What our clients think of us!

The technician was friendly, professional and very efficient. The cleaning has made my carpets look like brand new again. I could do a commercial for your product.

Great job!

Sincerely ( a satisfied customer in Rockwall Tx)

Audrey Michaels

Green Clean

I sent an email with full detail on July 19th after calling customer service. I have yet to receive any kind of response at all. No one came to clean our carpets. I have always been very happy with Zerorez, but this was the worst. We moved all of our furniture out of all 3 rooms and had to spend our weekend putting it all back together for no reason.
Very disappointed.

I like the fact that there are no chemicals used and that there is no after smell. All of the spots are gone which is a first experience with any carpet company. If the spots do not come back that will be a real plus. The service man Randy was very very nice and thorough. It was a good experience. First name removed Bickelhaupt

I have used Zerorez for my carpet cleaning for a few years and I am so impressed. My carpet after the cleaning is soft and not sticky as with some cleaners I have used. I am impressed with the products they use.

No chemicals.

Jared represents your company well as he is friendly, courteous and professional. Our carpets look great!

service

Fast, efficient, well-mannered employees

cleaning was quick

The appointment was supposed to be 8 to 12 and the tech showed up at 2:45. The office was unprofessional when I had to keep calling in to find out where they were. Had teh office just been honest that the Tech could not get there until 2:45 I wouldn't have had to take the whole day off. Unacceptable. The tech was great but because the office is so bad I will never use your company again.

Services do as advertised. Care is taken to not damage home.

The machine that pulled up dog hair was great. I really felt like it was deep cleaning and not just surface.

Green and nice tech. Looks clean and dries reasonably fast.

They answer all my questions. The carpet was completely dry the next day

I loved the service but the pet odor removal did not work. The room still smells and I am not sure it was worth the investment. Any suggestions?

Randy Jones the technician was terrific - great job of cleaning the rugs.

My carpet is the cleanest it has ever been! I am highly impressed as this was my 1ST time using Zerorez! Thanks Look forward to using you again! John Jillson

The product is all you say it is and the service that come are most always very thorough and professional.

All the radio ads claim more than the process delivers.

I like the advanced "green" technology and fact that little chemicals/soap being laid down and look forward to having carpet stay clean longer. I liked that Ron was efficient and did not push any additional services, but did an excellent job telling us of other services he felt that we would be interested in. I was very happy with the outcome, and have already scheduled an additional service in the next few weeks and considering several others Ron educated us on during his visit.

We had a problem with our service; my wife was told that it would be re-done
without charge. The technician tried to charge us $75.00. My wife ecplained the situation to him; he wanted to know the name of the person she had talked to. My wife really didn't think there would be so much internal lack of communication for her to have to have kept every detail. She believed what she was told by the person she talked to. So he called someone. The person he called and put on the speakerphone was unprofessional by implying my wife was making everything up. Depending on how this is resolved, I plan on calling or e-mailing Mark Davis and letting him know the unethical treatment we have received.
Then the next day, we received a statement saying we owed over $18o.oo.

great cleaning and smell, friendly, professional service

The carpet was soaking wet and the spots weren't clean. They put a chemical on where the dogs peed and it was still there . I had to get a towel and soak up the pee spots. Missed place in my mothers room. I had you out before and that guy did an excellent job. My room just smells like pee. I paid 60 extra per room for the chemical to get pee stains out and it did nothing. Like I said the carpets were soaking wet.

Joe and Chris were very, very friendly, professional and did a great job! They exceeded my expectations. Joe was especially personable and did an exceptional job. I would definitely recommend Zerorez and their services!

Friendly service. Excellent work!

Everyone was so friendly and took their time to answer all my questions. The carpets look great

less chemicals and your guys are great.

A friend Francine Jeffers recommended you to us. Overall, we were pleased. Carpet took much longer to dry then we would like. It was late the following day.

We had a REALLY bad stain in my son's room. I would clean it and it would be back in a day or two. I wasn't going to bother cleaning it. The technician said he thought it would come out and stay out. I couldn't believe it. It looked like a new carpet (it's at least 20 years old and white!) and it has been 2 weeks and it still looks great. The Tech was friendly and professional and did an outstanding job. He moved the furniture that needed to be moved and everything looks great. I will be calling them to do our upstairs and would definitely recommend them to others and have already.