Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83826 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 17, 2023 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough and very cautious with household. Furniture and walls.

Report a concern   November 17, 2023 — Rated 10 out of 10 by Rhonda Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I LOVE ZEROREZ!!! BEST carpet cleaner around!!! i WILL HAVE NO OTHER CLEAN MY CARPETS!!!

Rhonda Brown

Report a concern   November 17, 2023 — Rated 10 out of 10 by D.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The crew was very friendly and knowledgeable. They did an awesome job. I already told my husband we would definitely use your company again.

Report a concern   November 17, 2023 — Rated 10 out of 10 by Chioma J Olunkwa Zerorez Dallas/Ft. Worth
What do you like about our products and services?

High quality service

Report a concern   November 17, 2023 — Rated 9 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was efficient and courteous and my carpets looked great when he was done!

Report a concern   November 17, 2023 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the quality of the product and level of service

Report a concern   November 17, 2023 — Rated 9 out of 10 by Ann McElroy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great they did an excellent job!

Report a concern   November 17, 2023 — Rated 10 out of 10 by Jessica Combs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I recently had Brian from Zerorez Carpet Cleaning to tackle some challenging stains caused by my dogs, and I was thoroughly impressed with his service. Brian was not only friendly and efficient but also exceptionally skilled, managing to completely remove all the tough stains with remarkable efficiency. His professionalism and attention to detail were evident throughout the process, leaving my carpets looking immaculately clean and refreshed. I highly recommend Brian for anyone in need of top-notch carpet cleaning services; his ability to transform my carpets was truly outstanding.

Report a concern   November 17, 2023 — Rated 9 out of 10 by I.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service !
Joe was very courteous…
Carpet looks great and smell fresh.
Will definitely use again.

Report a concern   November 17, 2023 — Rated 10 out of 10 by Shelby and Sherry Wolfe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Normally, good job, but spots not lean this time.

Report a concern   November 17, 2023 — Rated 10 out of 10 by K.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome as usual!

Report a concern   November 17, 2023 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Spencer did a fabulous job!

Report a concern   November 17, 2023 — Rated 10 out of 10 by Mike Russell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are clean and efficient.

Report a concern   November 16, 2023 — Rated 10 out of 10 by G.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks great. The technician did a great job. The process is quick.

Report a concern   November 16, 2023 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Akl

Report a concern   November 16, 2023 — Rated 8 out of 10 by L.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Charge what you say you are going to charge.

Report a concern   November 16, 2023 — Rated 10 out of 10 by Victoria Rutherford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good Communication throughout entire process. Carpet Tech was very professional and thorough. Cost estimate was accurate to final price.

Report a concern   November 16, 2023 — Rated 10 out of 10 by S.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, polite, knowledgeable

Report a concern   November 16, 2023 — Rated 8 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

8 is good score. Nothing spectacular though.

Report a concern   November 16, 2023 — Rated 10 out of 10 by Connie Rae Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was very professional and just great to work with. Will be scheduling more services.

Report a concern   November 16, 2023 — Rated 0 out of 10 by J.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet that I paid an extra $75.00 to do a deep clean is worse now than it was before.
It was a very small area about 3and half feet in diameter. I have pictures of what it looks like now and it terrible. You need to either come out and take care of this or not charge me for the cleaning.

Report a concern   November 16, 2023 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was on time, explained the services. He was in and out.

Report a concern   November 16, 2023 — Rated 8 out of 10 by E.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Use a tarp or other forms if floor protectors to prevent water on hardwood floors when cleaning bedroom carpets.

Report a concern   November 15, 2023 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and professional technician. The carpet looks great!

Report a concern   November 15, 2023 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dexter was amazing. He was on time. Professional, and was able to get out my tough stains. Thankful for his hard work 3

Report a concern   November 15, 2023 — Rated 9 out of 10 by Olga Garcia Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process is quick and effective. Staff is friendly and knowledgeable.

Report a concern   November 15, 2023 — Rated 10 out of 10 by Craig Shepler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tiimely arrival, very polite technician and a SUPERB job on the carpet. Couldn't be more pleased..

Report a concern   November 15, 2023 — Rated 10 out of 10 by Tim Bond Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero Residue
Organic

Report a concern   November 15, 2023 — Rated 0 out of 10 by T.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was quoted 418 for my service. It ended up being 775. I wanted two rugs cleaned as well. I put them in the notes when I requested service. I was never quoted that the rugs would be an additional 300. I called and spoke with a woman at the office who said she would look into and never called me back. I was absolutely ripped off and overcharged. I will never use you again and will file a complaint with the BBB.

Report a concern   November 15, 2023 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy booking, good price and great service!


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