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based on 83504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The fact that you redid a rather poorly done job. I will definitely use and recommend you.
The representative was very friendly and knowledgeable, making recommendations that suited our needs. They were prompt, called prior to arrival, and even offered an earlier appointment time due to a cancellation. Very pleased with the carpet cleaning. Would definitely recommend Zerorez and will use them again in the future.
no residue, very clean
Fast and efficient, and they did a good job. The service rep (Daniel?) was friendly and professional and very clear on the charges in advance. Also, they showed up on time and ready to go.
Professionalism and clean carpets
Technican was very professional and efficient. House always looks and smells so nice after treatment.
I have large parrots and have to be concerned with any substance brought into our home as their lungs are incredibly sensitive. I liked the fact that Zerorez has nothing but water and so I did not worry about my feathered "kids"
Perception of healthier process.Friendly employees. Great communication and followup
dries quickly with no discernable odor
well, so far my carpets look great. I like the tony zaza specail that you run. Miguel was very fast and friendly.
Truthfully, we thought that $500 was quite a bit of money.
When we were shown the stains with the black light we were under the impression that the cleaning was going to get it out.
It was like a scare tactic, I looked after the cleaning and black light stains were still there.
Service, people and how clean and fresh everything is.
Service technicians are professional, knowledgeable about the carpets, stone, ductwork, and hardwood cleaning and maintenance. Based on this recent experience and that of past years, we do not look anywhere else when it comes to interior cleaning.... Thanks Zeroes!
Technicians are friendly and work diligently to remove any stains, even stubborn stains.
Great results with stain removal and friendly efficient technicians
Safe, no odor or residue, dries fast
Zerorez did exactly what they said they would do, get our carpet as clean as it could possible be.
I like the cleaning method, using the pure water. Rob is professional and easy to work with. A job well done!
Cleans without bad smell
The previous carpet cleaner told me I needed to replace the carpet (only 5 fives old) because the high traffic areas were just to worn. Zerorez perked up all these areas and made them look like new. I was also very impressed with how Zerorez got the wine stains out of the carpet. Great Job!!
I like that your products don't leave behind any residue
Carpet and tile cleaning is what I have used so only recommend the services I have utilized
I love the fact that the products you use have no nasty "chemical" smell. Also was particularly impressed with my tech, Cody, who cleaned the dirtiest areas over and over again to make sure they were as clean as possible. He really went above and beyond my expectations.
The cleaning method is green. The carpets always look fabulous after being cleaned. Technicians are always friendly and professional.
Service is always on time and the employees are very professional.
Works ! and my carpets (though old) look good - and the people who do the work and represent Zerorez are especially courteous, knowledgeable, helpful and pleasant - this last cleaning on Saturday, the 18th, of January, Will did my cleaning and he was a true professional and went the extra mile to make my floors look good - thank you, Zerorez -
Technicians arrived on time and were very courteous. They finished the work in 40 minutes.
The courteous & informative rep that cleaned my carpets & the methods used.
Service men were professional and worked quickly and efficiently. He clearly explained everything that he was going to do to our carpets. Our carpets were beautiful when they were done.
It appears to have cleaned very well. As in my first feedback I was unhappy with the first and second person due to not using corner protectors and the first apparently using a lot of water that took 8 hours to dry even with a fan running. The second was in to big of a hurry to get gone. The third was exceptional. Perception is a big thing.