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based on 83832 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. Friendly tech that explained what the products was and how it worked. I will use Zerorez again.............
My carpet looks like new and smells VERY clean!!!!! I like the air filter!
Friendly and fast
You do exactly what you say you're going to do, and friendly.
Carpet was treated but stain was still in place the next day after the carpet dried.
I was not disappointed, necessarily. Your servicemen were on time and did just what I asked. The process was different from what I expected, though, and the beginning cleaning of "scratching" the carpets concerned me. Also, the carpets were still wet at bedtime.
Agent was professional and completed work as specified in neat and timely fashion
I aleady spoke with the Supervisor on the telephone about my experience. The technicians threw their lunch trash (large cup and box) out their truck window onto my driveway in two locations! This pig-like behavior cancelled out anything good they did in my home. I would be hard-pressed to recommend them based on this!
I really like Randy Jones and ___(I wrote the other young mans name down but I am not at home). They were really helpful and personable and did a great job!
Very nice tech and good job!
I appreciate the quality of your service and the effort you put into satisfaction guaranteed. After my initial service, I had a few lingering spots on my carpet and you readily came back and removed them promptly and courteously.
Professionalism...quality of work
Timely service and very clean carpets.
Amazing service.
Josh Rogers was the technician who came to my house. He did a great job and is very kind.
I have already recommended zerorez to friends and told them to request Josh.
thanks.
The quality of the cleaning and the helpfulness of the cleaning professional that came to the house was .
The tech did a very good job. This is the second time I have used Zerorez and I am very happy with the results and the way my carpets look.
The quality of the job and the professionalism of the technicians.
The carpets looked and smelled great. Already have referred your company to others
I was amazed there wasn't a chemical smell, but a fresh smell while cleaning. Also, Justin, the young man that came out was very professional, friendly and explained what he was doing, answered our questions, gave us some options. I will definately use Zerorez again and have already related our wonderful experience and the great job Justin did. Thank you so much.
Always nice and friendly service people trying to please the customer 100%.
I can see how clean it leaves the carpet.
Good job. Michael was very thorough and kind
The tech showed on time even called me to let me know when would arrive. Then proceeded to make our carpet & upholstrery look like new
Our technician was awesome!!! He stayed late on a Saturday night to make sure all the pet hair was out of our carpets! (And there was a lot!)
The results are day and night. The carpet looked great. The service guy that did the work was courteous and efficient in getting the job done. I will use them again. You will too.
I love how my floors turned out. They were so grimy and icky. Your tech, Christian, was wonderful and really did a great job!
My carpet is old and worn by 2 Labradors and 3 children, but Zerorez got it much cleaner than I ever thought possible. Mike did a great job and even cleaned the grout in my bathroom and it looks like new. Thanks for a great job.
I had my carpet and stairs cleaned-was not happy with the stains that stayed/reappeared, including lines allegedly from the A/C. For $5 per stair, and over 30 stairs, I expect them to be clean. The spots that were cleaned the 2d time came right back.
The person that came was friendly and respectable. He explained everything in detail. My floors are GREAT. No more stains.

very clean