- Phone: (214) 372-5326
- Visit Website
based on 83492 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
U did a very good job.
the gentlemen were very at professional and kind and the products that were applied were great
The carpets look and feel wonderful as do the area rugs. Fabian and Regan were very personable and did an excellent job. I will not use anyone else from now on.
Your products were great and the technician was very through and well mannered. I could not be happier with the service that was provided. Randy Jones
The Gentlemen who were here were very professional. They got stains out of our outdoor furniture cushions that we thought were there for good. They look as good as new.
Products and cam back a second time to help. Excellent service.
I did not appreciate the attempts to upsell me on treatments.
The cleaning was good and the staff was good. But they placed their drain hose in the yard and kill a 3 foot circle of my grass. It was burned white 3 hours after they left, and the ground was still wet where they were.
The technician was very rude and condescending to my husband before I arrived. If I would have know that I would have asked the technician to leave immediately. This whole issue has been awful. I have been insinuated to be a liar and my husband was given the third degree. And for the record, the carpet "repair" sucks. It looks worse than it did before you fixed it " for free" in May. We are long time customers and this is amazingly disappointing.
I plan to file a BBB complaint. It is such a shame. We love your carpet cleaning. But the way you treat customers will ultimately overtake the way you treat carpet. People will grow very weary as I have. I would welcome your call. But only from someone at a level able to make a positive difference.
Fast, friendly. Luke was great.
Very friendly and prompt.
The service was great. I wa running a little late and Cesar was polite about the wait, very thorough, upfront and quick. He even offered to help me load a tv and large hutch because I was by myself.
Very friendly and professional employees. I like the clean smell when I came in the house later that evening.
Before and during the cleaning, all my questions were answered.
Only problem I had was that I was unprepared for the additional charges, ie: hallway, etc.
I thought the service that you use to pull the dirt out of the carpet before cleaning was wondering. I've never had any other carpet cleaner do that.
Carpet is nice and clean!
Please remind the techs to park far enough away from the curb so that the exhaust from the truck running for 1 hour does not kill the grass. I now have an area at the curb in front by the walk that is dead I will need to dig it out to allow for other grass to grow or replant.
I had a water stain at the back door, Keith was able to get about 85% up with his removers, maybe a second treatment is needed. I will watch an see if it comes back.
Please remind the Tecs to ware their shoe covers.
I moved everything off the floor and thought the Tech would get under the chair in the bedroom but did not. He did get the chair in the living room as I was in there.
In Dec when I had my carpets cleaned the tech was the very best, everything was perfect and very through. Forget his name
You always do a great job! I have used Zerorez exclusively in my house and my 10 year old carpet is just now needing to be replaced!
The employees were top notch. Very informative. I was very pleased with the results.
Thank you and your two employees that came to my home.
Great tech. All about service. Did an outstanding job and got out some really bad stains. Very good work. He knew what he was doing.
The professionalism of the tech who came to my house and the quality of work.
The technician who serviced my home was professional, articulate and very knowledgeable about your products and services.
So far, so good - products.
The tech, Jeremy, was very professional, curteous, friendly, and through. I will ask for him the next time I need carpet care.
Very professional employees.
Professionalism, arrived on time and the carpet looks great!
My carpet looks like brand new. He did an excellent job.
You did what you said you would do on time with excellent technician and cleaning results.
My cleaning was like no other cleaning that I have ever had. I can defiantly feel the difference when I walk on the carpet.
The house spells clean besides the carpets are clean. However, I've not received my receipt that I was told would be emailed to me.
Your products are awesome. You did such an excellent job getting our carpets clean.