What our clients think of us!

They got up all my dog messes and then left a bottle to spot clean which unfortunately I have already had to clean up a mess!!

Technician was very helpful in explaining things in a way that was easy to understand. It was a wonderful experience. My only complaint is that after I submitted a request I waited a week and never heard back from anyone. I ended up having to call to get an appointment scheduled.

professional. timely. cost efficient.

I LIKE THE FACT THAT YOU DID NOT MAKE USE OF DETERGENTS. THERE WAS SOME AREAS OF THE TILES THAT NEEDED DEEPER CLEANING. WHEN I NOTIFIED YOUR OFFICE YOU WERE VERY PROMPT AND VERY ACCOMODATING AND DID NOT WASTE ANY TIME TO MAKE SURE THAT THE PROBLEM WAS GOING TO BE PROPERLY HANDLED. THOMAS SAID THAT HE WILL DO HIS PROFESSIONAL BEST TO MAKE THE FLOOR TILES LOOK GREAT. HE DID A FABULOUS JOB. I WAS VERY IMPRESSED. AND NOW YOU HAVE A VERY HAPPY CUSTOMER WHO WILL BE GLAD TO RECOMMEND ZERREZ TO ALL HER FRIENDS!
ANGELINA J. ZARATE

the pet treatment price was a surprise and the overall cleaning was not very good. to make things right you would need to do the whole house for free.

Very punctual. Got the appointment I wanted. I called days ahead and on the booking day. Guys were very professional and accomodating. Explained everything to us and showed us the dirty solution coming out of the carpet. We are very pleased with the service we received and will definitely use them the next time. Carpet dried really fast without any after odor smell. This is a rented house and when we move into our own house we will do a ZeroRez clean before we move in for sure.

Looked very clean and fresh

Very professional and personal..

Punctual
Cleaning was excellent
Techs were very courteous

Fabian was great. He worked hard, the house smelled clean when I walked in before I could even see the carpet!

I like the fact that there are no after odors and the carpet looks so clean and not matted down.

Technicians always do a great job and are very courteous and respectful.

You showed up when promised you associates were very professional and made a carpet that I thought would never come clean look wonderful they even took the time to try extra hard to get out a few spots that turned out to be burn marks. My husband was home when they came and was very satisfied with their service. Carpets look wonderful.

Y'all did everything you could to fit me in when I needed a next day appointment, the techs showed up on time and were extremely nice and knowledgable. Your prices are great and my carpet looks brand new again! I will absolutely use y'all again and refer you to family, friends, and coworkers.

My carpets look brand new! Miguel Pedroza was on time, very polite and did a fabulous job! Thanks zerorez, First name removed

Thorough

Thorough and no residew.

The carpets are clean and stay that way. Very friendly and efficient technicians.

Great professional service. Carpet looks terrific!

Very Professional and caring. Not trying to sell you something you dont need. Jared was great !!! I like that it is environmentally friendly

Thorough cleaning without the chemical residue. Friendly service, too!

I have not received on of the rugs we sent out to be cleaned back. I also was promised something a $50 credit for future service and i never felt like I was compensated for all the crap we dealt with.

Excellent service and knowledgeable technician. Great job!!

I was amazed at how well the carpets looked when the techs finished. The techs were professional and thorough.

N/A

The technician was very friendly and worked very hard to do a very good job on our carpet..

When I called to get a basic estimate, which I understand is only an estimate, I was not told about "oversized rooms". I was qouted a price per room and thats what I budgeted for. When the tech came out the cost was more than DOUBLE the estimate when only two rooms were oversized. He said our Living room was oversized. That made no sense. I also was not told about pet treatment. When I get a basic over the phone qoute at $275 with the special, understanding that some priceing has to be done onsite, and the tech gets there and tells me it will be $650 yeah, Its doubtful I'll recommend you. I had the tech only do half the house. On that note, however, what they say about the quality was correct. I was very impressed with the quality of the cleaning. If you had been upfront when I called, and either gave me all the info, or asked the right questions, things may have gone different. Service is just as important to me as the excellent quality.

The service was thorough and clean. Very professional staff.

Great job?

There is very little odor. I can't tell I had a flood last Thursday, except a couple if dents in the padding. I am hoping that works out with time.

I would like to say that a lot of people may use Zerorez because there are not odors left over. Lots of times that is an issue with people because they are sensitive to cologne/fragrances. It would behoove your workers to respect that by not wearing any cologne/scented lotions or aftershave.