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based on 84572 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
That you were quick to come out and it didn't take too long.
Environmental friendliness.
The cleaning made my carpet look like new.
No chemicals, and a green way to clean carpets
ask customers to go through house and do a quick check before equipment is put away
Very professional
The TEch who cleaned my carpets made the experience, he was nice, polite and knowledgable.
Tony, the technician that stretched my carpet was very courtious and professional, and he did an outstanding job.
I was quoted a cost at the time the appointment was set. I was not asked if I have a pet or told there may be additional cost to clean my carpet right. Several stains returned even before the carpet dried completely.
carpet was clean and it dried fast..
Prompt service. Polite service staff. Great job, consistently.
Promptness and friendliness.
I like the fact that you are not using soap to clean. The carpets seemed to dry faster than when I've used other carpet cleaners. Mike was personable and seemed to know what he was doing and did a good job getting the spots out. I love the $89 special - it allowed me to have you come and and allowed me to afford to pay to have the pre-treat for spots done.
Was very pleased with how my carpet and floors looked. Like new again. Thank you
Good work
You came and did the work quickly and efficiently, and the carpet dried quickly.
Great product, lifted the old soap out of the carpet, and truly lifted the stains!!
Great company..
The majority of the house looks great, but I paid an extra $300 to clean area's where my dog had urinated. It was a special treatment. As it has dried it is it has a sticky feel and the smell is just as strong. I am not satisfied.
Appointment easy to schedule with friendly person on the telephone. Technicians recommend best cleaning solutions for each area. Green/environment friendly. Trustworthy. Techs always friendly, reliable, and do a great job! Thanks Zerorez :) Woo Hoo!
Courtesy of tech, efficientness of cleaning, time it took to set up, do the carpets and complete the job.
Excellent service and beautiful result !!
Seems cleaner than using detergent and chemical
My carpet is slightly streaked. It didn't look that way when it was wet but overnight & drying time the streaks are there. I don't know if it's because of the carpet type so I'm alittle disappointed. I have about 25 people coming for thanksgiving lunch& wanted my carpet to look good.
Your serviceman was very informative and professional. The product was awesome. Left no residue on the carpet.
Stick to the price and not nickel and dime customers with added costs, ie, pre-stain etc. In the end it was more expensive than other companies, we'll see how long the cleaning lasts.
Did not call by or before the appointment time to advise you were going to be late.
Mr. Lee was very professional and helpful. Carpets look much better now.
Some stains were not removed at all in the room that was added on after they got here. The gentlemen that were cleaning were telling us to wear only socks on the carpet, not colored socks, not shoes howevere they were walking on the carpet themselves without shoe covers. My final bill was double what I was originally quoted. The commercial stated "pre-treat" which led me to believe that this was treating the more difficult areas. Instead I was charged 50$ for areas that required some extra from the spray bottle.
Move more furniture, but of course that is a TALL order. LOL Thanks. It feels and looks good.
Limited use of chemicals and the results were very nice!! Our technician was friendly, professional and efficient and we could see that he was diligent in getting the job done right! And he did! Would definitely recommend this service to others. Thanks, Zerorez!