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based on 84618 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service was friendly when making the appointment and following up prior to the apppointment
Very clean professional went above and beyond duties exceed expectations
Good service. Clean carpets.
Professional and how clean my carpets and couch look. I will definitely use you again.
Love the eco-friendly carpet cleaning! My carpet is clean, and no chemical smell. Excellent customer service. Everyone I dealt with, from making the initial call, to the technician, were prompt, professional, and efficient.
Use of water and service follow up.
Our service technician fabian moreno was amazing, professional and proficient. Our carpets look brand new and the house smells fresh.
It was the first time we have used a professional carpet cleaning service and we were very pleased with the service & professionalism of the technicians. Our neighbors noticed the truck out side and asked us what we thought and we said we would recommend them.
Randy serviced my carpet , and I love what he was able to do for me. I had 3 years of stains on my carpet and Randy came in and made my carpet look like new. Thank you Randy for all that you did! Zerorez is wonderful!
Prompt and courteous service. Very professional approach, and great explanation of the entire process. Was happy to upgrade my service based on the information I was given.
The carpets were a lot cleaner
Great knowledge and zero chemicals
Your process works better than any other I've used. Your technicians are extremely professional and accommodating.
Love the look & feel!
Very courteous and timely. Removed all spots.
Your staff are always professional and courteous, and they always do an excellent job with the carpets in my home.
Excellent cleaning
Technicians (Joshua especially) were thorough and explained every step in the process. The final results were amazing.
Carpet looked great and the grout in the kitchen looked amazing after the service was completed. Also, Joshua and Joe were super personable and did a wonderful job!
it was done quick and efficiently
The carpet feels wonderful. It looks much better than I thought it would.
Carpets cleaned in shirt amount of time, they were on time for the appointment and great price
I had my air ducts cleaned. They were able to do this quickly and I could tell a difference in the house. They explained what they were doing at each step. They showed the dirt that was removed.
I had the impression that the process was a dry clean. It took a long time to dry. The tech. was okay, but he did not put things back. Some of the spots did not look any better.
Your staff is very friendly while being completely professional. They explained all of the processes before they began and gave me the chance to choose yes or no or which level I wanted to proceed at for the service.
price and service are good
Fast, easy to schedule to appt. Technician was very nice, professional and knowledgable about how to clean carpets, rugs and tile flooring. - plan to do this again at least once a year. The house smells and looks clean/fresh.
Timely service, nice employees good cleaning
I appreciate Thomas working with me on my special needs and his follow up phone call afterwards. Max did a great job, was careful and professional...please commend him!
Everyone at Zerorez that I have been in contact with were very nice, helpful and professional. They came in, got the job completed in a timely manner and did excellent work. I am very pleased with my tile floors. They look new again.