- Phone: (214) 372-5326
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based on 83494 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ricky was very friendly and professional while he was in our home.
Job well done by Fabion, quick, effcient, polite.
A couple of small spots I pointed out were not removed.
Best carpet cleaning we ever had. Filters look promising
Really smells good, tech was polite and really did a great job! Wonderful service
Very good job on my carpets, no chemicals, and professional technicians like Luke!
Seth and Anthony were the technicians that came to clean the carpets. They were so helpful, courteous, and attentive. They did a fantastic job. I'm a first time Zerorez customer but this won't be the last time.
The cleaners did a great job. Carpet looks fantastic. No smell, no residue.
Everything went as was promised! Jay was a very nice young man. He knew what he was doing. And did a very good job. We were pleased with everything. You do not have my ok to share my name to promote your company. If the opportunity presents itself to me, I will certainly recommend Jay and Zerorez to my friends.
First name removed
Techs were very nice and my carpets look great!
The personnel did a great job and they made sure we were happy, this is the second time we have used your service. We will not use anyone else for this type of service.
James did an excellent job. My carpets look like new! I will be using zerorez from now on.
I brought a small rug to be cleaned at the end of June. After 5 weeks and no communication from your company, I started calling to find my rug. It took about six calls and another 3 weeks before I got it back.
Great Products Great Service!
Your guys where very personable, nice and did a fantastic job.
Zerorez really works great.
Our guy was on time and explained everything clearly. The carpets and our area rug looked AMAZING after the cleaning, we were very impressed, especially because no chemicals were used in the process.
I contracted with Zerorez as I'd heard about your "green" cleaning, and wanted to see how using minimal products would help our home. We have breeding Labrador who is very sensitive to chemical scents and I wanted to minimize his exposure.
I have used the company twice for my own house and have referred many people to you. Excellent customer service and great results. Doesn't get much better than that!
Work was done in a timely manner.
Thank you from Havertys Furniture for taking care of our customer
I am very impressed with the professionalism of your technicians. I am also very pleased that you sent 2 people to help me move the furniture that the technicians forgot to move back to their original place. I live by myself and cannot move those heavy couch and 5 recliners. Your staff is very polite and courteous.
No other products/services can match Zeroez.
I noticed the crew that completed the work at the 651 address did a more thorough job.
On the work your crew did for me at 3832 Matterhorn, Plano TX - I had to call the cleaners back to complete the job. I still have more carpet stains that were not removed after I went back a second time.
So consistency is something you can work on. It appears you get different results with different crews.
natural product. got the stains out.
The two gentlemen that came to clean my carpets were very professional, efficient and helpful.
Excellent service with great results.
Employee did an excellent job.
Our office carpets had not been cleaned in Several years. They look so much better now!! Thank you sooo much. The guys who came to do the cleaning were very professional, nice and thorough.
It was however, very challenge getting in touch with someone to actually schedule the cleaning. I left a good, few messages on Friday, and had to call back the following Monday afternoon 2 times, as well. I had to work very hard to get in touch with someone to get scheduled. The actual carpet cleaners were also 45 minutes late. I was told they would be here on time. When I called to find out where they were, I was told we were in a window of arrival time between 1:30 and 4, which I WAS NOT TOLD when I scheduled. What I was told was that since this was a business account, they would arrive at designated arrival time of 1:30.
Lucky for y'all, I am a bit of an environmentalist So, was willing to call and call. Next time, regardless of your chemical free process, I would Not be willing to work so hard to get scheduled.
Overall, very happy with cleaning results.
Thank you very much. All the best.
Name removed
Carpet very clean, friendly professional service people, no chemical residues.
When I first called, your appointmen