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based on 85310 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals
By letting the client know if "spots" reappear, immediately after the carpet drys, how and with what one could try to clear up the spots, using what would commonly be kept within a household.
The carpets looked great but even more impressive were your employees. Then servicemen who came to our home were VERY nice and EXTREMELY professional.
no soap
Miguel was wonderful . He is a great representative of your company.
Clean rugs with no residue from chemicals. Service by crew, especially Dan Jackson, was superb!
They are prompt, courteous and do a great job! A J was personable as well as professional! The best, Zerorez does no harm to my cats!
how great my house smells and how interesting your process is.
Just good service
very clean,very quick
Your product seems to be working fine; actually better than I expected. But!!! Your 21 year old tech was the most professional person I have had the pleasure of dealing with in a long time. In all my 73 years, I can tell you the service tech who represented your company "is your company" as far as the customer is concerned and this young man was extremely professional, explained the details thoroughly, and performed the cleaning in a timely manner. You need to keep this guy...he has great people skills in addition to showing concern for doing a professional job.
Your products do a good job of cleaning the carpet and getting all the spots up. They do not have harmful chemicals to do the job. My carpet dried in a short time and I could walk on it after a few hours. You employee was very knowledgeable and polite.
Products:
Green technology, safe for my family/pets, and there's no residue left behind!!
Service:
Darwin H. was honest and knowledgable. He spoke highly of his employers with devotion toward them and the company. Once he smelled the cat urine, he suggested, never pushy, treatments for the yucky areas. I was in the decision driver's seat. When I declined a service, he was just as consistent in character as when I agreed. Loved that!!!!
On this occasion I liked how quickly the techs were in and out of my house and left a very clean home.
Carpet felt great!!!
You guys TRULY cleaned my carpets!!! :)
very promt and courtiese
He did an amazing job, thank you so much and when I end my carpet cleaned again please send the same person!
Zero residue and clean carpets.
My carpet seems to be cleaner and stay clean longer than with other services I've used in the past.
Dried quickly. Cleaned better than any service I've ever used.
The pet stain cleanup
green products, and on-time quality service
Daniel was professional and knew the information on your products. We are pleased with Daniel, your company and your product.
Friendly technician
good job
I like that it's just water with no soapy residue. The carpet looks awesome!
I set up an appointment some time back and went through several phone calls but never got anyone to come out to give a proposal. This week I met the rep at our business and he was on time and very cordial. But he was going to email me a proposal in just a few minutes he said and I still don't have it. The cleaning service is great but getting there is not.
My carpets are clean, and there is no residue. I liked it that the job was well done and done quickly. The gentleman was polite and professional.
Able to book appointment same day. Technician was even early! Technician very knowledgable