Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83494 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 17, 2013 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No heavy shampoo, no loud noises, no inconvenience
Luke was quick and thorough

Report a concern   August 17, 2013 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Personnel are very knowledgeable and courteous. Everything was explained.

Report a concern   August 17, 2013 — Rated 10 out of 10 by T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy and quick and very professional. Always do a great job! Even on a old carpet

Report a concern   August 17, 2013 — Rated 8 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

My husband says nothing, it was a good experience.

Report a concern   August 17, 2013 — Rated 10 out of 10 by Ted Chorens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality of work

Report a concern   August 17, 2013 — Rated 10 out of 10 by R.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your was friendly, professional and fast.

Report a concern   August 17, 2013 — Rated 7 out of 10 by T.Z. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not have any stains show back up the next day.

Report a concern   August 17, 2013 — Rated 10 out of 10 by Jesse Moreno Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That the stains don't come back!! And your friendly and non pushy technicians. Very professional

Report a concern   August 17, 2013 — Rated 9 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there is no soap residue or chemicals left in the carpet.
I thought Justin was very professional and personable.
I will definitely recommend your company and call on you again in the future.

Report a concern   August 17, 2013 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Impressed with the technician and his knowledge of your method. Carpet definitely looks better than before. I felt the price was good.

Report a concern   August 17, 2013 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well informed technician, safe product, great promotion that got my attention with the free tickets to Hawaiian Falls and 4 rooms for $ 99.00...thank you for a good product that the average household can afford ... First name removed

Report a concern   August 17, 2013 — Rated 10 out of 10 by Lily Gallagher Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet dries fast, never feels sticky or stiff. A clean smell not one of chemicals or heavy scents. The technicians that came to my home now on two separate occasions were both professional and personable. Concerned about getting the work done to my satisfaction. Both gentleman that I have had come out have been exceptional.

Report a concern   August 17, 2013 — Rated 10 out of 10 by Pete Peters Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very good work willrecommended too our friends very hard worker took great efford to clean thanks pete

Report a concern   August 17, 2013 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THe technician was friendly and thorough. My carpets look so much better and so far, none of the stains or dirt have popped back up. It did take a little longer to dry than he said it would, but the carpets were not soaking wet for long. The price was reasonable and the technician did not try to push purchasing a lot of additional treatments. He did recommend one but was not pushy when I declined.

Report a concern   August 17, 2013 — Rated 10 out of 10 by Denita Kionka Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, knowledgeable, hard working technician. We're very happy with our clean carpet!

Report a concern   August 17, 2013 — Rated 7 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Hard wood floors near entry door were left with some dirt from tech's shoes.

Report a concern   August 17, 2013 — Rated 10 out of 10 by W.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality.
The guy that came cared about what he was doing and did things I had not heard of before.

Report a concern   August 16, 2013 — Rated 10 out of 10 by Penny Teagarden Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great!! The carpets look new!!

Report a concern   August 16, 2013 — Rated 10 out of 10 by C.J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks better than any co has provided before. I will never use any one else, This is my second experience

Report a concern   August 16, 2013 — Rated 10 out of 10 by P.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, clean and Joshua and Chris worked hard and removed the spots. Wow!

Report a concern   August 16, 2013 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean carpets and great service

Report a concern   August 16, 2013 — Rated 4 out of 10 by J.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your company sent another tech to my home who said the spot in my carpet could not be cleaned. I have spoken to the office and they are sending a manger out next week.

Report a concern   August 16, 2013 — Rated 10 out of 10 by Susie Hubbard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved Roy. Excellent job. Beautiful Hated being up sold after the job done. Would have rather u told me about the protectant because I would have said yes up front and not surprised on the cost.

Report a concern   August 16, 2013 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

easy to schedule appt. Tech A.J. called ahead and showed up on time (actually showed up early). He was very pleasant and honest. He was eager to help. No hidden costs. Thank you.

Report a concern   August 16, 2013 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looked great and smelled good too.

Report a concern   August 16, 2013 — Rated 10 out of 10 by Kathy Giles Zerorez Dallas/Ft. Worth
What do you like about our products and services?

courtesy of service member....Chris was fantastic....explained everything.

Report a concern   August 16, 2013 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product cleans carpet very well, and also removes many stains. And the Zerorez rep was very friendly and knew the product very well.

Report a concern   August 16, 2013 — Rated 10 out of 10 by Staci Gildenblatt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cody explained everything in detail to i
Us. Liked that a lot. Very attentive. Overall, excellent customer service and punctual. Thanks again! We will definitely call you again! And this is coming from someone that is very anal and picky:))

Thanks,
Staci and Rebecca Gildenblatt

Report a concern   August 16, 2013 — Rated 9 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the end product! The work was completed in a timely manner and the worker was very personable! Thank you and I will use your services again!

Report a concern   August 16, 2013 — Rated 10 out of 10 by Dorthy Standley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was the Best experience we have ever had with Zerorez, the carpet looks great.


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