Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83503 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 15, 2014 — Rated 10 out of 10 by Kevin Shawl Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used your company 2 times and both times y'all have done a wonderful job.

Report a concern   January 15, 2014 — Rated 10 out of 10 by Jc Allen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You sent me a clean cut young man with a friendly, trusting personality who showed respect for my home and my thoughts and wishes. Kuddos for hiring the best!

Report a concern   January 15, 2014 — Rated 9 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quick response to correcting the lack of quality in the first visit.

Report a concern   January 15, 2014 — Rated 10 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great products!! Cesar came and spot treated and all pet stains were GONE!!

Report a concern   January 15, 2014 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals

Report a concern   January 15, 2014 — Rated 10 out of 10 by Melinda Roberts-Price Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time
Excellent service
Great results .... Thank you Cody!!!

Report a concern   January 15, 2014 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have used you several times and totally satisfied each and every time

Report a concern   January 15, 2014 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works and cleans the carpet and tile very well.

Report a concern   January 15, 2014 — Rated 10 out of 10 by Mary Becerril Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Competent and efficient.

Report a concern   January 15, 2014 — Rated 10 out of 10 by Kirstie Kofoed Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!

Report a concern   January 15, 2014 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean carpet and good service

Report a concern   January 15, 2014 — Rated 10 out of 10 by Ron Robertson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that I don't have to call back after only 2 or 3 weeks to have the service performed again. We have used other companies in this area but what they use to clean with calls the dirt again like it was not just cleaned.

Report a concern   January 15, 2014 — Rated 10 out of 10 by Wendy. Jenkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No water and your staff was very knowledgeable

Report a concern   January 15, 2014 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You have a great product

Report a concern   January 15, 2014 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpeting & rug are really and keep looking that way longer. Service is always professional and friendly.

Report a concern   January 15, 2014 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional staff that explain things as they go. The carpets are treated and cleaned with great products that don't leave a "perfume" cover.

Report a concern   January 15, 2014 — Rated 8 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

We had zero furniture to deal with. I think you should have a discount for that. $230 for 40 minutes seems excessive to me.

Report a concern   January 15, 2014 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and he did a wonderful job. Our carpet looks Great. He completed all four rooms in a relatively short period of time.

Report a concern   January 15, 2014 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

that you stand behind what you do. when the urine stain from the dog didn[t come out, you didnt make me pay for it. that;s as fair as one can be and I was grateful. thanks, First name removed

Report a concern   January 14, 2014 — Rated 2 out of 10 by M.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My mattress still has visible stains on it. I was disappointed because they did such an awesome job on our carpet but the mattress not so much.

Report a concern   January 14, 2014 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris was very efficient. My husband thinks the carpets look even better this time than last year when we had your company come. The rugs seem to dry faster this year also and we could put things away sooner. I like the bottle of cleaner I got and I have already found uses for it.

Report a concern   January 14, 2014 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green pet friendly

Report a concern   January 14, 2014 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that Zerorez because chemicals are not being used. Always great friendly service.

Report a concern   January 14, 2014 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no residue. good worker

Report a concern   January 14, 2014 — Rated 10 out of 10 by P.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Personnel courtesy & assistance.

Report a concern   January 14, 2014 — Rated 8 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

While I expected the cost of the service to be a little higher than what was quoted on the phone, it was almost $100 more than I expected. I still don't have the receipt to understand why. I really think the telephone estimates need to be more realistic.

Report a concern   January 14, 2014 — Rated 10 out of 10 by P.M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always polite and professional. technicians are friendly and listen to customer questions and concerns

Report a concern   January 14, 2014 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

AJ did an amazing job cleaning our carpets! He is a great guy who genuinely cares and was professional as well!!!

Report a concern   January 14, 2014 — Rated 10 out of 10 by H.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ron was great and explained everything to me. He pointed out all of the pet stains that I couldn't see and now I know the carpet is clean.

Report a concern   January 14, 2014 — Rated 8 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be more specific on the time that the tech will arrive. This is the 2nd year in a row that there was a delay in the arrival time.


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