Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83428 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 28, 2012 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Was not soapy, smelly, dirty, or time consuming. Worked great, carpet looks fine, and we'll see how it performs over time.

Thanks to Joe the Tech! He is friendly, respectful, efficient, and effective. Very satisfied customer and will use you all again.

Name removed
Name removed Realty
Name removed Properties
Denton, Texas

Report a concern   May 28, 2012 — Rated 9 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great and products used did the job!

Report a concern   May 28, 2012 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

service tech called and confirmed he would be late but was still within the time frame window, He did a good job Courteous carpets look good

Report a concern   May 28, 2012 — Rated 9 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have not used your products yet. but did like the service of Tony and his pleasant personality. I will plan to use Zerorez in the near future. thx First name removed

Report a concern   May 28, 2012 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was excellent. Technician was very professional, worked efficiently, and went right from one task to another without wasting anytime. He not only cleaned the carpets but 3 cloth sofas that were old and left them looking like new. My house smells of clean now. Will definitely call next year for another round. I already have three people who will be calling for their appointments.

Report a concern   May 28, 2012 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technitian was professional and on time. I am very pleased with the results.

Report a concern   May 28, 2012 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I chose to go with Zerorez to clean my carpet because they use the empowered water technology, making the cleaning safe, effective, and chemical free. I like knowing that my carpet is truly clean and not just treated with artificial scents and soaps.

Report a concern   May 28, 2012 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Luke showed up on time and did a good job. There were a couple blood stains (from our dog) that did not come up but overall, our carpets look good.

Report a concern   May 28, 2012 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez technicians showed up right on time. They explained what they were doing and why. Very professional and courteous. My carpets look great!

Report a concern   May 28, 2012 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and very clean. The tile came out better than when someone else did it.

Report a concern   May 28, 2012 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

there is no residue on the carpet and the spots do not reappear over time.

Report a concern   May 28, 2012 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great product, great results and great people

Report a concern   May 28, 2012 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals

Report a concern   May 28, 2012 — Rated 10 out of 10 by R.A.J.A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick response and eager to make it work!!!

Report a concern   May 28, 2012 — Rated 9 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your folks did a good job, I would have liked them to have shoe covers before coming into the house.

Report a concern   May 28, 2012 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the green products with no residue to collect dirt

Report a concern   May 28, 2012 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

propmtness, effective, good techs, clean carpets

Report a concern   May 28, 2012 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left behind to attract more dirt. Very professional & well-trained technician, employee of the company (not a contractor). I'll be using your services exclusively. Thank You.

Report a concern   May 28, 2012 — Rated 10 out of 10 by T.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Very conscientious service.

Report a concern   May 28, 2012 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the no chemical option for cleaning. Carpets always look and stay clean. Reps are always helpful and knowledgeable. We had our ducts cleaned this time, it was quick, not dirty or messy and I really notice an improvement in our indoor air and reduction in dust. We have used Zero Rez for many years and will continue to do so.

Report a concern   May 27, 2012 — Rated 0 out of 10 by W.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Insanely expensive to clean area rugs. Cost more than the rugs themselves did.

Report a concern   May 27, 2012 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look new. Team was very professional and helpful.

Report a concern   May 27, 2012 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's everything you claim! Zerorez really does leave your carpets clean and the dirt doesn't come back!! I'm sold!

Report a concern   May 27, 2012 — Rated 0 out of 10 by M.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Well - it wasn't as good as what Jody Dean claims. I had it done on Thurs and Today is Sunday and the stains are already coming back out. I was talked out of the $89.00 deal and into the pet deal which was about tripple the $89.00 fee. I just thought it would last longer than a few days.

My technician was very nice.

Report a concern   May 27, 2012 — Rated 6 out of 10 by M.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet in living is still dirty. In other rooms the high traffic spots are gone. Once carpets were dry in living room it do not look clean. The same spots were there.

Report a concern   May 26, 2012 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt professional service!!

Report a concern   May 26, 2012 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

While the jury is still out on whether the stains will or won't come back using your service, the carpet looked great. Better than it ever looked after any other cleaning company's sesrvice.

Report a concern   May 26, 2012 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products and technicians did a great job restoring my carpet (which I was planning to replace) to almost new-like condition.

Report a concern   May 26, 2012 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have pretty bad allergies and I liked the idea of only water and no chemicals. Chris and Sean were on time actually about 15 minutes early, very professional. I greatly appreciate the punctuality in a world where most service companies give a two to four hour window, and then show up in the last 15 minutes without having called to see if the appointment needs to be rescheduled. Our time is as valuable as everyone else. This was a hi-lite. I've already recommended your services to two neighbors who asked after they saw the truck. By the way the carpet looks great. Thanks again.

Report a concern   May 26, 2012 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet was the original carpet to the house being 10 yrs old and after the cleaning they were like brand new again. We also had our tile cleaned through out the whole house and what a difference! The grout was brought back to life!


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