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based on 83492 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
If you tell me I'm getting a big truck to do the job, Then Zerorez should deliver. Got a van.
The staff is great!! We love the final result and it was so quick.
Drastic difference and definitely stands apart from other cleaning services we've used in the past.
Great quality, great service, professional & friendly staff..we will continue to use your services.
Just uses water - no soap. The technicians were very friendly and did a great job.
Carpet streaked, seems to have clean and dirty stripes. thought is was areas that were just wetter but has not changed.
It did an excellent job of cleaning and restoring the carpet to near new condition and using mostly pure water.
The technician was WONDERFUL. Very dedicated even though he had to work late on a Saturday night.
The thoroughness.
Very thorough technician that cleaned my carpets.
I like that it is a "green" product and your service is exceptional.
We are very satisfied with the way our carpet looks and more importantly - with the service. The customer service exhibited by James was incredible!! James took the time to educate us about the upkeep of carpet. He was professional and client satisfaction focused. We will call James for future services as well as refer Zerorex to our friends.
Our service was completed in about an hour and the results were great! Carpet looked brand new! (And with a 2 year old and pets that is amazing!) I believe Christopher was the name of our technician and he was super nice and did such a great job! The only complaint I have is that he came at 11:30 am and we were told we had a 4-6pm time frame. I was fine with the earlier surprise time- but we didn't have the time to move our furniture and rugs ou of the way!
Being "all water, no chemicals" was the original sell for me. I also had friends recommend it three times and heard the advertisement on 102.9. I was extremely impressed with the results. We had pet stains and dirt by the back door and everything absolutely disappeared. I feel like we have brand new carpet! The pricing was extremely reasonable and Tim, our technician was EXCELLENT: professional, personable...I would 100% recommend Zerorez (and already have!)
professional and wonderful job
Justin, very professional and polite. He had a friendly demeanor. He worked very hard on my carpets
and mentioned how he enjoyed his job and helping people.
Thank you,
Name removed
Efficient, honest, spots never came back. This is my second time to use Zerorez and I have recommended them to others. And Caesar was excellent & very professional.
First off your tech Jarred was great he was very friendly and professional and we would request him for our next cleaning. we are satisfied with the cleaning, just not ready to jump up and down and shout it to the world. Jarred removed some tough stains, and considering your cleaning process only uses empowered water...the heavy stained areas came out great. the regular stained areas look good , I compared the area cleaned with an area I cleaned the next day with our bissel carpet cleaner and both areas were similar. we will give it some time to see if the same dirt spots will re-appear in the heavy traffic areas.
friendly people, fast drying
Quick service. very prompt and reasonable.
Carpet looks like New.
Very nice service rep.
it was very good
Daniel and his associate were quiet, efficient, and thorough. I explained what I wanted and they went to work. They removed stains that I thought were there for the duration, cleaned areas of the carpet that just looked dull, and made everything they cleaned look like new carpet. The empowered water technology really works. Thanks for providing such an economical and fantastic service, delivered by two highly professional technicians. I would recommend ZeroRez to anybody who wants their carpets to look like new again.
Your employee, A.J., was very informative, knowledgeable, and efficient. I would definitely request him for service again. He took his time explaining the cleaning system, how it works, and the proper treatment for preserving your carpet. The carpet looks brand new again. Thank you A.J. and Zerorez!
Judy Waitkus
Professional service and the carpet looks great!
we have an older carpet and the service representative, AJ, was extremely knowledgeable in how to get it clean and explaining to us how the Zerorez process works. We are pleased with the results and would recommend Zerorez to others.
No chemicals involved with the basic cleaning.
The carpets look great and I really appreciated the explanation of services by Cody prior to the cleaning. He and Alex were very professional and friendly.
The technicians were very curtious and very thorough. They did a great job.
Our carpet looks brand new! The cleaning left our carpet looking like new carpet and the smell was very fresh.