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based on 83832 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always polite, on time and competant
Seemed like a canned speech from tech that he needed to give us every 15 minutes. Would rather for him to have given his suggestions at the end of the visit.
Not sure. Service was fine, but the smell after was not good. We have two big dogs, so I'm sure that was the culprit - it seemed to make the dog smell worse not better. Also, I initially called because I was attracted to the promotion that included 4 tickets to the Sesame Street show and I did not get those tickets, so I feel like that was a scam.
Very efficient. Clean carpets.
I like the pet treatment and how knowledgeable the service providers were.
Very pleased! Don't share name.
Thanks.
Carpet in family room is still not clean. It looked clean when tech finished and tech said any dark area would clear up as carpet dried. Same in the living room. For the amount I paid, I expected better results.
Sectional cleaning seems to have worked better but it is a dark color to begin with.
I thought Jared was very professional and explained what he would be doing in great detail. I also liked the smell of the carpet after the cleaning and the fact that it dried within 24 hours. I was most pleased that your product lifted almost every stain out of our old carpet.
My frieze carpets were very soft again just as when they were new. The technician was efficient and polite and didn't try to over sell additional services.
The quality of the cleaning, and the professional staff.
Carpet seems cleaner adn they don't ry to upsell.
Not chemically.
Carpets never looked so clean
Green process and the tech was very knowledgable
Your employee was very thorough, very efficient, very courteous, did an excellent job !!!
No residue
My tech was extremely knowledgable of the companies products and services. He did an excellant job meeting my needs.
that there is no soap or residue on the carpet.
One room had three stains on the carpet. The next day the stains are still there. I am going to call today and see if they can come back out to remove the stains. It doesn' look like they did anything extra to remove the stains.
Quick, Good work, professional staff.
the technician always provides excellent service and the fact that no chemicals are used and no residue is left behind. The carpet is left looking great.
Quickness.
The fact that there is no soap residue left behind to attract dirt.
I will know in about 2 weeks from now if the traffic patterns will reappear as in the past with other carpet cleaners.
THEY WORK!! And the people are so nice who come to clean the floors!
Great job, best zerorez has done for me so far, thanks.
We absolutely couldn't be happier with our service from Zerorez! We have gotten our carpets done by other companies & have never had the results be as fantastic as Zerorez. Thank you so much for your friendly servicemen, your quick customer service & amazing results! We will definitely be repeat customers.
there were still stains on some areas of the carpets that i was able to remove with my own cleaner ; stairs still looked dirty on the edges ; your commercials make it sound like you can get carpets really clean but unfortunately i didn't find that to be the case, even though my carpets didn't have a lot of stains, they were just in need of a good cleaning.
Have always been very happy with the way my carpets look after Zerorez has been to my home. The technician was very professional, friendly and helpful.
price is right, they do a great job, guys show up on time and are friendly

Gentleman came alone this time to do floors and pulled the hoses around and scuffed the corners of my walls. Walked to much on wood floors (since no one could help him get hoses) and so I had to clean my wood floors when he left.