Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84610 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 6, 2013 — Rated 9 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All is good. Dried very quickly. Stair cost a little too pricey, though.

Report a concern   October 6, 2013 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was wonderful!!! He took the time to go over my carpet and explain what he was going to need to do... He answered all my questions. After completion of the cleaning he explained what he found while cleaning w/ the enzymes process. I love the way the carpet felt agter the cleaning.... NO RESIDUE ... just clean gresj carpet feel!! Fabian is a true customers maniac!! The carpets looked FANTASTIC when he left.

Thanks for a great first time experience with Zerorez! They will be the only ones to clean my carpets!

Report a concern   October 6, 2013 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the safety of the product; I don't want chemicals soaking into my skin when I walk barefoot on my carpet, or getting on my pets. Both technicians I've met have been friendly and courteous.

Report a concern   October 5, 2013 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets look really, really clean!

Report a concern   October 5, 2013 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I still need a receipt. I was told it would be e-mailed the same day and it was not.

Report a concern   October 5, 2013 — Rated 9 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricky, that's what I loved about the service. He was very personable and took care of my carpets as if they were his own.

Report a concern   October 5, 2013 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were very knowledgeable and extremely hardworking and eager to please.

Report a concern   October 5, 2013 — Rated 10 out of 10 by Ken Botts Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fast, professional and super eco-friendly. Bo I would like to do an interview about Zerorez for my blog http://ecoveggy.com how can I get in touch with you Email address removed

Report a concern   October 5, 2013 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Actually no smell of product great techs

Report a concern   October 5, 2013 — Rated 9 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look great. They took about 24 hours to dry...not 6 or so like I was told but Jared did a great job!! He was very good and so nice.

Report a concern   October 5, 2013 — Rated 9 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Polite serviceman. Worked hard to clean to our satisfaction.

Report a concern   October 5, 2013 — Rated 10 out of 10 by P.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets came out beautiful. Floor tile grout looks like new. Pleasant and courteous staff

Report a concern   October 5, 2013 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That you don't use chemicals! It was left very clean!

Report a concern   October 5, 2013 — Rated 9 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was easy to make an appointment and you came on time. My rug and sofa look great and dried quickly so we could use the room again.

Report a concern   October 5, 2013 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the clean carpet, ease of scheduling, professionalism, Jose

Report a concern   October 5, 2013 — Rated 10 out of 10 by Abbie Curry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

you arrive at the appointed time, carefully clean and leave my carpets looking fresh and it does last for a long time, 7 plus months with my care. Polite attendents, and seem appreciative of my business.

Report a concern   October 5, 2013 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Child and pet friendly with no harsh chemicals.

Report a concern   October 5, 2013 — Rated 10 out of 10 by Howard O'Neal Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job. Explained process well. Clean, neat, uniformed, pleasant. No problems and I will use Zerorez again.

Now, a suggestion. Actually, two. What is a good product to use for pet clean ups that occur the day after carpet is cleaned?

Also, I believe yor advertising is misleading. Your price is not $89 for three rooms if $10 is a standard add-on, but in fact is $99. When I learned of the extra amount I was a bit miffed.

Report a concern   October 5, 2013 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great. Outstanding work.

Report a concern   October 5, 2013 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the process you use and the results are pleasing.

I would like you to know that I was tempted to decline services due to the high pressure sales techniques of your technician. He was very nice, just driven to up-sell me.

Report a concern   October 5, 2013 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals

Report a concern   October 5, 2013 — Rated 9 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The serviceman was very professional. He seemed to be very knowledgeable about what he was doing and answered all of our questions before and after he completed the job. Considering the condition of the rugs before he started, he did the job quickly and we were are satisfied with results after he finished.

Report a concern   October 5, 2013 — Rated 10 out of 10 by Lynda Reuther Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent. Joshua did a fantastic job and really explained the process, showed me the stains on the carpet with his light and made me feel very confident in Zerorez. Excellent customer service, very polite and professional.

Report a concern   October 5, 2013 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always shows up when they they will and carpets always look good!

Report a concern   October 5, 2013 — Rated 10 out of 10 by Kimber Miller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets always look terrific after you clean them, and they are at least 12 years old.
Had upholstery done this month and wow! wish I had done it sooner.
I did have an issue with an inexperienced tech, but the quality control person came out and fixed everything so that I was totally satisfied.

Report a concern   October 5, 2013 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned my carpets well and removed pet stains and odor

Report a concern   October 5, 2013 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and good cleaing. I have recommended you to several of my family and friends.

Report a concern   October 5, 2013 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Does a great job

Report a concern   October 5, 2013 — Rated 10 out of 10 by Tim. Thompson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

cleans better than anythihg I tried

Report a concern   October 5, 2013 — Rated 10 out of 10 by David Bell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ZEROREZ with the 'super-charged' EMPOWERED water cleaned our off-white carpet and made it look newer... other carpet cleaning companies could not get it this clean.. because they tried!


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