What our clients think of us!

Joe was awesome!

I spilled red wine on carpet. Carpet area is off white. Sent to gentlemen who knew nothing about how to clean up red wine. They broke our outsite faucet. I asked the gentlemen have you cleaned out red wine before...they said yes. After they started to work on the area...got a bad feeling they had no experience. I told them to leave. I would have cleaned carpet myself, but I didnt have time. People were coming to refinish kitchen cabinets and had to remove all the items in cabinets. I tried cleaning area they hadn't touched and it came out...area they touched couldn't get wine out. Had another carpet company come out and he recommended Dalworth. I called them and it came out. Your guy kept saying you have special solution mixed w/water... I used your company about a year ago and had carpet cleaned. I EXPLAINED TO YOUR CALL CENTER NEEDED SOMEONE WHO WAS FAMILIAR W/REMOVAL OF RED WINE. I WOULDN'T RECOMMEND YOUR COMPANY TO ANYONE.

Joshua and Regan were more than accomodating, did a wonderful job and were able to take care of all of my needs for a reasonable price. They are awesome, and my carpets are clean!!!

The professionalism of the technicians, the quality of service, and the length of time it took for my carpets to dry. My carpets feel almost like new.

on time and did an awesome job.

It dries quickly and smells good. Definitely looks cleaner and associates are professional and friendly.

I was very impressed with the professionalism of your technicians. The carpets are soft and like new again.

prompt, friendly and good service

Friendly service, the carpet smelled fresh, looked like new again and no stickyness due to soap

Carpets are cleaner than they have ever been, and actually stayed clean days later. Service was great - both the dispatch reps, and the technician were very professional.

The products cleaned our carpet and furniture without any residue. The tech, Seth, was so nice and friendly.

The service man was very nice to work with. He did an excellent job!

Too many "hidden" costs; pet treatment, stain removal, protectant were all separate charges and overpriced. Also, a fuel charge shouldn't be a line item; if you serve the metroplex you serve the metroplex an additional fuel charge isn't acceptable.

Your tech's willingness to inform, and respectfulness of me and my home

well the technician was very knowlegible

Problem from the original work has been resolved. So thanks.

Mary Last name removed

The technicians, service and results were top notch. Our carpet looks and smells great. Paul (lead technician) was very courteous, knowledgeable and explained in detail each step of the procedure.

The only complaint I have is with the scheduling window at the corporate level. I explicitly stated I had to be out of the house by 1:00 PM. When I could not be scheduled as the first job of the day, they reassured me the team would arrive at 11:00 AM since the first job of the day was fairly small. The team did not arrive until 1:30 PM due to the first job running over and forced us to alter our entire family's schedule for the day.

Paul was very apologetic in his 30 minute call ahead and when he arrived. I see this more of an issue with the scheduling group.

Pricing was outragions. VERY HIGH.
I was also promised coupons for a local restaurant. I have not seen anything.

Your products worked very well on my carpets and got rid of some
old stains that needed serious attention. I especially appreciated
the courtesy and professionalism of the service extended. On a scale
of one to ten, he rates a ten.

Lou Massad

Environmentally safe products and your technicians do a good job.

You guys did an excellent job! The cleaners were friendly and very efficient. They went out of there way to do a great job. The carpets look brand new and smell very fresh. We will definitely use you again in the future and will recommend you to people we know. And the price was excellent as well!

The reasonable price and excellent work done.

For several years I have heard your commercials on Jody Dean's KLUV radio program and vowed that if I ever moved into a home with carpet, I would want Zerorez to clean them for me. Well, we finally moved into our new home this summer, and our four bedrooms are carpeted. They were nice and clean at first, but the furniture movers tracked throughout the house. Then we kept my daughter's two bird dogs while she was on vacation, and for a treat I gave them each a meaty beef bone. Of course, I should have given them their treats outside, but I did not and they quickly raced to my bedroom to devour them! I tried to dab up the bloody mess, but I knew who to contact to really clean our carpets. I remember all too well years ago when I owned a home with carpet and had them "professionally" cleaned, they looked worse than ever within a few days. And they actually felt sticky. Ricky was our Zerorez technician, and he did a fabulous job of cleaning our carpets and was so personable that it was a treat to have him in our home. I really appreciate that you do not use harmful chemicals in your cleaning process. Thank you, Ricky and Zerorez!

Your technician knew what he was doing and did a very good job. Also, he was very courteous.

My carpet was hopeless or at least I thought so until Zerorez breathed new life into it. I can now have people over at my house again without being embarrassed by the spots and stains.

Our representative Chris was very professional and explained the process fully. We were very satisfied with the results. Thank you.

No smell. Efficient staff.

Super Clean! No Chemicals! Courteous and Prompt Service! Zerorez has earned my loyalty!

Deep cleaning, though additional pre-treatments (and additional $$) are needed. Technician was very courteous.

Although the technician was professional, friendly and on-time, I am disappointed in the results in high-traffic areas. Areas in front of doors and walkways are markedly less clean than general living areas. A second cleaning may be more effective.