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based on 85309 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The gentleman that did our carpets was up front about what to expect and didn't try to push more services than was needed. Our carpets have never looked better!
Pretty satisfied with results of the cleaning, however I'm not satisfied with the amount I had to pay being $150 more than quoted over the phone. Very misleading
That there was no chemical used. The cleaner was very professional.
We appreciated the two technicians that were assigned to us; they each had such a nice manner as they performed their work.
The process was thorough, and did not leave the carpets wet for more than an hour.
This was the second time I used you the first time was very good this time they never got the soil spots on the carpet not happy. These are not pet stains just normal traffic spots
Paul and his assistant did an awesome job!! The carpets look as good as they did when we moved in. Paul was very respectful and did a great job.
Joe was awesome!! Very very patient and helpful
Prompt service. Very courteous staff.
I am very pleased with the service and how everything works with ZeroRez. I will continue to refer and use in the future.
Pre-treatment method is far superior than others
The fact that Randy was able to pull up the pet hair out of our carpeting, with the special brush machine, and also removed the pet odor with the 450 degree water.
The service was exceptional and he was extremely professional. The service was quick and most importantly odorless. My next cleaning will be with zeroed and I hope with the same crew!!
A cleaner way to clean my carpet
Called and scheduled appointment on very short notice. Fair price and great job. Will definitely use Miguel again and recommend him to others.
Your cleaning service delivered as advertised. No hype! Our carpet was the cleanest I have seen since it was installed.
The product/service got stains out that steam cleaning couldn't.
Carpets came out great. Will call Monday for redo on kitchen tile. The sealer applied is very spotty & streaky.
You ruined my heirloom Persian wool rug.
You can refund my $900 plus damages.
I was very pleased with the cleaning results. Your service man Rick was on time, pleasant to work with, and explained your services very well.
I liked the efficient service, far beyond my expectations. The technicians were very knowledgeable and explained the process. They took the time to provide a service of stretching the carpet which had never been done.
I am very pleased with the results and will be rescheduling for additional services soon.
The crew was very nice, and corrected the problem, but I had to have them go over areas that they missed. The carpet should be cleaned to the edges, not just in the middle.
No soap or chemicals.
The technicians insure everything was done properly and did not rush through and did a great job
How fast and friendly the technicians were.
I especially like the fact that there wasn't a chemical smell. Your team was very professional and prompt. My carpets and area rugs look great!
Great follow up!
Carpets came out really clean. Rep was extremely courteous and listened to our concerns.
Delivery of service as promised
The technician told me that I would be receiving the gift card in 2 to 3 hrs, more than 24 hrs have passed and I not only haven't received it but if I receive tomorrow I won't be able to use it anymore since I'm travelling abroad