Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83830 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 24, 2012 — Rated 1 out of 10 by A.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The window for service you provided was Noon to 4pm. At 4:15pm...not a peep and we had somewhere to be at 6pm. We were told it'd be 1/2 hour and at 5pm the tech arrived. We had to cancel the couch and love seat cleaning that were badly needed, and only ended up getting two rooms serviced.

Report a concern   December 24, 2012 — Rated 9 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That the spotes will not come back

Report a concern   December 24, 2012 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciated how the representative/technician called before any work was done to be sure I knew what was going to be done, how much it would cost, and how long it would take -- which I think is the best part of the service I received. He also noticed some carpet "clean up" habits that weren't effective, and gave some good tips.

Report a concern   December 24, 2012 — Rated 9 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and product

Report a concern   December 24, 2012 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet isn't too wet when completed and looks very clean.

Report a concern   December 24, 2012 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets dry quickly. The techs show up on time and are very professional.

Report a concern   December 24, 2012 — Rated 2 out of 10 by A.A.R.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

For about the third time in a row after using your service the technician is going to have to come back and do the job again. the only reason we keep coming back is because of the non chemicals in the cleaning process

Report a concern   December 24, 2012 — Rated 10 out of 10 by Delynn Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I already sent an e-mail at your web-site, singing the praises of Anthony and how great he was!

Report a concern   December 24, 2012 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony was professional and did an excellent job. He called to change to earlier time which worked better for me. Everything looks wonderful. Thank you and hope you all have a very Merry Christmas and Happy New Year

Report a concern   December 24, 2012 — Rated 10 out of 10 by Dane Hunt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality of work, professionalism, promptness

Report a concern   December 24, 2012 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets are clean! They look great!

Report a concern   December 24, 2012 — Rated 10 out of 10 by Jayne Anthony Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was wonderful! He was the most thorough I've ever had in 40+ years of carpet services. The attention to detail was exemplary. I had no idea your company was so advanced or such a cut above the others! I'm glad I heard about it on WRR 101.1. Thanks for helping us be ready for the holidays on such short notice!

Report a concern   December 24, 2012 — Rated 10 out of 10 by Pat Perez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After four years,the results were unbeliveable.even the dog house(den)looks amazing. the tech was polite and helpful.

Report a concern   December 24, 2012 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved the green process! Carpet look new again!

Report a concern   December 24, 2012 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I will let you know in 2 weeks if the stains don't come back, but for right now very nice job! Chris is very nice and professional.

Report a concern   December 24, 2012 — Rated 9 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Advertise as non-toxic or non-residue cleaning

Report a concern   December 24, 2012 — Rated 10 out of 10 by Guss Reymond Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, good communication, no soaps

Report a concern   December 23, 2012 — Rated 4 out of 10 by A.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Tried to charge us more then the quoted price!

Report a concern   December 23, 2012 — Rated 10 out of 10 by Blake Bowman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job on the carpets and the tech was very nice

Report a concern   December 23, 2012 — Rated 9 out of 10 by Floria Kiscellus Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Extremely professional technician who was very knowledgeable about the company and very thorough.

Report a concern   December 23, 2012 — Rated 10 out of 10 by Susan Stokes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thanks, fine work.

Can't wait to receive MT Fuller's. Jewelry $100 gift card. Thanks

Report a concern   December 23, 2012 — Rated 10 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning removed all spots; representative very courteous, professional and did a thorough job.

Report a concern   December 23, 2012 — Rated 10 out of 10 by Jean Crover Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used you 3 times. Each time I was very satisfied with the work that was done.

Report a concern   December 23, 2012 — Rated 4 out of 10 by A.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

price I expected topay $99 & insteadpaid $180 whenallwassaidanddone

Report a concern   December 23, 2012 — Rated 8 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

the carpet was very wet when he left

Report a concern   December 23, 2012 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Took out all dog stains

Report a concern   December 23, 2012 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service. Knowledgable about product and very courteous.

Report a concern   December 23, 2012 — Rated 10 out of 10 by H.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a pretty good job in cleaning. He has to return to stretch a carpet. I'll call to schedule.
He was very helpful and professional.

Report a concern   December 23, 2012 — Rated 10 out of 10 by M.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet tech was very professional and friendly.

Report a concern   December 23, 2012 — Rated 8 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not go so fast.


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