Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83494 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 20, 2013 — Rated 2 out of 10 by K.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did not show up...no one called or anything!

Report a concern   August 20, 2013 — Rated 0 out of 10 by S.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

"Mike" came to my house 2 weeks ago to match grout that was damaged several weeks prior. He called to cancel last week - but has not called to reschedule? Not only have you damaged my tile, however, failed to follow-up after your 2nd tech came out to address the issue, new manager had not a clue I even had a problem, and now a no show and no call to repair damage?

Report a concern   August 20, 2013 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very knowledgable and great to deal with.

Report a concern   August 20, 2013 — Rated 10 out of 10 by Robert Watson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kid and pet safe cleaning. Technician was prompt and very professional.

Report a concern   August 20, 2013 — Rated 9 out of 10 by H.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning was quick and the servicemen were very courteous.

Report a concern   August 20, 2013 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were very thorough and made sure to show me the difference between the dirty carpet and the completed product.

Report a concern   August 20, 2013 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thoroughly cleans.

Report a concern   August 20, 2013 — Rated 9 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The all natural water with no soap residue left behind. And Juan, my specialist, was a great expert on everything regarding my carpet...and he went above and beyond with his customer service.

Report a concern   August 20, 2013 — Rated 9 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient,professional staff and my carpets look great!

Report a concern   August 20, 2013 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician very informative. Ease of cleaning in time and equipment in the house. Dried quickly.

Report a concern   August 20, 2013 — Rated 10 out of 10 by L.A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the carpet is so clean and drys quickly.

Report a concern   August 20, 2013 — Rated 1 out of 10 by D.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Arrive at 7pm. Very disappointed in the amount of time spent cleaning. Just went over it quickly.

Report a concern   August 20, 2013 — Rated 0 out of 10 by C.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

To expensive for the quailty of work that was preformed.

Report a concern   August 20, 2013 — Rated 10 out of 10 by D.A.E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The blue light literally showed me out urine stains. Your cleaning was great.

Report a concern   August 19, 2013 — Rated 10 out of 10 by Jennifer Osborn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fresh clean organic smell that is left after the carpets are cleaned.

Report a concern   August 19, 2013 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and thorough, cleaned very well

Report a concern   August 19, 2013 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and thorough service as promised

Report a concern   August 19, 2013 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

l love your products n services, l didn't have to wait for two or three hours for my carpet to dry

Report a concern   August 19, 2013 — Rated 9 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service man, AJ, was very informed and did a great job.

Report a concern   August 19, 2013 — Rated 4 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

spots still came back

Report a concern   August 19, 2013 — Rated 10 out of 10 by R.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was very proffessional and Nice! ( gregarious). I think his name was Jose?

Report a concern   August 19, 2013 — Rated 10 out of 10 by V.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue and safe for pets

Report a concern   August 19, 2013 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were very professional on time. My carpet looks great and feels new

Report a concern   August 19, 2013 — Rated 10 out of 10 by Jo Engel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech who did our carpet was amazing! He was so kind, and understanding and professional. He worked very hard and the carpet, even with 4 dogs, looked like new!

I want to set up a standing appointment once a month wth, if possible ROY.
remember his name was ROY.

thank you for your help!
Debra

Report a concern   August 19, 2013 — Rated 8 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

areas that were treated for pet urine, still slightly smell like pet urine

Report a concern   August 19, 2013 — Rated 10 out of 10 by Barbara and George Lindenberg Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast drying and such good cleaning.
Our tech. was fantastic, very professional and friendly. He also explained your product even though we have used you for years, he knew his product. I would recommend him as a #1 person to be in the home.

Report a concern   August 19, 2013 — Rated 9 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was outstanding

Report a concern   August 19, 2013 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It seems to get some deep spots out.

Report a concern   August 19, 2013 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your Service Tech was very knowledgeable about Zerorez. Job well done!!

Report a concern   August 19, 2013 — Rated 10 out of 10 by Brian McCadney Zerorez Dallas/Ft. Worth
What do you like about our products and services?

YOUR PRODUST IS OUTSTANDING YOUR TECHNICIANS WAS VERY OUTSTANDING THEY DID A GREAT JOB.I WILL HIGHLY RECOMMEND YOUR SERVICES.


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