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based on 85456 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Amazing work, easy to schedule. Would use again.
They came back due to an issue we had last time free of charge! Great customer service!
Professionalism, communication, excellent work performed. I have always loved ZeroRez. They do such great work and send such great technicians over. An eight-year-old floor to wall carpet looks brand new.
Technician was early and worked very quickly.
Speed of service, value for money
Honored guarantee. Friendly, polite employee
Not a thing. I’m just tired of surveys asking the wrong questions. I don’t recommend vendors to friends generally. I will remain noncommittal. The job was done well. Nelson was committed to doing an excellent job. And I’m satisfied that he fixed the problems I was most concerned about. Thanks for having him come out again.
Still not making recommendations.
Very professional.
Thorough with good quality service.
Evan was outstanding. Personable. High level of attention to detail.
Quick and professional cleaning
Our carpets look awesome!
Ontime aeeivaj
Did a thorough job
Neat
affable
Nice employee
Great service. Reliable and quick.
The cleaning always works and the technicians are very friendly. Shout out to Diamond for his work this time!
On time (early) and cleaned carpets good. Technician was courteous and was efficient!
I have used Zerorez for a few years. I am very pleased with the quality and service they provide. Scheduling an appointment was very quick. The technician was very thorough, friendly and professional!!! My carpets look great!! I will continue to utilize Zerorez in the future and highly recommend to family and friends!!!
The service we received was first class
The cleaning job was more than well done. Jesse worked miracles and I will definitely ask for him again.
Been a customer since 2013 and service has always been top tier.
Jeff was great! Very thorough and informative!
Carpets were very clean and didn't take long to dry. Cleaner accidentally broke part of a mirror we had set aside; not sure how that happened but my husband was pretty frustrated.
Explanation of the entire process of the services. Ensured I was comfortable with the procedures. Technician did a wonderful job of cleaning the carpet.
No effort no difference in carpet. Was barely here 20 mins. When I pointed to stain was told nope it’s fine?! Technician was pleasant but not good at job.
I want my money back from the pet treatment that didn’t work. Please call me ASAP.
Professional job
Friendly cleaners
Source of great information
On time
The tech called to let me know he was arriving soon. He was very nice and professional. He worked diligently and did a great job.
Make sure whoever comes out have something to cover there shoes and put something down under the hose so the floor want mess up.
Always does a great job.