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based on 85457 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tristan did a great job cleaning my carpet! He was very prompt and courteous and answered my questions. Great experience and house looks great.
Product is effective service is great
The tech was knowledgeable and polite. When one of my rugs needed a bit of extra service, he came right back. My rugs are lovely now. The price was right.
Excellent techs. Always a job well done
My carpet felt crunchy after it dried. Even before it was cleaned was fluffy and soft. I'm a little disappointed by that. I expected better end result.
Got out all the stains.Techwss very nice.
Had my couch cleaned to get urine smell out but the smell is still there. Also, prices were very high and didn’t get my carpet cleaned bc of the price when other carpet cleaners will do the job for 1/4 of the price. Technician called ten minutes before the end of arrival window and asked if he should still come, said he would be here in 30-45 minutes but took an hour and then spent two hours on one couch and the smell is still there.
Service Tech was very friendly, knowledgeable, and professional.
D was awesome. The treatments worked wonders on my floor and carpets.
Great job
Efficiently
Professional
EXCELLENT, PROFESSIONAL SERVICE AND FOLLOW UP.THANK YOU.
Always appreciate your workers, how there never seems to be any cleaner residue in the carpet and great at removing stains!
Great service. Tech was fantastic as well.
Our tech was amazing!
Have more consistent and reasonable pricing. The service was great.
The price is right and they do a great job. Our carpet is 26 years old and it still looks good.
Evan was awesome
The cleaning individual we had was absolutely fantastic. He took the time to explain the process and ensure he left our carpets fresh and clean!
Edges/crevices not cleaned thoroughly. I would’ve appreciated pricing information for oversized rooms when booking.
Great experience! Online request for service was simple. Response was timely. Tech was on time, experienced, and courteous. IN-Out- Clean!
I like the fact that the rugs dry fairly quickly and the technician was very polite and efficient.
Issue did not resolve, in spite of getting the treatment re-done. Treatment made smell worse and unbearable.
The technician was very nice and explained everything. He was able to get the pet urine smell out of the couch they are nice and clean!
Fast, on time and does excellent cleaning without harmful chemicals.
Usually I’m really happy with the results but this time all my carpets were too wet when it was completed. I had to run a fan on high overnight in my master bedroom to get it dry and my room smelled like wet carpet. My stairs are still wet. The carpets look clean, but this amount of drying isn’t good at all.
Excellent service and technician was pleasant and very friendly.
Zerorez service is professional, on-time, honest in what they do, and I absolutely love the fact the technician showed me, on video, what he was doing and had done.
The area worked in was left clean and nothing had to be re-cleaned.
The technician called before coming and was on time.
The technician also was very courteous and professional.
I will continue to use Zerorez in the future for services as needed.
I recommend Zerorez for carpet cleaning and dryer vent cleaning.
J. Last name removed
Alberto was awesome. Knew what he was doing and talking about. Really good at what he does.

Technician was very professional, courteous and performed the service quickly but thoroughly.