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based on 84618 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
1)No residue
2)Service was prompt & efficient
no chemicals are used
Excellent way of cleaning carpet--no chemicals, quick to dry. AMAZING! Service people are fabulous, helpful, friendly and professional!
The carpet came out very clean to include the high traffic areas!
good service.. very clean
Prompt, professional and exceptionally willing to give the customer the best service possible.
The tech did an excellent job and was very professional.
Joe was very helpful, friendly and informative. I had used you once before and had a very poor experience, but this time more than made up for the previous experience!
The carpet was well cleaned and the service man was very thorough and polite. I will call again.
Carpets are fresh and clean! My 10 yr old plus berber is ready for company and looks great!
My carpet is 12 years old and has been cleaned yearly by Dalworth Cleaning. At no time after one of their cleanings has my carpet been as clean as it was after the Zerorez cleaning yesterdasy. My 12 year old carpet looks 'new'. Also, when the carpet dryed, there was no "crunchy" feeling/sound as I walked across it. Finally, there was absolutely no detergent/chemical smell. I love your carpet cleaning!
Chris was so friendly, informative and efficient.
Carpet patch looks amazing - even a few weeks later! Was in the process of selling our home and it helped a lot with the first landing looking so much better for our Open House.
The first rep who came got upset when I was asking questions and left after calling in to ZeroRez from the van. A second individual who came was polite, professional, and personable - and did a great job! He even had a better way to patch the carpet (circle tool) than the first rep who suggested a square. My apologies that I forgot his name ... Kevin? Keith? He was great - kudos to him!!!
Carpet looked so much better than before the cleaning. We were MOST impressed! Had a couple areas that I would have liked to have cleaned again while the cleaning specialists were here, but did not receive a walk-through so didn't realize until the next day or so when it was dry. Also, my receipt notes that we didn't have carpet available for patch, which is not true. We did and the tech knew it, but since the carpet was wet, opted to wait until it was dry to have the patch done. We followed-up the following week with your company.
Both reps were personable, professional, and polite.
on time and being able to schedule over the web is great
Not disappoint just no different than cheaper service I've had. The carpet looks dirty again once it's dry.
Technicians were very polite and explained what they were going to do. The carpets look great and there was no after-odor which I've had with other companies. I will use you again.
I did think your charges for an area rug were high. I won't have them done again.
My carpets looked brand new. The associate was very friendly and accommodating. He did an excellent job and
I will ack for him the next time I need my carpet clean.
Name removed
for the price of service the result not that good . the tech was respectful though
Excellent service - convenient and effective!
The tech did a great cleaning job on the carpet. He got some stains out that I did not think would come up!!
No soap, but still got my carpets clean. Technician worked very hard and did a great job.
The service is well priced, provide timely service and removes the stains from floors as described. Technician was knowledgeable and friendly.
carpet very clean - smell good - dried very quickly
professional service competitive pricing and great results
Advise customers of extra $10 fee (fuel?) when making appt. I only have one room of carpet in my home and would like to not have to pay such a large minimum.
Simple & quick. I had all rooms prepared and ready with minimal furniture or obstruction. My carpets are clean but I wish I would have viewed the water afterwards to actually see how dirty they were. I did not have major stains or spots although there were a few and of course are now gone! I am very happy with the service and this was the first time my carpet was cleaned since I moved in 10 years ago. The technician even complimented how clean it appeared. And I could not pass up the deal that was offered through the radio station 103.7!! Thanks again!
ON time. no residue.
I like the products because it is all natural and not harmful to the environment or to my kids. My carpets look Great!
Ron was great!! He was very willing to work with us and did a great job at cleaning the carpets! Definitely
Pleased with his work and the company and will be using zerorez service again!!!