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based on 84572 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very nice serviceman..got my dirty carpet to look like new
professionalism
friendly, professional, and answered all my questions. the service was all that Jody Dean said it was and more--got out pet stains and all but one stain in the carpet, and it didn't take long at all
Send a person who is more thorough with their cleaning
It is so effective that you do not use soap! It is wonderful that it dries so quickly. Very pleased with the overall outcome. Will call you again when carpet cleaning is needed.
Joshua was a wonderful rep of your company....pllease tell Bob. his boss..I will probably call Bob tomorrow ro express my joy re Joshua....so encouraging and polite..
No chemicals
Technician was very knowledgable and did a great job. The carpet is so nice and clean.
Your product got all the tough stains out and made my rugs look great. Your service tech was great.
It works! I never feel like I wasted my money. Cheers to Zerorez!
Very professional and reasonably priced.
I was quoted a high price for the stairs and even though we were getting a big area done the guy was not willing to give us an discounts.
I liked the customer service, and the communication on our appointment.
The carpet looks and feels great? I do have one
Question. The lady on the phone was telling me
The details on my Fullers gift card but I did not receive it? Dies this
Come in the mail?
Hunter was a knowelabe tech I know because I owned my own carpet cleaning buisness for17 yrs in Seattle. Great job Hunter!
very efficient & clean
Our technician, Tim, provided friendly and skilled service and eliminated a stain that had plagued us for some time. The Zerorez product has a fresh fragrance but not an overpowering smell. Our 10 year old carpets feel like new again.
no checmicals. good technicians. easy scheduling
Although it was expensive, my carpets haven't looked this good since installation.
There are two or three stains which have come back though, hosever. I did not walk on the carpet for at least 12 hours. Please contact me.
Courtesy and knowledge of employees
The couple that did the work was efficient, friendly and professional. I like the idea of not leaving residue in the carpet. The sale price was affordable.
I liked the fact that your cleaning product does not leave a residue on the carpet that will attract more dirt. Also, the fact that you can immediately see the difference of before and after cleaning.
I had the carpet and tile floors cleaned. The guy did an excellent job with the carpet but I am not satisfied with the tile cleaning. All the edges of the floor still look duty and also the machine he used to finish cleaning was not working right, so the tile floors were left pretty wet even though he tried to dry them with towels by hand. I ended up drying it with a mop. They are suppose to comeback and do a better job with the tile floor. I will let you know how it goes.
Your technician was outstanding. He was professional, kind and helpful. I would request him again. I think his name was Joshua Lee. Also, I am so pleased with the outcome of 'like new' carpets :)
The technician seemed very knowledgeable. He did the job quickly and completely. The results were very good -- better than we have had with other companies.
The visit before this last ttime on Tuesday the 20th. The carpets seemed very soft when finished and dry. This time the seem crusty. Many spots did not come out this time. The tech seemed to have problems with the machine and I can't say whether the water was even hot. Possibly why spots did not come out. Hope someone calls me back. I had planned to call back after the holiday. Name removed Phone number removed
All was handled professionally.
Honest charges, on time, good personnel
I like the products because they are detergent free and free of chemicals. Hopefully, this will help the spots from coming back.
Ron was very professional, personable and is very customer oriented. He goes the extra mile to make sure the customer is pleased. He is a great asset to your company
There was one stain in the living room that did not go away.Maybe a N/C come back would get this eye sore stain away! Other that that, Luke did an outstanding job getting our 9 YO carpets sparkling clean. We will spead the GOOD NEWS in our neighborhood.
Mark Last name removed- Irving,Tx Invoice-78387-11/21/2012
Quick srevice and positive results.