Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83432 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 3, 2012 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The communication - the young man who came was outstanding - professional, polite, respectful.

Report a concern   September 3, 2012 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had a very good experience and would not only call you again for service, but highly recommend you to others. Thank you for being so accommodating, prompt and for providing such an excellent service.

Report a concern   September 3, 2012 — Rated 8 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

I am still disappointed at the appearance of the tile work you did. I was not planning to have this work done, but your technician convinced me that it would look like new. it looks a lot better, but there are still numerous places that are still dark. I would definitely recommend you for carpet work and upholstery work, but not the tile. I paid you over $600 to have it done and do not feel I got my money's worth.

Report a concern   September 3, 2012 — Rated 9 out of 10 by B.A.M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentlemen were very courteous and explained different options available to help get pet stains and odors out of the carpet.

Report a concern   September 2, 2012 — Rated 10 out of 10 by Dwight Rosebaum Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First & foremost, your people: Caesar & Ernest did an awesome job of explaining the process and expectations, then of course delivered. Carpet turned out very well.

Report a concern   September 2, 2012 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techinician was very nice and personable, and very knowledgable. He upsold with no pressure. The carpet was beautiful - loved how fast it dried (approx 2 hrs) and the fresh, clean smell.

Report a concern   September 2, 2012 — Rated 10 out of 10 by F.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals and no soap residue

Report a concern   September 2, 2012 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service at an affordable price.

Report a concern   September 2, 2012 — Rated 6 out of 10 by T.A.A.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I felt the whole time the worker was trying to get more money out of me, constantly. The regular cleaning wouldn't do it, you need 'this'. my carpets were not even that dirty, we just have them cleaned once a year for allergies. I have used you guys before, and you came and did what I asked ( carpets were in the same shape) and what was agreed - finished. But this time, even on the phone with the sales rep - it was so "sale-zie". Big turn off....

Report a concern   September 2, 2012 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional employees, quality work, timely appointments

Report a concern   September 2, 2012 — Rated 10 out of 10 by Gina Blanton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time techs, thorough, very knowledgable about my carpets, very considerate of my children and pets, carpets look great!

Report a concern   September 2, 2012 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals or soap!!! I have already recommended to my son.

Report a concern   September 1, 2012 — Rated 5 out of 10 by F.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I am still trying to get a detailed copy of the bill. I called technician and requested he either resend (I was unable to open attachment) or send copy in mail. I have yet to receive either.

Report a concern   September 1, 2012 — Rated 0 out of 10 by P.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

One of your men stole from me. I am dissapointed.

Report a concern   September 1, 2012 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, thorough, friendly staff. Great product!

Report a concern   August 31, 2012 — Rated 9 out of 10 by T.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and great job.

Report a concern   August 31, 2012 — Rated 9 out of 10 by F.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

i like the green technology. Unfortunately, when i had my carpets cleaned, i was unavailable to be there, so had a friend to be there and pay. There are some areas of the carpet that did not come clean. i am currently in and out of town, but my phone number isPhone number removed-7509, and I would like to discuss with you my disappointment. i know you can do better.
thank you
Name removed

Report a concern   August 31, 2012 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was thoroughly cleaned and urine smell was gone.

Report a concern   August 31, 2012 — Rated 10 out of 10 by R.N.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets are very clean .they look almost new.

Report a concern   August 31, 2012 — Rated 9 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Level of service and schedule

Report a concern   August 31, 2012 — Rated 10 out of 10 by I.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your crew who cleaned 1522 hidden cove ct Allen tx was a better more meticulous crew than the crew who came to 3309 Susan lane in carrOlton.

Report a concern   August 31, 2012 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez!

Report a concern   August 31, 2012 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets, good price and a professional technician.

Report a concern   August 31, 2012 — Rated 10 out of 10 by Michael Maxwell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the friendliness and professionalism of your Techician

Report a concern   August 31, 2012 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and professional service!

Report a concern   August 31, 2012 — Rated 5 out of 10 by K.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The gentleman was very nice and professional. The problem is you advertise $89 but when you arrive it becomes a slaes struggle. Your carpets are too dirty! I can clean them better if you pay more money. If you don't they will still be dirty when I leave. How about a straight forward here are the prices you pick what you want and NO PRESSURE.

Report a concern   August 31, 2012 — Rated 8 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

I have no idea.

Report a concern   August 31, 2012 — Rated 4 out of 10 by S.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

JOB WAS GREAT BUT THE GIRL ON TH PHONE FIRST TOLD ME WRONG ABOUT WHEN THEY BE THERE AND ALSO HOW I WOULD PAY NOT VERY EFFICIENT

Report a concern   August 31, 2012 — Rated 10 out of 10 by Mary Lou Foster Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that Zerorez is a "clean" company. My carpet looks great and I was told that it will stay clean longer because of the Zerorez technology.

Report a concern   August 31, 2012 — Rated 10 out of 10 by G.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fast response and did a great job


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