Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83492 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 6, 2013 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The difference and cleanliness of the carpet was amazing....I would absolutely recommend Zerorez!
Report a concern   July 6, 2013 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Two technicians on site. The technology
Report a concern   July 6, 2013 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets were remarkably cleaner after service.
Report a concern   July 6, 2013 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green cleaning,Carpet is soft not sticky or weighed down.
Report a concern   July 5, 2013 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. The technician was very professional and did a wonderful job. I will be calling back in 9 months to come again. First name removed Rae Last name removed Massage Therapy
Report a concern   July 5, 2013 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very friendly, completely assessed the carpet condition and explained what needed to be done. Carpet looks and feels great!
Report a concern   July 5, 2013 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very polite & courteous.
Report a concern   July 5, 2013 — Rated 10 out of 10 by L.F.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, clean, explained the process. Shined an flashlight to show the stains and were able to identify them.
Report a concern   July 5, 2013 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is green...no chemicals and it really worked well!
Report a concern   July 5, 2013 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there are no harsh chemicals. I also like that your employees are professional and polite.
Report a concern   July 5, 2013 — Rated 6 out of 10 by R.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

To expensive on getting a room fumigated... 60.00? 25.00 for a walk in closet? no thanks
Report a concern   July 5, 2013 — Rated 10 out of 10 by David Koestner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That they are all natural and my carpet and grout look like new!!
Report a concern   July 5, 2013 — Rated 8 out of 10 by D.A.J.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

No suggestions.
Report a concern   July 5, 2013 — Rated 10 out of 10 by V.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am well informed about the cleaning process. The men were professional and knowledgable. My carpets look and feel great. And I loved how there was no chemical smell.
Report a concern   July 5, 2013 — Rated 9 out of 10 by J.B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no residue
Report a concern   July 5, 2013 — Rated 9 out of 10 by Ellen Theilen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ernest did an excellent job and made a beautiful design on my beautifully cleaned carpets.
Report a concern   July 5, 2013 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it's effective and safe for the environment
Report a concern   July 5, 2013 — Rated 8 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Maybe a price break if nothing has to be moved.
Report a concern   July 5, 2013 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ken was very nice and I have been well pleased with the cleaning. However, I have not received my El Chico gift card yet!
Report a concern   July 5, 2013 — Rated 9 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You asked for feed back and responded to my request redoing
Areas that needed to be fixed. This was done promptly and efficiently.
Report a concern   July 5, 2013 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people, Ray my CS, was awesome. The cleaners were awesome!
Report a concern   July 5, 2013 — Rated 10 out of 10 by Judy Brindley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets looks real good. The tech are always friendly and nice. I am very satisfied.
Report a concern   July 5, 2013 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a very good job and didn't leave a residue
Report a concern   July 5, 2013 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks new again!
Report a concern   July 5, 2013 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great people and carpets look fantastic!
Report a concern   July 5, 2013 — Rated 8 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

We did not receive the gift cert to Fullers or the $50 off other services. Other than it was great.

Name removed
244 E Bether Rd
Report a concern   July 5, 2013 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Made my carpets and area rug look like new. Seth and his partner were easy to with .
Report a concern   July 5, 2013 — Rated 9 out of 10 by Donald Harbour Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The promise that the process Zerorez uses prevents the spots/dirty areas showing up quickly after cleaning. The technicians were very professional, helpful, and very knowledgeable.
Report a concern   July 5, 2013 — Rated 10 out of 10 by W.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and reliable. Prices are great!
Report a concern   July 5, 2013 — Rated 8 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Do not quote a price and then have the tech reprice it AFTER THE CLEAN

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