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based on 83830 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional...
The best my carpet has looked in several years.
The smell of the carpet (home) after you clean
Best clean we have had including the services of Stanley Steamer and a commercial model I rented.
Carpet dries quickly, and the gentleman who comes to my house is very nice.
The carpet cleaning is the best out there! We just had our air ducts cleaned & we are looking forward to cleaner air in our home.
The versatility, and abundant options in cleaning. Differing grades of pet cleaning were definitely a plus for us.
Tim and his co-worker were very professional and very cooperative, not to mention they did an excellent job.
Thanks,
Name removed
Carpet cleaned very well. Techs, Cesar and Oscar, were professional, knowledgeable, and efficient.
Making an appointment was easy, the technicians did exactly as I was told they would do and my carpets look great.
Love that the carpets are only damp. Service has always been on time and great. Excellent
At stain removal
The employees were outstanding and the carpet looks great
I was impressed with your technicians - polite, hard working, and thorough.
The actual process was not messy and the results were obvious immediately. It is as if we have brand new carpet.
My carpet seems to be cleaner than it has ever been with any other carpet cleaning company. My carpet is pretty old, so if Zerorez can make it look good, it can make any carpet look good. It almost looks like new. Miraculous! Thanks for doing such a good job. The products are very green, which is very important to me and my family. They are much healthier.
will refer my friends and family
The floors are much cleaner and stain free after zerorez comes than other carpet cleaners.
I thought they did an excellant job and was very knowledgable. My carpets looked beautiful when they finished. I had an especially bad, dirty spot that they worked on and they they got it clean. I'm happy.
The staff tries to ensure my satisfaction of a job well done. I appreciate you taking the time to come back and inspect the carpet stains. I have contacted Home Depot about the stain warranty on my carpet to hopefully get it patched under the warranty. I am still waiting to hear back about the previous Fullers Jewelry certificates which I did not get to redeem since the message online said they were already redeemed.
I like the concept of not using soap but feel there were no additional attention to justify the cost compared to the traditional carpet cleaning. The tech did a great job explaining the process and the work was great.
My carpet is very clean and there is less dust in the house
The technician was pushy and rushed through the house. Felt like I was being walked all over. He also didn't get the stains up that I got up after he left.
Some concerns about service related issues. Would like to talk privately about them.
Friendly and focused gentlemen
Everything
There was residue left under the counters I had to clean
Carpets are very clean and almost "new" looking. The pet smell is still there and that's something I'll have to handle separately. I tried!
The carpet stains were completely removed.
I'm satisfied after the second trip. Thank you.
1) Tenants moved in today and immediately called to ask if the carpets had been cleaned or just vacuumed. They said there was significant dog hair when they vacuumed and that they planned to rent a cleaner to clean it themselves. I told them that I had used you and offered to show them the receipt if they doubted the carpets had been professionally cleaned.
2) Tried to print out copy of invoice however I can't because it was produced with some unspecified file format that I am unable to open on my computer. You could include with the invoice send a note "open with..." or provide the invoice in a widely used file format such as *.pdf.
3) High traffic areas remained matted in spite of cleaning by zeroz. The other carpet cleaner I have hired uses an agitator that restores the pile after cleaning. The Zerorez process had rake marks lifting the pile but these were an inch apart.

always on time... always a great job. Very friendly and concerned that I be satisfied. Prices are reasonable. My carpets and furniture look like new every time.
thanks.