Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85456 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 28, 2024 — Rated 10 out of 10 by D.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effective cleaning results, easy to schedule & good communication.

Report a concern   May 27, 2024 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Very polite and efficient! Carpet turned out great. Upholstery turned out great as well! Explained everything he was doing!

Report a concern   May 27, 2024 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean and soft my carpet and furniture feels after a cleaning.

Report a concern   May 27, 2024 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how fast it dries and how clean it looks.

Report a concern   May 27, 2024 — Rated 10 out of 10 by M.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez has been cleaning my carpets for years now and they are always efficient and I love the process they use to clean, as it leaves no residue, just like they advertise. I like that you can always get an appointment pretty quickly, as well.

Report a concern   May 27, 2024 — Rated 0 out of 10 by P.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was great. I called in the appointment and needed to pay in advance. The person charged me $1,000 to clean a 1,800sf house. I expected no higher than $600 considering I was getting the 3 bedrooms that were carpeted for $109. I paid, but not happy about being overcharged. The technician was great and no blame is put on him. I won't use your services again.

Report a concern   May 27, 2024 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rich was prompt and efficient.

Report a concern   May 26, 2024 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Re-treating if needed without additional charges.

Report a concern   May 26, 2024 — Rated 10 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We like the punctuality you have

Report a concern   May 26, 2024 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very professional and informative

Report a concern   May 26, 2024 — Rated 10 out of 10 by F.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diamond was awesome and really cared that I was totally happy. You all have the best crew. I will always recommend you all.

Report a concern   May 26, 2024 — Rated 10 out of 10 by Alvin Cooper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great

Report a concern   May 26, 2024 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is the Best! On time for appointment and Service person is knowledgeable and respectful. Our carpet is 15+ years old and looks almost new. We only use Zerorez and highly recommend them. Jeff was very pleasant and went above and beyond to be sure we were pleased.

Report a concern   May 26, 2024 — Rated 10 out of 10 by Steven Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service!

Report a concern   May 26, 2024 — Rated 10 out of 10 by Z.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service

Report a concern   May 25, 2024 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service, and the technician attention to detail during cleaning the carpets.

Report a concern   May 25, 2024 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician and clean carpet

Report a concern   May 25, 2024 — Rated 10 out of 10 by Natalie Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had a problem and you came back and fixed it for free.

Report a concern   May 25, 2024 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Evan was early, professional, kind and did a great job.

Report a concern   May 25, 2024 — Rated 10 out of 10 by Jason Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was professional, courteous, and thorough.

Happy with overall service.

Report a concern   May 25, 2024 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work

Report a concern   May 25, 2024 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo was very friendly, professional, and efficient.

Report a concern   May 25, 2024 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your associate did a wonderful job on my carpet and tile floor. This was my second time using Zerorez. I will definitely use it again.

Report a concern   May 25, 2024 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very pleased with the professional job that was done by the technician.

Report a concern   May 25, 2024 — Rated 10 out of 10 by Diane Hodge Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was polite, professional, patient, and thorough.

Report a concern   May 25, 2024 — Rated 3 out of 10 by E.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I spent almost $600 to treat water damage, when the treated areas dried the stain was steel there

Report a concern   May 25, 2024 — Rated 10 out of 10 by Martha Morguloff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very punctual
Techs very skilled
I’ve been A happy customer for years
Best of the best ‘

Report a concern   May 25, 2024 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning provided is top notch. The service technician, Derek, did a wonderful job. He is knowledgeable and thorough and we appreciate the work he did.

Report a concern   May 24, 2024 — Rated 10 out of 10 by Jodi Selu Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was really nice and he was able to get some nail polish out of the carpet we didn’t think was going to come out.

Report a concern   May 24, 2024 — Rated 10 out of 10 by Korby Clarke Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Javier was excellent and very professional.


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