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based on 85309 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the results of your soap-free carpet cleaning. Your employees are very professional, knowledgeable and friendly. I have been very impressed with both of the gentlemen who have cleaned my carpets on two separate occasions.
I spent hundreds of dollars to remove the pet stains from my living room carpet. When Roy finished the room looked very good. When the carpet dried most if not all of the yellow stains returned. I'm guessing that a re-treat would not remove the stains and I do not want to spend any more money on this carpet. What would you suggest?
Do a good job the first time. The second redo looked much better.
No chemicals, courteous and prompt service
Tom did an excellent job. Thorough and super polite.
The staff was very friendly and we received updates by phone regarding our appointment. I appreciated our technician Joe, explaining the other services they offered and as a result we decided to have our furniture clean too.
People arrived on time. Work done was very thorough. They went out of their way to satisfy me.
I was overcharged. The promo was supposed to be for $89 and I was charged $99. When I called they said someone would call me back to adjust. Still haven't heard from anyone.
JB got some very tough stains out of my carpet that the previous cleaner was unable to get out. I was very satisfied with his professionalism, customer service, and commitment to his clients and his profession.
no res
prompt, got it done in very timely manor, and great value.
Very likely.Technician was professional & courteous knowledgeable.
Friendly and quick
Happy with results of carpet cleaning and the person who did it - he was very nice to work with.
Clean fresh smell no harsh chemicals friendly service
very efficient service products leave the carpets smelling clean & the carpets look almost
like new
Very happy with professionalism of staff, pleased with customer service and repairs
Very friendly and helpful technician. He not only knew his stuff but was happy to explain to me. I have been very satisfied with the results and feel he really did a thorough job!
I appreciated the explanation of the cleaning process and also the fact that there was no pressure by the technician for additional services. The additional treatments were explained, but he left the decision entirely up to me, without trying to push. Also, I feel that the carpet was really clean - unlike experiences with other carpet cleaning services. It looks great too!
The service guys were super informative, well-mannered and all smiles. They went above and beyond the expected carpet clean.
It is amazing how clean the carpets are and how wonderful it smells. Will use again and again.
Our technician this time was great. He did a great job and was very detail oriented.
The dog hair gets actually pulled out of the carpet! Pet odor is killed. Stains come up that you never thought would:)
I felt like there was too much attention to selling other product. I requested service on 2 specific needs. While I very much appreciated Joseph and Chris and their work ethic and enthusiasm to serve, I would suggest that their primary interest be directed to my specific requests and leave the suggestive selling as secondary. Having said all that, I was very impressed and a happy customer.
These products actually worked and nothing else did. My carpets look great and the techs were polite and knowledgeable.
Did a good ever good job
What I liked best was the results of the work done. James did a great job getting a tough stain out and I appreciate that.
one tech said he could get red "koolaid"spots out of the carpet, with a high degree of probability. The tech that actually came out to clean the carpets said NO WAY. so instead of a 3-room special, I got 2rooms and will still be out the cost of carpet replacement where he couldn't clean. Still have a musty odor afterwards,too.I didn't expect that...
Also, why are there fuel charges added to a "SPECIAL"? I expected tax, but why not just make it a $99.00, because that's what it really is...
awesome service and products
Prompt, efficient, friendly