Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83492 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 18, 2013 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian was very thorough and professional. Our carpets were cleaned well. It is white.
We love the fact that it does not have a soapy feel to the carpets after it is cleaned and there is no chemicals involved.

Report a concern   July 18, 2013 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs that came to my house were very informative and professional. I like that the cleaning solutions were chemical free. Our carpets looked great when done! We were very pleased.

Report a concern   July 18, 2013 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   July 18, 2013 — Rated 10 out of 10 by M.S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

knowledge and expertise of service technician; arriving on time; friendliness of technician; overall a great experience!

Report a concern   July 18, 2013 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job at a great price!

Report a concern   July 18, 2013 — Rated 9 out of 10 by Jennifer Kraemer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are friendly and professional. They do a good job explaining the process of cleaning. The result is beautiful, clean carpets.

Report a concern   July 18, 2013 — Rated 10 out of 10 by N.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and did a great job on carpet, furniture and tile floor grout.

Report a concern   July 18, 2013 — Rated 10 out of 10 by Cindy Zelder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that there is no soap or chemicals used, so I don't have to worry about the residue attracting dirt! I also like the powerful machine that sucks the water back out of the carpet!

Report a concern   July 18, 2013 — Rated 9 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals -

Report a concern   July 17, 2013 — Rated 8 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

It is great you don't use soap. I agree with your methods. There are a few stains left behind. So I would mention that when recommending to a friend. But I am satisfied over all. Only one complaint.... I have a small chair in my room they did not move when they cleaned. It was small. Don't know why they didn't move it unless they were being lazy.

Report a concern   July 17, 2013 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great and are very effective against stains.

Report a concern   July 17, 2013 — Rated 10 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's the best I've ever used

Report a concern   July 17, 2013 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your associates are always polite, knowledgeable, and professional.
Your cleaning services are just always outstanding. I would never
use anyone else!

Report a concern   July 17, 2013 — Rated 8 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

As it turned out I had wool carpet and I was told it would be a little more expensive-it was more than twice the quote of the original-that was more than a little more-that tends to not give as good of an experience. Need to be more up front on that.

Report a concern   July 17, 2013 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Informed and professional technicians, like AJ. I will ask for him again. I do think you should consider what you charge for cleaning an area rug ( 3$ per sq foot) versus cleaning the same size room. We decided to clean the area rug in place with less water pressure, but it cost me $360, whereas a room if the same size cost me $33, and the area rug took no more time. What gives? In retrospect, I feel really ripped off with this aspect of the service.

Report a concern   July 17, 2013 — Rated 10 out of 10 by Becky Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got out all the pet stains.

Report a concern   July 17, 2013 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very educated

Report a concern   July 17, 2013 — Rated 10 out of 10 by K.D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked that Ceaser was very curtious and did a great job on our carpet.

Report a concern   July 17, 2013 — Rated 10 out of 10 by Amanda Davidson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks brand new without any nasty chemical smell and I feel completely safe letting my kids roll and play around on the floor!

Report a concern   July 17, 2013 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your workers do a great job---they are professional, friendly, and knowledgable. Our carpet looks brand new when they finish.

Report a concern   July 17, 2013 — Rated 7 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Prepare your customers for increased costs when they make the reservation

Report a concern   July 17, 2013 — Rated 10 out of 10 by Samantha Legler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's CLEAN!!! Don't know what else to say!

Report a concern   July 17, 2013 — Rated 10 out of 10 by Oliver Wilms Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly workers

Report a concern   July 17, 2013 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning services have always been thorough with superb results...even on our 9 year old carpet.

Report a concern   July 17, 2013 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they work

Report a concern   July 17, 2013 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Removal of past product residue, the appearance of carpeting upon completion, reliability, friendliness and knowledge of service tech.

Report a concern   July 17, 2013 — Rated 10 out of 10 by Julie Sanchez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and knowledgeable employees.
Good prices. Outstanding job in cleaning my tile and carpet.
on time.

Report a concern   July 17, 2013 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good guys
Great work

Report a concern   July 17, 2013 — Rated 10 out of 10 by K.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional application, quick drying, restores carpets

Report a concern   July 17, 2013 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look like new again & ur techs were great


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