Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83503 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 10, 2014 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service man was on time, neat, efficient, clean, courteous

Report a concern   January 10, 2014 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My rep Jamie was professional and friendly. He did a great job.

Report a concern   January 10, 2014 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual, extremely nice, great service.

Report a concern   January 10, 2014 — Rated 1 out of 10 by P.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was quoted one thing but charged something different. When I called to ask the girl I talked to was adamant that I was charged correctly I asked to speak the a manager (who originally quoted me)was in a meeting and would call me back. No call back.

Report a concern   January 10, 2014 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

outstanding service and job well done

Report a concern   January 10, 2014 — Rated 10 out of 10 by Terry Norman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, most of the techs who come to my home are professional, friendly, and thorough, leaving my carpet looking great.

Report a concern   January 10, 2014 — Rated 10 out of 10 by Delight Reisanuer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The first technician did a terrible job but I took advantage of your 30 day guarantee and am so glad I did! Thomas did a wonderful job cleaning up the first person's mess. My carpet looked new when Thomas was through. He was extremely knowledgeable about everything about the carpet. Thank you to Brad for listening to my complaint and sending out Thomas!

Report a concern   January 10, 2014 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product does an excellent job getting the carpets clean.
We have dogs and the enzyme they use to remove those sort of smells & stains is great.
The service tech was very knowledgable, friendly and had a pleasant disposition.

Report a concern   January 10, 2014 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt courteous

Report a concern   January 10, 2014 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That you use very hot water vs chemicals

Report a concern   January 10, 2014 — Rated 9 out of 10 by Daniel Russell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned my impossibly dirty carpets. Many old pet stains are now GONE!! Looks great,now my home is ready for sale.

Report a concern   January 10, 2014 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The work was thorough after it had been fully explained. The technicians were friendly professional and pleasant. The rugs look great!

Report a concern   January 10, 2014 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Animal friendly

Report a concern   January 10, 2014 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service men very professional. Carpets amazingly clean

Report a concern   January 10, 2014 — Rated 10 out of 10 by M.A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your guys explained what they were dong and why your service will clean my carpets. They showed me what they were doing. Very professional, neat and courteous. They worked quickly and efficiently. And my carpets look great!

Report a concern   January 9, 2014 — Rated 10 out of 10 by Bryan Fonseca Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez was a great choice for getting our carpets cleaned. Our technician, Cody, was incredible. He was so much more than a carpet cleaning tech. He knew so much, and was happy to explain anything and everything. You would have thought he made carpet for a living.

Report a concern   January 9, 2014 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpets look wonderful. technician was friendly, punctual, and very enthused about doing a great job for me.

Report a concern   January 9, 2014 — Rated 5 out of 10 by M.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The treatment was very costly, it did not remove the dog urine odor, and the carpet is still crunchy. I would like to have the soiled areas treated again to completely remove the odor and the crunch.

Report a concern   January 9, 2014 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your cleaning method really works

Report a concern   January 9, 2014 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The ability to clean the carpet with "green" products; also, the professionalism & friendliness of the staff. Also, that they were willing to do extra work - room & rugs.

Report a concern   January 9, 2014 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dependable

Report a concern   January 9, 2014 — Rated 10 out of 10 by E.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that there are no chemicals. My son has very sensitive skin, so anything irritates it very easily. I didn't have to worry about that

Report a concern   January 9, 2014 — Rated 5 out of 10 by M.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Having to take additional time off of work to fix something that could have been done originally is frustrating.

Report a concern   January 9, 2014 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and efficient! Luke was very friendly and did a great job!

Report a concern   January 9, 2014 — Rated 10 out of 10 by John Dibble Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets in our home are 5-14 years old. They haven't looked this good since they were new. Roy, your technician, was thorough and efficient. WOW what a process!

Report a concern   January 9, 2014 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was polite, informative, and friendly. The carpets look great.

Report a concern   January 9, 2014 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Results were great - carpet dried quickly with no residue. Took care not to damage the corners of our walls. Equipment looked very clean. Serviceman was very professional and answered our questions.

Report a concern   January 9, 2014 — Rated 6 out of 10 by M.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It appears to me that you take advantage of customers when you are asked to do something additional. Your special was $89 for 3 rooms; however, it cost me $110 to clean 2 5 x 7 area rugs that took less than 10 minutes to clean. I was happy with the service and happy with the gentleman that came to clean. Don't know if I would recommend or use your services again when you rape the customers on extras.

Report a concern   January 9, 2014 — Rated 10 out of 10 by Renata Teixeira Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys came and cleaned with efficiency on the time I asked them to do and add gave some nice suggests and I ended by adding more services than I expected in the beginning. Great job!

Report a concern   January 9, 2014 — Rated 10 out of 10 by P.C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No Chemicals!


Privacy Policy