Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84593 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 30, 2013 — Rated 10 out of 10 by Mary Poulter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No SMELL. Usually after shampooing my house smells like a combination of wet dog and deodorizer and my tongue burns for days. NO SMELL. I love it!

Report a concern   August 30, 2013 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome Cleaning!!!!!!!!!!!!!!

Report a concern   August 30, 2013 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products/services work and are clean.

Report a concern   August 30, 2013 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

just did what they said

Report a concern   August 30, 2013 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No odor, products did a great job on some difficult spots and very dirty carpet and tile. Joe and Ricky were personable, professional and thorough. I will ask for them again, since I won't consider using anyone else in the future.

Report a concern   August 30, 2013 — Rated 7 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Lower prices and cosistant prices charge one way one time and another way thenext time spots returned the next day. Also give regular customer discount prices

Report a concern   August 30, 2013 — Rated 9 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

actually caring about how the work will effect other parts of the house.

Report a concern   August 30, 2013 — Rated 0 out of 10 by P.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpets were not that bad to start off with except two areas and those two areas were no cleaner after your guy left. After he left I took my carpet cleaner and went over the area and got the stains up. My neighbor came over and asked about zerorez and I told her not to bother because it really didn't do the job. Your guy was great I just don't think using the water alone was good enough to clean the area. It was a high traffic area around my couch and around the back door. I pointed them out to the guy and he said he would do his best so I don't blame him your product just didn't work which kind of made me unhappy especially after I paid almost $300 to get this done. I am very much a naturalist and didn't want to use chemicals and if I had known that the one area that I truly needed clean wouldn't get cleaned I would have done it myself. I will admit that the machine he used prior to doing the cleaning did get up more dirt but other than that I was not pleased at all.

Report a concern   August 30, 2013 — Rated 10 out of 10 by Jazette Carnes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that came out the last time .
Was very knowledgeable and took his time to do the job right.

Report a concern   August 30, 2013 — Rated 10 out of 10 by M.J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was professional, efficient and courteous. The carpets looks brand new, the result was superior to any other company I ever used.

I have recommended Zerorez to my neighbors and friends. Thank you.

Report a concern   August 30, 2013 — Rated 10 out of 10 by Tomas Mora Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick and easy and the technician was friendly and professional.

Report a concern   August 30, 2013 — Rated 10 out of 10 by Barbara A. & Jim Stewart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You & your team provide great services & products. I can't say enough about the product that cleans the carpet. I also like the product that you used to seal my granite & the spray to keep it clean & nicely polished.

Bo & Colby were just excellent & worked so hard to get spots out.

Report a concern   August 29, 2013 — Rated 10 out of 10 by Ashton Watson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I called early and Zerorez was able to fit me in the same day. I really appreciated the fast and friendly service!

Report a concern   August 29, 2013 — Rated 5 out of 10 by S.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We signed up for the 4 rooms for $99. When tech arrived he said I had to have extra cleaning for $60 per room . My total went from $99 to $249.

Feels a little like a bait and switch scheme. And the tech was only at our house for 1 1/2 hours for the cost of $249.

Report a concern   August 29, 2013 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet stains came out and carpet looks great

Report a concern   August 29, 2013 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with results. Technician was great.

Report a concern   August 29, 2013 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It seemed like there was a magic wand cleaning my carpets. Really impressive. Excited tat it doesn't leave a residue of chemicals to collect dirt and grime.

Report a concern   August 29, 2013 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets looked great!

Report a concern   August 29, 2013 — Rated 10 out of 10 by C.A.P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets look great. We had our carpets restretched, dark stains removed, and carpets cleaned. Our workers were courteous, respectful, explained everything and answered all our questions.

We also had our air ducts cleaned. These two men worked constantly and did an excellent professional job!

Our house feels and looks so clean. Thanks , Zerorez!

Report a concern   August 29, 2013 — Rated 7 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

When I first called, your appointmen

Report a concern   August 29, 2013 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricky was very friendly and professional while he was in our home.

Report a concern   August 29, 2013 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job well done by Fabion, quick, effcient, polite.

Report a concern   August 29, 2013 — Rated 8 out of 10 by C.V. Zerorez Dallas/Ft. Worth
What could we do to improve?

A couple of small spots I pointed out were not removed.

Report a concern   August 29, 2013 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best carpet cleaning we ever had. Filters look promising

Report a concern   August 29, 2013 — Rated 9 out of 10 by Jason Puryear Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really smells good, tech was polite and really did a great job! Wonderful service

Report a concern   August 29, 2013 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good job on my carpets, no chemicals, and professional technicians like Luke!

Report a concern   August 29, 2013 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seth and Anthony were the technicians that came to clean the carpets. They were so helpful, courteous, and attentive. They did a fantastic job. I'm a first time Zerorez customer but this won't be the last time.

Report a concern   August 29, 2013 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaners did a great job. Carpet looks fantastic. No smell, no residue.

Report a concern   August 29, 2013 — Rated 9 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything went as was promised! Jay was a very nice young man. He knew what he was doing. And did a very good job. We were pleased with everything. You do not have my ok to share my name to promote your company. If the opportunity presents itself to me, I will certainly recommend Jay and Zerorez to my friends.
First name removed

Report a concern   August 29, 2013 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techs were very nice and my carpets look great!


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