What our clients think of us!

Actually got the carpets clean .... and they weren't wet for hours after.

We didn't realize that the standard cleaning didn't include a true deep cleaning, it would have cost an additional $50 to do a deep cleaning. This should be disclosed up front not when you're here to do the cleaning.

Price good and was pleased with result except tech should have made more of an effort to move small items or you should tell us to before the tech arrives!

Darwin Harrison did an excellent job. He was very professional and courteous. Our carpets are very clean. We have already recommended Zerorez to friends.

He showede where pet messes were; plus I could see all the soap & dirt that ce up out of my carpet. The serviceman was very polite.

The only reason I gave Zerorez a one is because the second technician who came out was way more knowledgeable than the first. Wish he had come in August.....

I paid a lot of money to have the urine stains and odor removed from my carpet. The technician was very nice. He replaced the carpet padding and everything, but you can still smell urine when you walk into the room and when you get down to smell the place on the carpet that had the most concentrated stains, the smell is still strong. The treatment did not work.

the clean effect of the carpets, and courtous people.

We paid the extra $60 for pet treatment, but the smell is still there and the carpet doesnt seem as clean as I would have liked it to be.

They get the job done well.

My carpets are CLEAN! Kevin arrived on time and explained the service, he was very professional and obviously knew what he was doing. He went right to work and finished in a timely manner. I would definitely recommend Zerorez to my friends and family.

Very good. Zerorez took out 3-4 very difficult stains which I appreciated very much.

Cesar and Oscar were so great and helpful to work with. Very thorough, professional and informative. They were in and out in a timely manner and I would definitely refer to anyone that might need carpet cleaning. Thank you so much!

I sent a message to customer service that my carpet still has spots and I have heard nothing from anyone.

High traffic areas look no better than they did before cleaning. I would appreciate at least a partial refund.

Service was a little more expensive than I anticipated, but otherwise they did a fine job cleaning the carpets!

You do a great job people are great that come to your home

I was not happy with the "corn rows" left on my carpet by your equipment. Am still waiting for a return phone call from your customer service manager. Not happy that I had to spend 2.5 hours recleaning my carpet. Another day of my time wasted. If no return call soon I will cancel my checks!!

Technician arrived on time, did an excellent job and worked very hard. The results are exceptional

No residue left behind after carpets cleaned. Great concept and application. Carpets really look Great after a Zerorez cleaning! Roy Alltop is an Excellent Ambassador for Zerorez. Roy makes a great first impression and, with his professional manner in cleaning carpets, everything just gets better! In short, Roy is a gentleman. Roy Alltop and Zeroez will be used again. Thank You! Name removed, Denton, Texas

Took advantage of the radio ad of four rooms for $99, plus additional charges for additional rooms and oversized rooms. Assumed total cost of around $200. Did not expect an extra charge of $150 for pet treatment. Staff worked very hard and carpets look much cleaner.

The suction from the machine ripped the carpet off the tacks along the edges of the room and the seam in the middle of the carpet where two roles were glued together is now separated and is very noticeable (I did not see this till hours after the technician had left. I inquired with the technician about the carpet being pulled off the nails and he went around the edge with his foot and pushed it back down, that did not do the trick. There is also now a bump in the carpet around the edges, I guess it needs to be re stretched. This only happened in one room, the other room and hallway was fine. The carpets look great, they are clean and the high traffic areas look great. The technician worked hard and was very professional. I just hope my carpet is not ruined.

Most of the stains come out, excellent workmanship, they advise me of any issues they find, very trusting compitent people do the work, they are always on time, best of all my carpets always look like new when they leave.

Great job! No sticky carpets!
Thank you!

That it makes my carpets look and feel like new
Plus I have the peace of mind that my family is safe from any harmful chemicals

The carpet was cleaned thoroughly and dried quickly.
The technician explained the process very well.

While the carpet looks clean it is very stiff.

The Technicians were very friendly,explained every step that was to be done and went over the price and did a great job!! i will recommend them to anyone who needs their carpets cleaned. I loved the results! The carpets looked wonderful and felt real soft,and my carpets are about thirty years old.thanks again Zerorez Guys

Very qiuck to sell more product over priced and they where in and out fast

After the tech left, the house had a strong amonia-type smell that did not go away after 12 hours. Possibly the treatment that was put into the carpet was not complete removed. My wife thought it wasn't completely clean, but looked much better than before.

Also, the tech either emptied the dirty water or the water was scalding hot, but there is a circular patch of dead grass that wasn't there before he arrived. Not sure if it was a chemical that accidental was poured out.

We've used zerorez in the past and will likely use it again.