What our clients think of us!

I listen to Jody Dean and the morning Team and Jody Dean is always bragging on everything Zerorez can get out of the carpet...oil stains, paint, wax, pet stains,etc. I had some wax on my carpet from Scentsy wax fragrances and the tech could not get it out. That disappointed me. Other than that OK.

90% of our stains did not return compared to most stains returning using other carpet cleaning companies .

courtesy call ahead of time, quick service, guys did a great job

do a good job and the carpet is not very wet

Love the way my carpet feels under my feet!!! Zerorez worked with my existing budget to get the carpet clean and odor free.I appreciate the fact that what I wanted done mattered more then the bottom line. That is a WIN-WIN!!!

I was vert satisfied with carpet cleaning, but cleaning results of ceramic tile wasn't much of a difference in the master bath.

There was no communication when your crew was hours late to my house. I had to phone customer service to see what the problem was.

Stop advertising that you can work miracles and then say you can't remove stains for various reasons.

Love the how truly clean the carpets are, they look fantastic and the house doesn't have a chemical smell. They stay clean......for months!! The best carpet cleaning company ever!!

I paid extra for the pet treatment but did not get odor out - could smell it that night.

Drying time was fast. The carpet felt clean when walking on it after it was dry.

Quick,professional service on the phone and in person. Carpets feel "cushier" and look much better.

I was happy and pleased with the final results of how things turned out. However, I wish to inform you that when I had called not once was square feet restrictions of a room were discussed. Extra charges for pet treatment were not discussed too. When the employee showed up he was polite but pointed out that there would be extra charges as "the rooms were big". Your advertisement nor your customer service rep, even once mentioned the "hidden extra charges". That was misleading and finally I just ended up with a steam cleaned carpet. I could have done that myself by renting a steamer and would have saved on the cost.

The way it took all of the dirt out of the carpet

Carpet looks great, thanks

friendly, fast & informative.

PLEASE REMOVE THE OIL STAINS FROM MY DRIVEWAY AND BY THE MAIL BOX AND PUT PROTEC IVE COATINUG BACKG ON THE RUG YOU CLEANED SO i COULD PUT THE FURNITURE BACK.

Name removed
5501 BLACKHAWK DR.
PLANO,TEXAS

We spent close to a $1000.00 for cleaning carpet, duct cleaning, and 2 lifetime filter. Here are my issues:
1. Carpet cleaning does leave carpet pretty wet and does not seem to be any different than other carpet cleaning folks.
2. Duct cleaning advertising indicated that cleaning is taking place where the air duct output and with camera so we can see how bad things are. However, the duct cleaning took place in the attic where the 2 air conditioner units are by taking off 1 main duct from each unit. Putting back the duct with some paste. Seem to be pretty sloppy to me.
3. The lifetime air filter had to be special order and i have to install them myself

The whole job was done in like 3 hours. for the money that we've spent... I don't think the service live up to the advertising hype...

I was really excited the day the carpets were cleaned, but as they dried, i noticed the spots were still there.

Great service and superclean carpets.

I have used your company for many years and was very pleased with the service and the price. Thinking I would be spending the same amount of money but was shocked by the additional charges for multiple pet treatments. We have had this supposedly same treatment last year at half the cost.

So many ways. Mostly in the pricing. I was told it would cost $130 and I was charged over $350

The technician was great and very helpful. This was our third time using Zerorez. The only thing that I didn't recieve was the the $100 gift certificate for the jewelry store. That was part of the promotion.

Effective, always profesional, great value (price)

Spot still exist on the carpet

The "green" factor. I have my grand babies over a lot, so I need the carpets
To be clean.

keith was wonderful and got right to work. My carpet looks and feel brand new.

Can get other things done besides just carpet cleaning.

I really thought our carpet was a lost cause! Zerorez did an amazing miracle on my carpet. My carpet is 14 yrs old and looks new! Now that, is very impressive. I like the fact that there is no residue on the carpet. You can feel the difference. I am a customer for life and will recommend them to everyone I know that needs their carpet cleaned. Truly the best money I have ever spent!!

My carpet is cleaner than ever. Keith did a great job, very professional