What our clients think of us!

Complete cleanliness.

Others companies we have used in the past moved the furniture for us, moved it back, and vacuumed. I also felt the price was higher than we usually pay. I had heard your advertising on KRLD & wanted to give you a try. The technician worked hard and the rugs look good, but can't tell a huge difference to justify the additional cost and work on our end.

My usual company vacuums the carpets first and rakes them after the cleaning.

Your commercial makes a statement that the person's carpet looked like it was brand new after treatment. That is hardly the case with mine. There are some areas that did not come clean, even with repeated attempts by the tech. I was told it was wear in that area and there was nothing further to remedy the situation. I have a berber carpet that is about 8 years old. You need to consider revising your commercials if you can't live up to what they say.

The employee that came out was friendly and professional.

My carpet was pretty bad in the traffic area. I think my expectation was a little high. I told the service guy that I didn't think it would come all the way clean and I think he did not spend a lot of time. He was in and out in 45 minutes.

Cleaner really knew what he was doing. My carpet looks and smells like new.0

The carpets looked new when the job was finished, the employee was very thorough and helpful. I could not believe the "sudsy" residue that came out of my carpets! Would definitely use Zerorez again and recommend them to all of my family and friends!!

We liked the pet friendly products, limited drying time, and the service associate that cleaned our carpet. Service man was friendly and knowledgable.

Your technician hit my car when he arrived and as of today, that damage hasn't been addressed. The insurance information provided by your employee was false.

Punctual, good customer service and the job was done quickly.

I was very pleased with the results. My carpets and rugs look wonderful. Anthony is quite competent and represents your company very well. We will call Zerorez again when our carpets need it.

Joseph H. put in the extra effort to ensure that I was satisfied with the service which I really appreciated.

I like the fact that you use a green product and the thoroughness of the technician to do the best job possible as well as educating me to maintain the carpets in the best condition possible.

Darion was great! He explained what he was going to do and suggested additional services which would be beneficial. He did the job completely and professionally. Our carpets look better than they have for years.

Wow..is all I can say. We had not cleaned our carpet in over 10 years but all of the high traffic areas were cleaned and our carpet looks totally new.

Joshua worked very hard while he was at our home cleaning carpet and ceramic tile. Unfortunately, a couple areas of carpet and floor tile are not completely clean. Does Zerorez' commitment to 100 percent customer satisfaction include a willingness to come back to re-do these areas?

Professional and competent

Good job and good heads up on arrival time. Will use again.

Service man was friendly, professional and not pushy.

This is the first time I have used Zerorez - I am anxious to see how long my carpet stays clean and new looking. The other carpet cleaners leave behind residue which attracts dirt much faster, so even though I paid a lot more, I hope my carpet looks clean for a LONG time. Time will see. The technician was very professional and friendly.

Your gentleman was very instructive and very thourough.

The carpet cleaning was good but the cleaning on the tile floor was not really anything better than I could do myself.

As a matter of fact, after ZeroRes left, we used common tile cleaner and for the grout cleaner than the $250 job we paid ZeroRez for.

We will never use the tile cleaning serviice again.

Clean carpets, friendly, knowledgeable technician, finished very quickly and in time for holiday guests.

Your advertising implies that your "technique" will remove stains and make your carpet look like new. Clearly, you cannot remove all stains. Perhaps, you should set a more reasonable expectation with your customers up front. That said, I REALLY appreciate you sending someone out a second time to try and help with the pet stains and odor. While neither are completely gone, there is a marked improvement! Your staff and technicians are ALL very nice and respectful people - easy to work with. I am pleased with the outcome. Thank you, again.

My carpets looked and felt clean. Although my hallway was not dry as stated on the radio commercial. It took approximately 12 hours to completely dry.

Thank you!

Our service time was scheduled for 8:00am - 11:30. The technician that serviced my residence called me at 12:20 to tell me he was on his way. He did not show up until 1:15, so he was essentially 2 hours late. He rushed throught he house to perform the cleaning and did not move any of the furniture or objects that were less than 50lbs to clean under them as I was told would be done when I placed the service call. When he was finished he shouted down the hall to my husband YO YO YO and when my husband asked what that meant he stated that he was done and had the bill ready. When he calculated the bill, there was supposed to be a free hallway service as part of the service and he had not deducted that. Finally, the solutions used did not clean my carpets as well as I have had done by Dalworth in the past. I heard the commercials on 102.9 that your solution were child and animal friendly and that the carpets look as good as new. I had tried you instead of Dalworth as an alternative, but based on what I have seen and the unprofessionalism of the technician, I would not be inclined to use your company again or recommend you to my friends. For $232.00 I expected much more especially since your company was more expensive than companies that I have used in the past and their result was much better. If you are so inclined to send a more experienced, more professional cleaner to my house to clean again at your cost, please contact me. Thank you, First name removed L Last name removed.

Valton was a delight. Carpets look much better.

Carpet started looking bad after about two days. A lot of lighter spots where something was sprayed on it, especially in traffic areas. Have another apointment later this week.

Works well