What our clients think of us!

Very fast, and professional. :)

Good: Chris was on time, very pleasant and very professional. He moved furniture around and got everywhere I wanted.

Not good: I didn't like the $10 fuel charge. It is not advertised. It was not mentioned when I called and set up the appointment. I thought it was kind of tacky to just drop it at the time of payment. Also, some areas did not clean up as I had hoped, but that may just be the nature of the stain itself.

The service tech was very professional and through in cleaning our carpets. We had a grease spot that another cleaning company couldn't get out, after Zerorez it is gone.

carpet is not left wet

Chris was amazing!

The impowered water & no chemical cleaning

I always enjoy your prompt and friendly service.Jamal and his partner couldn't have been
more helpful. His knowledge of your business and explaining what each feature was for was great. I just hope the next time you clean my carpets, I'll Be able to request Jamal. He is
a asset to your company.

No soap and no chemicals.

Yall need to work better on listening and paying attention to the customer when they request a specific person to do the work , i had to reschedule 5 times cause i wanted the same tech to do all my work and 5 times you sent someone different that is not good customer service !!!

services were very professional

the no chemical products

Have more of a flat rate pricing. All the extras added up fast & the final charges did not end up being what I expected or budgeted for.

Experience was great, technician was on time and did a thorough job.

I like that when you are done the carpet is not stiff from the cleaning chemicals. Technicians are always friendly and helpful.

It would be helpful if you would have a list of all extras such as the cost of furniture etc.

Name removed

The technician was super friendly. He worked really hard and the carpet looked extremely nice when he left. I am a little frustrated that this is the second time I have used this company and the price quoted over the phone is not even half of what I end up paying. I understand that there are some factors that will change once you arrive, but $450 is unbelievable. Not sure that I will personally use this company again just because of the pricing.

I already told everybody about it! The knowledge of the technician was deep and he was very thorough. He explained in detail pros and cons of things and possible outcomes of my choices regarding the services available. He offered various alternatives and solutions for me to choose from. Very efficient work, very professional service.

How Clean The Carpets Were After, Absolutely Amazing

we love that you get our filthy dirty stained carpet looking like new again! and again! and again! I will not use any other carpet cleaner other Zerorez and would highly or very likely recommend it to anyone? Your process is just amazing. I am having Ron return to clean the tile in my bathroom, clean scrub and seal. Thank you Zerorez and
Jodi Dean for giving them such high praises.

The cleaning was amazing. Jamal and Sam got the smell of pet accidents out of my carpet and got rid of the stains that I thought would never come out.

Carpet looks new. Paid a little extra for an especially bad room. The technique our rep used worked like a charm and no evidence of past marks in carper are visible any more.

We paid extra money to get the pet treatment which our technician made it seem like it would take care of the multiple stains and smell. After he finished I noticed there were still very visible stains with not much improvement. When I asked him about this he said that the solution that was used would take 2-4 hours to saturate, so it would lighten up and get better. 24 hours have gone by and they are still just as visible and have the bad odor still as well. We would not have paid the extra money had we not been given the idea that this would help to solve the problem more than it has been.

Our ZeroREZ professional was kind and courteous. He explained everything to us that he was going to do as well as offered suggestions on how to keep our new home clean and efficient.

The outcome, the service, the products and most
Of the courteous great Technician "Austin"

Darwin was great! Very friendly and courteous.

No soaps and chemicals to attract more dirt

The service tech was knowledgeable and very professional and most of all personal. Ron was very helpful to make sure I was satisfied with all that he did. The cleaning was super and taking the wrinkles out of my carpet was a tough job but he was able to make our 5 yr old carpet look almost new. Great job.

I have used Zerorez several times, I like the fact that there are no chemicals used and leaves your carpet really sanitary. Hats off to Will Hobbs. He was very attentive and courteous. Appreciate the service he provided.

I'm assuming this feedback request is in response to the filters that I purchased. Love the filters so far, but haven't had them long enough to tell you if they're any better than what I was using previously. Once again, however, your people give our misinformation. The only person in your organization that hasn't given me wrong information is Jeff Evans. When I purchased the filters the rep said they'd be Fed Exd in two days. I gave it a week and called back. The gal on the phone said it takes two weeks not two days. So I was expecting delivery via Fed Ex. Jeff then called to tell me someone would be dropping them off on a particular day and advised we didn't have to be home. That was correct! Jeff also assisted me with the Zales gift card. So, all in all, I do recommend your company because the carpet cleaning was excellent, the stretching was fair and the filters, well so far so good. But, I highly recommend you re-examine your company's communications policies.

Green solutions; safe for kids and pets