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based on 84618 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No soap or dirt coming back up from the carpet.
I was very impressed with Justin, the service provider. He was very personable and professional. Since it's been just one day since we had the carpets cleaned and deodorized,I don't feel qualified to comment on the success of the product and procedure.
through service with great results
Great c/s. Polite tech.
Explain all fees when giving the quotes
Green products and no residues
Technician was helpful in answering questions and clean and efficient in his work.
Great service and natural product.
Quick, friendly, promt, no smell or residue
My carpets looked great with no smelly chemicals.
The quality of the process used for cleaning and the friendly service.
Zerorez offered additional services, if needed. They careful and professional in handling the cleaning process. Carpet looked great and left a very pleasant smell to the rooms.
The prouducts worked, our carpets look fantastic. We had a terrible pet odor problem and now it's gone!
Good Job.
YOU GUYS ALWAYS DO A GREAT JOB. I LIKE THE PART ABOUT NOT HAVING CRUNCHY CARPET.
Fast, timely service; Technician was knowledgeable and able to explain process and what we should expect.
quick service and honest feedback
I like the fact you can make my old tired carpet look great again. I also appreciate the special price of $79. It was very affordable.
I like that zerorez was able to take all the odor and most of the stains out of our carpet. The house looks and smells great!
All Natural; nice and considerate service workers, carpet looks great after service in spite of being 26 year old carpet.
Very clean and looks great
Friendly, knowledgeable, thorough, timely, hard working.
The service is excellent and the cleaning exceeded my expectations.
I cancelled this appointment via email and speaking to a representative, I hope you don't show up tomorrow
I think your process is the best on the market. Your help is always very pleasant and great to work with. They did a great job once again.
I think you over-charged. My carpets are still damp. I have opened windows, run the A/C, run the heater, and carpet is still damp.
I wanted to treat just one area of urine stains. I left for work and left my husband in charge. For some reason, he talked my husband into treating 3 areas. $180? I know where the odor was...one area only. Yes, it was my husband's fault for refusing, but I think you charge too much. There are still stains on the carpet.
Furthermore, three radio commercials and endorsements said $79. I was charged $89. Yes, I called early this morning, and one of your CSR's said you would refund me the $10.
I was not given anything to place under ottoman and tables. I thought your information section stated that some kind of protector/would be placed on wet area so we could place small furniture back over the wet area.
This was our first time using your company, and I was quite a bit disappointed to say the least.
The total charges of $317 was too much.
You are supposed to send someone back out to go over the stains that are still there, but we have to wait until March 8.
In the mean time, the carpet is still damp in some areas, and I am not liking the odor from the dampness. This should have dried hours ago.
Actually cleans the carpet. Carpet remains clean in appearance even after it dries. Staff very friendly and professional.
I feel my carpets get really clean
The technician was excellent! He did a great job and was very professional!

Had set appt on Thursday 2/20 from 4 to 6 p.m. with No show to my appt. Appt changed to Saturday, a day we love to sleep in.