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based on 83481 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First appointment didn't call until very end of window to say having issues and wouldn;t be ablt to come until 800 or later...window ended at 6:30
Excellent cleaning of both carpet and tile floor. Good service and with a smile!
I liked that he pre-treated the carpet. He was on time and very friendly.
Great job but was 2 1/5 hours later than scheduled. No phone call was received to confirm late arrival.
My very, very clean carpets. Unobtrusive procedure carried out by a very mannerly employee.
just good professional service!
jared was great! carpet looks like new and great price!
prompt & relatively inexpensive
Your process is unique and very effective. I was surprised to see the amount of soap residue Justin was able to extract from previous carpet cleanings of other companies.
NO SOAP
some other services besides carpet cleaning too high
They did a very good job of cleaning the carpet and time it took to do so.
The appointment time was not met 2 different days and no call to even say they were going to be late or not at all..Had to call in myself to get the information, to re-schedule, and had to call and see why the timeframe wasn't met the 2nd day also, and no call to tell me they would be late, again. Other than that total rudeness. The tech was very polite and explained what he was going to do and did it in a professional and timely manner...Was very pleased with that portion of the service....
Good
The service from Daniel Jackson was spectacular!
Your company made the dirty carpet in my seller's home look amazing. I will use your company again.
They worked. The carpet is very clean.
No residue
I injoyed the service techs professionalism and speed.
No products that were used have worked and done what I wanted them to do.
I like the clean smell, and the soft way it feels and looks.
The rep was very polite and professional.
My carpet looks terrific. Got out some stains that I had tried several products on.
It looks new again.
very professional, showed up on time and carpets look like new
No chemicals
Polite, clean and in uniform. Friendly.
service was good and so far we are happy with results. Just a bit pricy. The special ad run on KRLD didn't specify that the rooms had to be a specific size (at least I don't think it did).
Servicewas great and I like the idea of the hot water instead of detergent
The rep was great, he explained the service and was very professional; the cleaning was very good.......however, I feel that the charge for pet problems, although good, were somewhat overpriced....I also realize that this is the case throughout the industry....were it not for that, your score would have been 10.
Work was carried out quickly and efficiently. However, work did not begin until 30 minutes after the 2 1/2 hour window I'd been given.
They were prompt, efficient and did a fantastic job!
Professionally done. Communicated the needs and services well and left me with a 'new' carpet :)
No residue and your people are so accommodating and bend over backwards to help the customer. Keep it up, you are the only one to call, the others ruin your carpets by soaking them and starting a rotting process. Thank you so muck.