicians were highly skilled and knowledable about their products.

Report a concern   February 14, 2012 — Rated 9 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Richard was very professional and thorough. He was also punctual and polite. One very nice thing he did was to put a drip pan under his truck when he backed into the driveway. He also did an awesome job with the carpet - got those pesky pet stains out.

Report a concern   February 14, 2012 — Rated 9 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

there is an area that the tech did not get cleaned

Report a concern   February 14, 2012 — Rated 0 out of 10 by S.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

the man talked us into a three hundred dollar cleaning and my husband said he wasnt here that long and the house still has the smell of dog in it . we have moved into to the house now and it still has the odor we are very disapointed . All i heard was good this on the radio about zerorez . I think that is why the disapointment. No thanks Jody Dean unless something is done about this. Thanks for listing .

Report a concern   February 14, 2012 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I mainly like that I don't have to supply you with a water source.

Report a concern   February 14, 2012 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Took your time, did not rush the job. Very Professional and explaned the services. Rug looked great when done. Very pleased with the job will definitely call you again, you beat the other two competitors I have hired.

Report a concern   February 14, 2012 — Rated 9 out of 10 by L.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel they did a very good job.

Report a concern   February 14, 2012 — Rated 3 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Was quoted a price of $250 over the phone then was tried to upsell at my house. Also, my upstairs still smell like pet urine after paying extra fopr the pet treatment.

Report a concern   February 14, 2012 — Rated 1 out of 10 by L.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I already sent an email concerning this issue. They came to our home on 1/31 and the next day I hear of a 4 room special for $99 with a gift card to Fuller Jewelry which we were not told about.

Report a concern   February 14, 2012 — Rated 9 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with the outcome, however, it took quite a while for a couple of rooms to dry.

Report a concern   February 14, 2012 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was able to get coffee stains off my carpets. I will be using your company again!


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