Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84580 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 31, 2013 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets looked brand new with no chemicals.

Report a concern   January 31, 2013 — Rated 10 out of 10 by E.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional people who do a good job

Report a concern   January 31, 2013 — Rated 10 out of 10 by Mindy Russell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, always polite service and excellent cleaning.

Report a concern   January 31, 2013 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you only use water and that my carpets are clean.

Report a concern   January 31, 2013 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe, my technician was knowledgeable and friendly and a hard worker.

Report a concern   January 31, 2013 — Rated 8 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

The men who were cleaned were very curteous. The carpet puffed up in spots after cleaning, but went down the next day. An explanation would have kept us from worrying that the carpet in the room was ruined.

Report a concern   January 31, 2013 — Rated 10 out of 10 by D.X.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service as a whole - arriving as scheduled, the professionalism of the technician and the quality of the work.

Report a concern   January 31, 2013 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet feels cleaner with your products. The service person was very helpful.

Report a concern   January 31, 2013 — Rated 10 out of 10 by P.A.A.J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Most powerful - sticks to steam - doesn't use my water supply - results can be seen.

Report a concern   January 31, 2013 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the factt that there is no soapy residue left in the.carpet. Also, the employee was courteous and did a great job.

Report a concern   January 31, 2013 — Rated 8 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

We received an estimate but due to an unexpected health issue, have not been able to schedule a cleaning. Hope to do so within the next week or so. Following that we'll be in a better position to respond. Mike Murphy was excellent and we would want him to do the job. Thank you.

Report a concern   January 30, 2013 — Rated 10 out of 10 by T.J.A.M.J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service, timely and efficient delivery, and great results.

Report a concern   January 30, 2013 — Rated 6 out of 10 by A.A.A.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet remained damp until the next afternoon - a full 12+ hours later. I was not expecting it to take that long. If that is the norm, the woman on the phone and the tech who did the job should not have told me and my husband that it would take 3.

Report a concern   January 30, 2013 — Rated 10 out of 10 by C.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, thorough cleaning, quick, nice workers

Report a concern   January 30, 2013 — Rated 10 out of 10 by E.A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpet seems much cleaner and the work done on upholstery chairs better than expected.

Report a concern   January 30, 2013 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean professional employees who know what they are doing. Quality if the product - it's Eco and family friendly.

Report a concern   January 30, 2013 — Rated 9 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals.

Report a concern   January 30, 2013 — Rated 10 out of 10 by N.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Customer Service and great products

Report a concern   January 30, 2013 — Rated 10 out of 10 by N.A.A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We appreciated JB and all his effort helping us. Our carpet is stunning and he was top notch in customer service! We will definitely be using you again.

Report a concern   January 30, 2013 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee. Joseph Hernandez, was excellent, curitious and efficient. I was very pleased.

Report a concern   January 30, 2013 — Rated 10 out of 10 by T.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looked very clean. House smelled fresh when complete. Service tech was outstanding... Very knowledgable and courteous!

Report a concern   January 30, 2013 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It worked great. Carpets are clean, Price was right, and your service representative was the best. He made sure every spot came up and was good to talk to without it being ackward. Great service.

Report a concern   January 30, 2013 — Rated 9 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Left my carpet very soft and clean

Report a concern   January 30, 2013 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was excellent, he explained everything in detail and took the extra time to really do a good job, I was very impressed.

Report a concern   January 30, 2013 — Rated 9 out of 10 by Ken Comrie Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is very clean and soft like it is new.

Report a concern   January 30, 2013 — Rated 10 out of 10 by Susan Budvitis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So customer-friendly with scheduling and if i need to reschedule.
Professional and thorough work done every time.
I love that it is w-a-t-e-r and not soap!
Very affordable, especially with the radio deals!

Report a concern   January 30, 2013 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent worker and great job!!!

Report a concern   January 30, 2013 — Rated 10 out of 10 by Valerie Parenica Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I could not believe the difference in our carpet. The technician worked hard to get all that soap and dirt out of the carpet. It still looks beautiful days later and the color is lighter and brighter. Thank you so much for doing what others could not. In the future, we will not use anyone else.
Valerie Parenica

Report a concern   January 30, 2013 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very clean

Report a concern   January 30, 2013 — Rated 10 out of 10 by Barry Brownlee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Friendly tech that explained what the products was and how it worked. I will use Zerorez again.............


Privacy Policy