- Phone: (214) 372-5326
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based on 83503 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The representatives were very helpful and hard working!
No chemicals
Very prompt and professional.
The tech was very knowledgable and explain the products he used
Our carpets came out looking and smelling better than they had with any other carpet cleaning service. I will definitely be using y'all again!
all service
Great service - arrived when promised, worked efficiently and effectively - and great result.
the spots i had treated did not budge; i've called and you are coming back out, but i fully expected with the extra animal protection they would be eliminated. thanks for standing behind your product. Name removed
Very friendly and punctual technician.
My carpets have never been cleaner after getting them cleaned. Will never use anyone other than Zerorez from here on out. Technician Justin was very friendly and so informative. Thanks Zerorez for the nice clean carpets! :)
Your product appears to be satisfactory but I will know more after a week or two. Your service was very commendable. To young man was very polite and knew his job very well. He was always cautious about damages to my walls and doors. I must admire someone who shows such high standards. Overall, this was a pleasant experience for me.
The carpet looked great and your service reps were fantastic. Very professional and thorough.
Friendly and efficient technician. Chemical free
Please change our phone number in your records to Phone number removed. I had three calls on my work phone that you would be late arriving, but no one called our home phone Phone number removed).
Name removed
No chemical or smells
Service appears to live up to claims.
The timeliness and staff courtesy and the amazing job; knowing there are no harsh chemicals that could hurt our family or pets...never would anyone guess our carpet is 10 years old! Looks brand new.
I truly appreciate the environmental and pet friendliness of your cleaning process. You demonstrate great service and provide awesome results!! I can't even believe how good my carpets look since ZeroRez was here! Thank you!!
Your excellent product, friendly technicians who will spend the time to do the job right.
I would recommend wearing shoe covers. It seemed contradictory to be wearing dirty shoes over the area that had just been cleaned. Otherwise the service was fine.
This is by far the best carpet cleaning experience I have had. My carpets look great and the technician was top notch. I rated you an 8 because the pricing is high and there is not price for repeat service within a certain time frame.
I like the way Luke took the time and did a couple of extra areas that I was not charged for. I do not like to be nickeled and dimed to death. Since Zerorez did not do that I will be recommending them to my friends
The carpets where great right after they where cleaned, soft and fluffy. This morning however when i got up there where crunchy, hard and rather unpleasant to walk on. I actually preferred them before they where clean. I called this morning and talked to a lady, She said that it was my fault because I didn't dry them fast enough but she would send a tech out again to redo the carpets but they couldn't be out till friday. I said that was unexceptable because there was no furniture in my living room and I wanted to put everything back together. She got me an appointment today between 4 and 6 its now 5 and I have not heard anything. We will see how it goes the second time. If they are still crunchy I will call again and then I dont know what I will do. If they are fixed and not crunchy I may recommend to friends and family.
exceeded my expectations on the cleaning. on time..
the service was excellent
They are natural
The technician was very knowledgeable, personable and did a fabulous job! I LOVE how my house smells and my carpets look fresher, brighter and new again. Thank you so much Zerorez, I love your service.
Associate did not honor coupon when asked about it when he was in my home. When I called afterwards, the manager was hard to reach and not helpful. The rebate check that was promised to me after over a week of going back and forth about it NEVER came. I will NEVER let these people come to my home again. What a disappointment.
Name removed Phone number removed.
Timely, competent
this is my second time using your service, I was not very happy with the first time ,but Mark Davis, (raido 660) keep saying how much better your service was with the new machine you use. so I said I will try again. This time I was completely satisfied. I plan to use your service again very soon.