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based on 84580 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the way the carpet is raked when it is cleaned. It looks wonderful.
The service is the best we have ever had. Joseph Hernandez had the best customer service.
Please keep your employees!! Great service and good quality.
Thank you
no pressure. and the new machine that brings up dirt before carpet is cleaned.
clean product, professional service person, knowledgeable service person, transparent discussion about pricing, great results
I love the way Chris, our technition,explained everything so thoroughly and did such a great job on our carpet.
The results were impressive! I was just looking for the carpets to be cleaned, but they were transformed! It took 5-10 years off the look of our carpet.
No chemicals and the carpet looks great!
Very nice people. Very safe product. I will recommend to everyone I know. Keep up the great work!!!!!!!
The actual price doubled what I was quoted over the phone. I felt bait and switched.
The fact that the cleaners used are safe for the environment, people, and pets was the biggest reason we used zerorez. We are very happy with the results.
Chemical free
A little early to know about the product itself and how it performs over time, but the technician that came to my house was excellent and gave superior customer service.
Fast, friendly and a great job without pressure to up sell.
The carpet was clean to my satisfaction.
Your tech was very rude and disagreeable. He said he was not s supposed to move anything. Therefore he only cleaned the middle of the rooms. He also took pictures of the inside of my house without our permission. He had a very poor attitude. I feel I should receive a full refund with an explanation of the pictures.I will have to get my carpet cleaned by another company. Please have a supervisor call me.
The carpet feels like it was new after it had been clean. I really liked the person that cleaned the carpet did not try to sell me something extra. No pressure
Great Job
friendly and helpful employees, wanting to please me the customer.
Very clean feel to the carpet and it looks great!! The technician was very knowledgeable and delightful to have in our home
Much more expensive than expected. I hear commercials about specials on the radio, which is why I chose you. It wound up being almost $200 dollars more than the special advertised & took less than 30 minutes. $10 per minute is quite steep.
We had stains reappear less than 24 hrs after the technicians leaving our house.
The level of service was great and the carpet cleaning was amazing.
Everything. Very polite.
I liked the deep cleaning your machine did on my carpet.
Quick, thorough and pricing and services provided are discussed up front with no hidden fees or surprises.
no chemicals
Love that my carpet looks new again....and we have 4 kids!
Excellent service at a fair price with professional and courteous personnel.
The technician did a wonderful job. Unfortunately, he came late and outside the window that we were given of when to expect him. Also, I think we were supposed to get a Fuller's gift card.
Carpet looks great and Darren and Darwin were great
If this was my first experience wit Zerorez, I would not recommend you to anyone. The carpet was left wet (it took over 24 hours to dry) and the technician didn't put blocks under the wooden furniture legs to keep them off the wet carpet. I just hope the carpet is not going to be stained from the color on the wood. Very disappointed in this trip where I was raving about the service from my first experience.