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based on 83492 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast, effective, affordable
I love the fact that there are no harmful chemicals
Your products are environmentally safe and do a spectacular job on furniture, carpets and cleaning duct work. Your representatives notify the customer when they are on the way and show up in a timely manner. Luke, who just recently cleaned our air intake ducts, was very neat in appearance, personable and respectful. He was also very knowledgeable of what he had to do and was efficient in completing the job.
I will call you again in the future. Thank you, MJ Last name removed
Being that it has only been a couple of days since my carpets were cleaned, I feel like I'd like to see how they hold up over the next few months before I would give a higher rating or say where there could be improvement.
The technician however, was curtious and did a good job.
Easy to get an appointment. fast drying and good product. We are loyal customers
The techs were very attentive and professional. I would not hesitate in the least to recomend your co. to anyone.excellant job!
The technician was very knowledgable and had very good customer service!! My carpets look brand new too
No soap or chemicals used, leaving no residue. House smelled so clean afterwards.
Professional service and always a great job. Third time I used you guys and I will not use anyone else.
It works
Drying time
No harsh smells
You were prompt, courteous, and I. was pleased with the work
When the carpet dried, there were still spots. It is taking one week to get someone out to get the rest of the spots. I think if it isn't done right, that someone should be out in a day or two. I understand busy, but so am I and after waiting for the first time for you to come out, I shouldn't have to wait another week to get it done right. I feel I will never have it clean all at the same time.
Friendly service. Carpet looks good, kitchen floors look even better. Very happy.
Love the results! I've used you many times in Phoenix and now here in Dallas. I am sold on
Zerorez and recommend you to everyone looking for carpet cleaners!
I liked your products and a good job was done. I am very pleased with my carpet. I especially liked your service guy. Extremely nice and personal. Besides your ad in the paper, you were highly recommended by Century 21--Judge Fite--Cindy Buyers agent here in Fort Worth.
competence & speed
Technicians have been great, and get the work done fast.
I really like how clean my carpets look and smell. Also I had a really large stain that was totally removed. Couldn't be more pleased'
The tech you sent was great. My carpets are 15 years old and they were so clean I wanted to. sleep on them.
Better call center service.
I felt very Comfortable with the expertise of the 2 men who did the work. They told me each step of the way what they were doing and why.
The carpet was not as clean as I have experienced with other companies. I thought the carpet was really wet when cleaning was done. The technician came while I was at work and my older children were at home. I work 2 mins. from the house. I came home within five to ten minutes of receiving a call from my children that the technician had arrived. When I got home, he was already done cleaning. Three large areas had to be cleaned...just seemed rather quick but maybe the technician is really efficient. Seems like old spots have quickly reappeared. I was expecting the results to be a bit better.
Prompt, fast, and clean.
the guys were frendly and fast they did a good job
I like that my carpet is still soft and looks like new again. :)
I'm hoping the no residue product will make the carpets look cleaner longer.
Can it get any better? I don't think so.
Over the years we have used Kiwi, then Stanley Steamer, then a local private company.
Heard the guys talking about Zerorez on the Hal Jay Show on WBAP with the $99 special for three rooms. They claimed your service could make your carpet look like new. Gave you a try, totally impressed. We have white carpets. Through the years previous cleaner's residues have built up and traffic areas have darken. After one cleaning by your company our traffic areas are just as white as the rest of the carpet. I'm sold, you have a customer that will spread the good word about Zerorez.
Name removed
He was very theral and pleasant. Great job!
The products work!
Products -- friendly to environment, pets, and humans. Services -- knowledgeable and nice staff, timely response to calls and arrival for appointments, and reasonable pricing.