What our clients think of us!

I was sold on the pet treatment and paid extra $60/room to do it so that urine smells would not surface while entertaining during our daughter's wedding celebration the first weekend in March. However the most recent area that had been immediately attended to by me and then treated and cleaned by you did not work. The stain showed up more and the smell was worse than before you cleaned the area. You came out two days later and used oxidizer and cleaned area again and the odor has been eliminated but it makes me question the effective of the pet treatment that I paid $180 since it didn't work even on the a very recent spot on brand new carpet.

Also I did notice that the carpets that were cleaned did get out almost all of the stains but the carpet feels more coarse since the cleaning and the fibers are less supple. Will the suppleness return in time and with vacuuming?

The floors are spotless...great job ZEROREZ!

The Reps that worked on my home were so friendly and helpful. My floors look awesome! I would recommend this business!

The carpet cleaning was Excellent! I was quoted a price of $109. There were 3 oil spots on the carpet where my dog lays. I was told to get the spots out, it would cost $240. I agreed because that is why I wanted the carpets cleaned. I was told there was urine in the carpets & the whole house would smell like urine if I didn't have that cleaning done for an additional $240. I declined. When the cleaning was completed.
When the cleaning was completed, I was not charged $109 as originally quoted, nor the $240 I had agreed to but $376.96. That was disappointing & disheartening. My $100 carpet cleaning in 45 minutes, changed to $376 in 1 hour.

No chemicals

Your guys did a fantastic job cleaning our carpet and our tile. They were professional, friendly, and thorough. They thanked us for our patience because it was taking longer than their estimated time for the job. We couldn't be happier with the results!
We had our carpet cleaned by Stanley Steamer about two years ago. Their job was unacceptable. They also stretched our carpet by using high temperatures. We will have to have it professionally trimmed and reattached to the tack strips. We had Stanley come out two additional times with no results.
We thank you so much. We didn't even realize the tile could look so good!

The end result was very clean carpet restored to almost new. Thanks

Very thoughtful, efficient technicians who offer really helpful additional services such as grout cleaning.

you always do a great job!!!

Clean and effective

I have used Zerorez in the past with great success. My tech had an excellent attitude and work ethic. However, I originally paid $99 special for 3 rooms and an extra room free (bathroom). I spent an extra $100 for some type of pet odor removal. Today, my carpet is still damp and my whole house smells horrible, I can hardly stay in here. I had the carpet cleaned because I am having company on Saturday afternoon. Now, I don't know what to do. Any suggestions? I may be reached at work tomorrow Phone number removed. First name removed A. Last name removed, 926 Placid Drive, Mesquite, TX 75150

Mr Moody was knowledgeable about the products he offers I will be calling you guys back

Did a very good job cleaning my carpet, but I was told carpet would be dry in 2 to 4 hrs. Took much longer. That was okay, but wish I had known ahead of time how long the actual drying process would be.

leaves the rugs clean.

IMPROVE YOUR BOOKING PROCEDURES.

Service very good. Products good; especially happy with the bathroom tile cleaning.

Brandon was very professional, He first used a nifty blacklight to find pet stains in the carpet then recommende that we treat in several rooms. He explained the process and asked for any concerns that we had. He called his supervisor to consult on how to get rid of cigarette smells. Most imnpressive was that Brandon knew his task was to get our carpet clean, not to just clean our carpet. Believe me, there is a big difference. Zerorez will be added to our team! There is no need to try anyone else.

Luke did an excellent job getting the pet/miscellaneous stains out of our carpet and answering our questions about follow-up care. We were very pleased with the results.

My carpets are cleaner looking and smelling than they have been for years - AND - we have dogs! Darwin was pleasant, thorough, and professional.

Thank you Darwin and Zerorez!!!!

Outstanding service, knowledgeable and friendly employees! Extremely pleased and will recommend to one and all!!!! Thanks.

The stains on the carpet came out better than I expected. The gentlemen who did the cleaning were very personable and friendly.

The heavy traffic area along with the carpet edge where the tile meets still looked a bit dirty.

The customer service, the patient of the person that did the work, he was excellent!!

Your technicians were great! Prompt, polite and informative. Thanks so much!

I have two dogs, and your products made my carpet look brand new! I couldn't believe how much dog hair was still stuck in the bottom of the fibers on the carpet after thorough vacuuming! Yuck! And, I didn't have to worry about harmful chemicals hurting my dogs. I am breathing much better now! Thank you!

So glad you also offer carpet stretching, as well as cleaning with no residue. Ron Self did a wonderful job! He's very pleasant and informative, and did an excellent job on both stretching carpets and cleaning them - carpets were trimmed and tucked well, and looseness eliminated - and now they're also clean. I would recommend my friends ask for Ron Self when they contact Zerorez.

The people that come to the house are friendly and efficient. The stains on the carpets come out and the carpet dries fast.

You're a world-class operation -- great product & wonderful employees!

I would like to commend Tim and his co-worker for doing a good job and being courteous and professional.

No chemicals, dries quickly, friendly representatives, quick response time.