Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83494 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 29, 2013 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How quickly it is dry and how clean it looks. My carpets look brand new.

Report a concern   August 29, 2013 — Rated 7 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

There was a problem with the equipment. Had to waite for someone to bring more.
Otherwise the cleaning was good.
Could not be used for an upstairs location, as my sons.
A.L. Last name removed

Report a concern   August 29, 2013 — Rated 9 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your two service men that came to our house were informative, polite, and did an excellent cleaning job.

Report a concern   August 29, 2013 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job cleaning the carpet and were able to kick in the carpet that was loose.

Report a concern   August 29, 2013 — Rated 8 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Let us know all costs in advance. Didn't like the sales pitch on the protectant.

Report a concern   August 28, 2013 — Rated 10 out of 10 by Cindy Stevens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, fast and reliable

Report a concern   August 28, 2013 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was fast and the carpets were clean and the price was reasonable.

Report a concern   August 28, 2013 — Rated 10 out of 10 by Thomas Hines Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy was the nicest man! He worked very hard and I will ask for him again when I need your services. Chris Krock (on WBAP) recommends you so highly that I knew I would call you just because he speaks so highly of your company and your staff. You have him to thank for my business.

Report a concern   August 28, 2013 — Rated 10 out of 10 by Kim Diep Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job well done.

Report a concern   August 28, 2013 — Rated 10 out of 10 by Peg Walsh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How well it cleans. It made my carpet look close to new

Report a concern   August 28, 2013 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very polite and went over everything he was going to do before hand and explained in detail how the carpet cleaning process was going to go. He was very detailed.

Report a concern   August 28, 2013 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

free of chemicals and the price

Report a concern   August 28, 2013 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very. Professional and explained everything well. After they finished he walk the house with me to make sure I was satisfied with the work. And explained the guarantee. Great experience would recommend Zerorez to anyone

Report a concern   August 28, 2013 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap in the process. Vacuum and cleaning process very good.

Report a concern   August 28, 2013 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great, techs were polite, thorough And on time. They did an excellent job!

Report a concern   August 28, 2013 — Rated 9 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how well it works, but I don't like to have your techs try to upsell multiple additional products.

Report a concern   August 28, 2013 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the cleaning method used and it obviously works very well. However, I think you need to improve your scheduling methods. I was kept waiting for a very long time yesterday when a simple phone call would have prevented the problem. I finally called the dispatcher and a different technician arrived shortly and did a really good job. His name is Justin and I was very impressed with him, his work ethic, and his attitude.

Report a concern   August 28, 2013 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpets clean great, lasts til the next 6-8 month service and knowledgeable technicians. would like promotional services for peg treatment flash extraction.

Report a concern   August 28, 2013 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your quality of work and the head technician, Randy Phillips, who follows up and is detail to my needs.

Report a concern   August 28, 2013 — Rated 10 out of 10 by J.B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service reps are very polite, cordial and knowledgable. The final job is done to perfection.

Report a concern   August 28, 2013 — Rated 10 out of 10 by Sonya Harkrider Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very clean and the guys were very thorough and did a fantastic job! it smells clean too!

Report a concern   August 28, 2013 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything.

Report a concern   August 28, 2013 — Rated 10 out of 10 by Carlos Lara Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, well done and very professional and friendly personnel !

Report a concern   August 28, 2013 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and friendly people

Report a concern   August 28, 2013 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable technicians, do a great job.

Report a concern   August 28, 2013 — Rated 9 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Daniel was very polite and took his time while cleaning my carpets and in answering my questions! I like that there were not any chemicals while cleaning and it took out the residue from my cleaning the carpets.

Report a concern   August 27, 2013 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean rugs and great attitude by the attendant

Report a concern   August 27, 2013 — Rated 10 out of 10 by J.E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient and my carpets look great even though they are getting older. The technicians who have come have been very professional and thorough.

Report a concern   August 27, 2013 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are so clean and dried quickly. The carpets do not get dirty as quickly ad with regular carpet cleaning. My service man Jared was greatvat his job and he was very professional and courteous. Would request him again.

Report a concern   August 27, 2013 — Rated 10 out of 10 by T.A.S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job, Anthony was awesome, BUT I was surprised to see that I was charged a fuel charge of 10.00 that was not mentioned on the phone or by the young man doing the work, also was charged 1.25 for what? It was not mentioned when I asked him to look at my tiled kitchen and breakfast room. I would not mind paying this if told up front, but neither the girl on the phone or the young man mentioned the extra charges? How do you justify this.Please respond to this as I would use your service again except charges that are added on and not explained. Thanks so much. Mrs Name removed Eatman..


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