Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85308 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 15, 2013 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Communications, easy to understand. Friendly, knowledgeable and timely employee.

Report a concern   September 15, 2013 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works!

Report a concern   September 15, 2013 — Rated 5 out of 10 by P.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was first told that I had mold under my carpet. Then I was told it was not mold but was a fungus and I had to spend 159.00 to get it treated and they would relay and stretch my carpet when they came back in three days. Well the corner where the carpet was pulled up is not down under the baseboard and there continues to be a chemical smell in the room even after 2 days.

Report a concern   September 14, 2013 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the service man was very professional and did an excellent job. However we were not able to download the gift certificate from your website.

Report a concern   September 14, 2013 — Rated 9 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were very prompt and efficient. My carpets look great!

Report a concern   September 14, 2013 — Rated 1 out of 10 by B.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet doesn't look clean. It is hard to tell when wet, but after it dried which took about 3 hours the carpet does not look any different, especially in high traffic areas like in front of the couch.

Report a concern   September 14, 2013 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning agents are always thorough and do a great job

Report a concern   September 14, 2013 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very fast and extremely clean.

Report a concern   September 14, 2013 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals,no smell. Courteous, friendly, efficient service.

Report a concern   September 14, 2013 — Rated 10 out of 10 by Pat Fenton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ceasar and his assistant were very efficient and helpful. I like that no soap or residue was left in my carpets. They were able to remove stains that the previous carpet cleaning company left behind.

Report a concern   September 14, 2013 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non chemicals use, and carpet it clean

Report a concern   September 14, 2013 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly phone service; friendly serviceman; prompt; good job on the carpet cleaning. Thanks!

Report a concern   September 14, 2013 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service technician was outstanding, very polite and professional. We will definitely be repeat repeat customers

Report a concern   September 14, 2013 — Rated 10 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the second time to use Zerorez and I am totally sold! Cody was awesome! I will be calling again next week to get my other rooms done! Hope there is specials! So hooked on clean carpet! Thanks First name removed

Report a concern   September 14, 2013 — Rated 10 out of 10 by E.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

What I liked about the services is your honesty and your very professional. You guys rock.

Report a concern   September 14, 2013 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left in carpets. Nap in carpet came back up and looked nice.

Report a concern   September 14, 2013 — Rated 10 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks great and they gentleman that came was very helpful

Report a concern   September 14, 2013 — Rated 0 out of 10 by S.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Same reasons I explained in my last survey. Also, have called a few times to get my billed reconciled ( I'm due a refund of at least $80, and haven't received a call back)

Report a concern   September 14, 2013 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no residue

Report a concern   September 14, 2013 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks and feels cleaner, brighter.

Report a concern   September 14, 2013 — Rated 10 out of 10 by V.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How quickly Ritchie did the job and how fast the carpet dried.

Report a concern   September 14, 2013 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet look and smelled fresh and clean. The Technician is one of a kind. He provided great service and had an awesome personality.

Report a concern   September 14, 2013 — Rated 9 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seemed sincere about wanting to do a good job

Report a concern   September 14, 2013 — Rated 9 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That they are green and have no harsh chemicals. Technicians are always very friendly and knowledgable.

Report a concern   September 14, 2013 — Rated 9 out of 10 by Alan Reeves Zerorez Dallas/Ft. Worth
What do you like about our products and services?

If there is a problem, you will fix it.

Report a concern   September 13, 2013 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Feel clean when you finish...not wet!

Report a concern   September 13, 2013 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was great, very polite and professional! He went above and beyond our expectations! We will definitely be using you again for future cleanings. Thank you!

Report a concern   September 13, 2013 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non toxic and environmentally friendly

Report a concern   September 13, 2013 — Rated 10 out of 10 by Brian Traughber Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was the best ive ever had. He needs a raise!

Report a concern   September 13, 2013 — Rated 9 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, on time, accurate pricing


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