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based on 83481 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast, efficient service. oh, and VERY clean carpetes!
Service was great! Zerorez cleaned my carpet in a way that made my carpet looking brand new! They had a brush that they use before cleaning and that made the carpet fluffy and then they started cleaning. Iam now their customer forever.
Thank you zerorez !
Tahmeena khan.
serviceman was very professional and friendly. There are no chemicals and the process left the carpet feeling very fluffy and clean considering it's about 6 years old. It was very dirty before we had the cleaning done and we're very pleased with the results. While it doesn't look brand new, considering the age it looks good!
Your technician, Daniel, was wonderful. He pointed out some things on my carpet and explained the process. He was polite and worked at a steady pace. However, I think your company needs to rethink what you use for removing spots/stains. That's all I have to say.
I was impressed that your employee was able to find areas where my dog had urinated on the carpet and used special products to clean those areas. Our carpet looks very clean and feels soft without any soap residue.
After the carpets were cleaned, the solution was partially poured on our grass which is now dead in spots. Hopefully it will grow back. Other than that I was satisfied with the carpet cleaning.
Technician showed up on time and was very professional.
The fact that Zerorez does not use detergent during the cleaning process.
Honest service.
How well they can clean tile and carpet.
They work very well.
Prompt service
Service was excellent, quick, and convenient.
Results were very good; Justin was very efficient.
So far the carpet areas cleaned remain clean looking. I hope that lasts.
Contrary to a few reviews online and input from a close friend who has used Zerorez, your tech Jared did not try to pressure me to buy more services than I originally requested.
There is no soap residue. All difficult spots were successfully removed, even some that had remained after previous cleanings. Luke, the service person, carefully explained the procedure he would use. He warned us about the slipping hazard when moving from the wet carpet to the tile floor in the kitchen. He was polite, pleasant, and a diligent worker. He delivered the service that had been promised in your ads.
The carpet looks amazing! Cody was awesome...great young man. Helped us w/moving furniture, pleasant personality, very knowledgeable, and worked really hard!!! I'll ask for him next time.
So far none of the old dirty traffic patterns have returned...time will tell of course.
Joshua was an excellent and very professional technician! We will ask for his services the next time we call Zerorez!!
The uniqueness of your service and the quality and helpfulness of employees is what I like.
Very friendly technicians. Fast service too!
Adjust your price quotes with your advertising. I called to inquire about 3 rooms or 4 cleaned for $99. I was told I would have had to call the newspaper ad number. I had used my receipt from the previous cleaning to get your phone number. Pricing needs to be consistant..
Keep providing the great service you do.
Very informative on services offered. We will use them for additional services they offer..
The kind polite gentleman that cleaned our carpets.
The office did not call us the 1/2 hour be fore the service technician arrived, as promised.
Carpets stay cleaner longer than after traditional caroet cleaning.
Carpets don't have that crunchy dried soap texture after drying.
Zerorez cleans my carpets, rugs and upholstery better than any of the other companies I've used over the past 28 years. I wish I'd tried them sooner.
Green technology and my carpets looked brnd new plus the representative was extremly helpful and well informed on his products
Arrived more than an hour late. Burned my lawn. Would not refund payment for service.

carpet felt light & clean